Senior Recruiter, Customer Experience at Crusoe - San Francisco

Role Overview

Crusoe Energy is seeking a highly motivated and experienced Senior Recruiter to join our growing Go-To-Market (GTM) organization. As a Senior Recruiter, Customer Experience, you will be the primary owner of full-cycle recruiting for various GTM roles, including Customer Success, Sales Engineering, Solutions Engineering, Support Engineering, and Customer Experience positions. You will partner closely with our Senior Director of Customer Experience and other senior stakeholders to understand their hiring needs and build effective talent pipelines.

This role requires a highly autonomous recruiter who can manage complex, high-bar hiring processes from end to end, manage senior stakeholders effectively, and operate as a true talent partner. You will inherit an active requisition load and play a critical role in enabling the recruiting team to scale by taking ownership of execution while leadership focuses on strategy, planning, and organizational design.

A Day in the Life

On a typical day as a Senior Recruiter, Customer Experience, you might:

• Conduct intake meetings with hiring managers to understand their needs and expectations for open roles.
• Develop and execute targeted sourcing strategies to identify qualified candidates.
• Review resumes and screen candidates to assess their qualifications and fit for open roles.
• Conduct phone interviews and in-person interviews to evaluate candidates' skills and experience.
• Manage the candidate pipeline, ensuring clear communication and an exceptional candidate experience.
• Partner with hiring managers and the compensation team to develop competitive offers.
• Extend offers to candidates and negotiate terms of employment.
• Maintain accurate and up-to-date records in the applicant tracking system (ATS).
• Build and nurture long-term relationships with candidates and industry professionals.

Why San Francisco?

San Francisco is a hub of technological innovation and a vibrant center for talent. Locating this Senior Recruiter position in San Francisco allows Crusoe to tap into a rich pool of experienced professionals in the Customer Experience field. The city's proximity to leading technology companies and its strong academic institutions make it an ideal location to attract top talent. Furthermore, San Francisco's commitment to sustainability aligns with Crusoe's mission, making it an attractive location for candidates who are passionate about making a difference.

Career Path

The Senior Recruiter, Customer Experience role offers a clear path for career advancement within Crusoe. With success in this role, you could progress to positions such as:

• Lead Recruiter: Oversee a team of recruiters and manage the full-cycle recruiting process for a specific business unit.
• Recruiting Manager: Lead a team of recruiters and develop and implement recruiting strategies to meet the company's hiring needs.
• HR Business Partner: Partner with business leaders to develop and implement HR strategies that support the company's business goals.
• Talent Acquisition Director: Lead the talent acquisition function for the entire company, developing and implementing strategies to attract and retain top talent.

Salary & Benefits

Crusoe Energy offers a competitive salary and benefits package for the Senior Recruiter, Customer Experience position. The estimated salary range for this role in San Francisco is $140,000 to $210,000 per year, depending on experience and qualifications. In addition to a competitive salary, Crusoe offers:

• Restricted Stock Units (RSUs) in a fast-growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Generous paid time off (PTO) policy
• Paid holidays
• Professional development opportunities
• Employee assistance program (EAP)
• Wellness programs
• Commuter benefits
• 401(k) plan with employer match

Crusoe Culture

At Crusoe, we are a team of passionate and dedicated individuals who are committed to accelerating the abundance of energy and intelligence. We foster a culture of innovation, collaboration, and continuous learning. We are looking for individuals who are excited to join our mission and make a tangible impact on the world.

How to Apply

If you are interested in applying for the Senior Recruiter, Customer Experience position, please submit your resume and cover letter through our online application portal. We encourage you to highlight your relevant experience and qualifications and to explain why you are interested in working at Crusoe.

Frequently Asked Questions (FAQ)

1. What is Crusoe Energy's mission?

   Crusoe's mission is to accelerate the abundance of energy and intelligence by crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

2. What are the key responsibilities of a Senior Recruiter, Customer Experience?

   Key responsibilities include owning full-cycle recruiting for GTM roles (CSM, Customer Experience, etc.), managing senior-level roles, acting as a trusted advisor to hiring managers, designing sourcing strategies, and maintaining data hygiene in the ATS.

3. What qualifications are important for this role?

   A Bachelor’s degree or equivalent experience, 4-7 years of full-cycle GTM recruiting experience, expertise in passive sourcing, and strong stakeholder management skills are crucial.

4. What type of benefits does Crusoe offer?

   Crusoe provides industry-competitive pay, Restricted Stock Units, comprehensive health insurance, HSA contributions, paid parental leave, and other benefits.

5. What is the company culture like at Crusoe?

   Crusoe fosters a culture of innovation, collaboration, and continuous learning, aiming to make a tangible impact on the world.

6. What opportunities for career advancement are there in this role?

   With success, you can advance to roles such as Lead Recruiter, Recruiting Manager, HR Business Partner, or Talent Acquisition Director.

7. Why is this position located in San Francisco?

   San Francisco is a tech hub with a rich talent pool and a commitment to sustainability, aligning with Crusoe's mission.

8. What kind of experience is preferred for this role?

   Startup or high-growth company experience is strongly preferred.

9. How does Crusoe support diversity and inclusion?

   Crusoe is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that a diverse workforce is essential to our success.

10. How does Crusoe Energy differentiate itself from other energy companies?

    Crusoe Energy stands out by focusing on sustainable and innovative energy solutions. The company is dedicated to reducing environmental impact while powering the future of technology.