Atlassian Cloud Engineer at Crusoe - San Francisco, CA

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role

We’re seeking an Atlassian Cloud Engineer to serve as the primary administrator and strategic owner of our Atlassian ecosystem. This role blends deep technical expertise with strong project management instincts to ensure Jira, Confluence, and related tools are optimized for collaboration, delivery, and service management. You’ll act as both platform owner and change agent driving innovation, best practices, and adoption as the business scales.

A Day in the Life

As an Atlassian Cloud Engineer at Crusoe, your day will be dynamic and impactful. You might start by reviewing the performance of Jira Service Management queues, identifying bottlenecks, and implementing automation to streamline incident resolution. Next, you could be collaborating with project managers to design new Jira workflows for a critical software development project. The afternoon might involve building advanced reports in eazyBI to provide leadership with real-time insights into project progress and resource allocation. You'll also dedicate time to staying ahead of Atlassian's roadmap, exploring new features, and piloting AI-driven solutions like Rovo agents to enhance team productivity. Finally, you'll address any escalated platform issues, working closely with Atlassian Support to ensure seamless operation of our Atlassian ecosystem.

Why San Francisco?

San Francisco is a global hub for technology and innovation, making it the ideal location for Crusoe to build its team of Atlassian experts. The city's vibrant ecosystem fosters collaboration and provides access to a wealth of talent. Being in San Francisco also allows you to stay at the forefront of industry trends and connect with other Atlassian professionals. Crusoe is committed to contributing to the city's thriving tech community and making a positive impact on the local economy.

Career Path

The Atlassian Cloud Engineer role at Crusoe offers a clear career path for ambitious professionals. You can progress to become a Senior Atlassian Cloud Engineer, leading larger-scale implementations and mentoring junior team members. Alternatively, you can specialize in areas like AI-driven automation or advanced analytics within the Atlassian ecosystem. With further experience, you could move into a management role, overseeing a team of Atlassian engineers and driving the overall strategy for our Atlassian platform. Crusoe is committed to providing its employees with opportunities for growth and development, helping them reach their full potential.

Salary & Benefits

Crusoe offers a competitive salary and benefits package that reflects the value we place on our employees. The estimated salary range for this position is $130,000 - $180,000 per year, depending on experience and qualifications. In addition to a competitive base salary, we offer:

• Restricted Stock Units in a fast-growing company
• Comprehensive health, dental, and vision insurance
• Generous paid time off and holiday schedule
• 401(k) with company match
• Professional development opportunities
• Employee assistance program
• Wellness programs
• Company-sponsored events and activities
• Commuter benefits
• Flexible spending accounts
• Life insurance
• Disability insurance
• Parental leave
• Stock options

Crusoe Culture

At Crusoe, we foster a culture of innovation, collaboration, and sustainability. We believe that by bringing together diverse perspectives and empowering our employees, we can achieve ambitious goals while making a positive impact on the world. We encourage open communication, provide opportunities for professional development, and celebrate our successes as a team. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.

How to Apply

If you're a passionate Atlassian Cloud Engineer who is eager to join a fast-growing company at the forefront of the AI revolution, we encourage you to apply. Please submit your resume and cover letter through our online application portal. We are excited to learn more about your skills and experience and how you can contribute to Crusoe's mission.

Frequently Asked Questions (FAQ)

1. What is Crusoe's mission? Crusoe's mission is to accelerate the abundance of energy and intelligence.
2. What does an Atlassian Cloud Engineer do at Crusoe? The Atlassian Cloud Engineer is the primary administrator and strategic owner of our Atlassian ecosystem.
3. What skills are required for this role? Key skills include Atlassian Cloud Administration, Jira Administration, Confluence Administration, JQL, CQL, and experience with ITSM processes.
4. What are the benefits of working at Crusoe? Crusoe offers competitive pay, stock options, comprehensive health insurance, and a supportive work environment.
5. What is the career path for an Atlassian Cloud Engineer at Crusoe? You can progress to roles like Senior Atlassian Cloud Engineer or management positions within the IT department.
6. What tools will I be working with? You will be working with Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, Statuspage, eazyBI, and Atlassian Rovo.
7. What is the work environment like at Crusoe? Crusoe fosters a culture of innovation, collaboration, and sustainability.
8. How does Crusoe contribute to sustainability? We are crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.
9. What is the interview process like? The interview process typically involves a phone screening, a technical interview, and a final interview with the hiring manager.
10. Where is the position located? This position is located in San Francisco, California.