Atlassian Cloud Engineer at Crusoe: Powering the AI Revolution

Crusoe is on a mission to accelerate the abundance of energy and intelligence, crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability. We are seeking an experienced and passionate Atlassian Cloud Engineer to join our team in San Francisco, CA. As an Atlassian Cloud Engineer, you will be the primary administrator and strategic owner of our Atlassian ecosystem, ensuring Jira, Confluence, and related tools are optimized for collaboration, delivery, and service management. This role requires a blend of deep technical expertise and strong project management skills, acting as both platform owner and change agent to drive innovation, best practices, and adoption as our business scales.

Role Overview

The Atlassian Cloud Engineer is a critical role within Crusoe, responsible for the overall health and effectiveness of our Atlassian environment. You will be responsible for day-to-day administration, long-term strategy, and the implementation of best practices across the Atlassian suite, including Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and Statuspage. Your work will directly impact the efficiency and productivity of teams across the organization.

A Day in the Life

Here's a glimpse into a typical day for an Atlassian Cloud Engineer at Crusoe:

• Morning: Reviewing system health dashboards, addressing any critical issues, and responding to user inquiries.
• Mid-day: Collaborating with project managers and business leaders to understand their needs and configure Atlassian tools to support their workflows. This might involve customizing workflows, permissions, and dashboards.
• Afternoon: Designing advanced reporting and analytics using eazyBI, JQL, and CQL to provide insights into project performance and team productivity. Working on AI initiatives, such as building custom agents using Atlassian Rovo.
• Evening: Staying up-to-date with Atlassian's roadmap, testing new features in a sandbox environment, and planning for future platform enhancements. Documenting configurations and best practices.

Why San Francisco?

San Francisco is a hub of innovation and technology, offering unparalleled opportunities for professional growth and networking. Crusoe's presence in San Francisco allows us to tap into a deep talent pool and collaborate with other leading companies in the AI and cloud computing space. Being in San Francisco puts you at the forefront of the AI revolution, surrounded by cutting-edge research, development, and implementation. The city's vibrant culture and diverse community also provide a rich and stimulating environment to live and work.

Career Path

The Atlassian Cloud Engineer role offers a clear career path within Crusoe. You can grow into a Senior Atlassian Cloud Engineer role, taking on more complex projects and leading strategic initiatives. Opportunities also exist to move into management roles, leading a team of Atlassian administrators and developers. Furthermore, your expertise in Atlassian and project management can open doors to other roles within IT and project management departments.

Salary and Benefits

Crusoe offers a competitive salary and benefits package, commensurate with experience and qualifications. The estimated salary range for this role in San Francisco is $130,000 to $180,000 per year. In addition to salary, Crusoe provides a comprehensive benefits package, including:

• Industry competitive pay
• Restricted Stock Units
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Employee assistance program
• Flexible work arrangements
• Wellness programs
• Company-sponsored events
• Retirement plan with company match
• Life and disability insurance
• Professional Development Opportunities

Crusoe Culture

At Crusoe, we foster a culture of innovation, collaboration, and sustainability. We are a team of passionate individuals dedicated to making a positive impact on the world. We value creativity, problem-solving, and a commitment to excellence. We encourage our employees to take ownership of their work and contribute to the company's success. We believe in providing a supportive and inclusive environment where everyone can thrive.

How to Apply

If you are a passionate and experienced Atlassian Cloud Engineer who is looking for a challenging and rewarding opportunity, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience through our online application portal. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What is Crusoe's mission?

   Crusoe's mission is to accelerate the abundance of energy and intelligence.

2. What are the key responsibilities of the Atlassian Cloud Engineer?

   The Atlassian Cloud Engineer is responsible for the administration, strategy, and optimization of Crusoe's Atlassian ecosystem.

3. What skills and experience are required for this role?

   We are looking for candidates with 3+ years of experience administering Atlassian Cloud environments, strong Jira and Confluence expertise, and familiarity with ITSM processes.

4. What are the benefits of working at Crusoe?

   Crusoe offers a competitive salary, comprehensive benefits, and a supportive work environment.

5. What is the company culture like at Crusoe?

   Crusoe fosters a culture of innovation, collaboration, and sustainability.

6. What is the career path for an Atlassian Cloud Engineer at Crusoe?

   The role offers opportunities for growth into senior engineering or management positions.

7. What is the location of this role?

   This role is located in San Francisco, California.

8. What tools are included in the Atlassian Suite?

   The Atlassian Suite includes Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and Statuspage.

9. Does Crusoe offer flexible work arrangements?

   Yes, Crusoe offers flexible work arrangements to its employees.

10. What is Rovo and how does it relate to this role?

    Atlassian Rovo is a platform for building custom AI agents. As an Atlassian Cloud Engineer you may be involved in building these agents within the Atlassian ecosystem.