Senior Software Engineer, Managed Services at Crusoe Cloud

Role Overview

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As a Senior Software Engineer in Managed Services, you will play a critical role in designing, building, and scaling Crusoe Cloud's customer-facing platforms. Your work will directly impact the customer experience, empowering users to leverage the full potential of our innovative and reliable cloud products. This is an exciting opportunity to join a team at the forefront of sustainable technology and contribute to the AI revolution.

This role requires a strong foundation in distributed systems, cloud technologies, and a passion for creating customer-centric solutions. You will be responsible for developing and managing core infrastructure services, ensuring the scalability and reliability of our platform. Collaboration with cross-functional teams, including engineering, cloud support, site reliability, and product teams, will be essential for aligning priorities and delivering exceptional customer experiences.

A Day in the Life

Here’s a glimpse into a typical day for a Senior Software Engineer in Managed Services at Crusoe:

• Morning: Start the day by reviewing performance metrics of key services and addressing any immediate issues. Participate in a stand-up meeting to discuss progress, challenges, and priorities with the team.
• Mid-day: Spend time designing and implementing new features for the customer-facing platform. Write code, conduct code reviews, and collaborate with other engineers to ensure code quality and adherence to best practices.
• Afternoon: Collaborate with the product team to gather requirements and refine user stories. Work with the site reliability engineering (SRE) team to ensure the platform is highly available and resilient. Troubleshoot production issues and implement solutions to prevent recurrence.
• Late Afternoon: Attend a cross-functional meeting to discuss upcoming projects and align priorities across teams. Research new technologies and evaluate their potential impact on the Crusoe Cloud platform. Mentor junior engineers and provide guidance on technical challenges.

Why San Francisco?

San Francisco is a global hub for technology and innovation, offering a vibrant ecosystem of startups, established companies, and top engineering talent. Located in the heart of Silicon Valley, Crusoe's San Francisco office provides access to a wealth of resources, including networking opportunities, industry events, and cutting-edge research. The city's diverse culture and thriving arts scene make it an exciting place to live and work. Furthermore, Crusoe's commitment to sustainability aligns with San Francisco's progressive values, making it an ideal location for a company dedicated to powering a more sustainable future.

Career Path

At Crusoe, we are committed to providing opportunities for professional growth and development. A Senior Software Engineer in Managed Services can advance their career in several directions:

• Principal Engineer: Focus on technical leadership, architecture, and mentoring. Provide guidance and direction to engineering teams on complex projects.
• Staff Engineer: Drive strategic initiatives and contribute to the overall technical vision of the company. Influence technology decisions and provide thought leadership on industry trends.
• Engineering Manager: Lead and manage a team of software engineers. Provide coaching, mentoring, and performance management. Drive team productivity and ensure alignment with company goals.
• Architect: Design and implement the overall architecture of the Crusoe Cloud platform. Ensure the platform is scalable, reliable, and secure.

Salary & Benefits

Crusoe offers a competitive salary and benefits package that includes:

• Industry competitive pay
• Restricted Stock Units in a fast-growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $300 per month

Crusoe Culture

Crusoe is a company that values innovation, collaboration, and sustainability. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We encourage our employees to think creatively, challenge the status quo, and make a meaningful impact on the world. Our culture is built on a foundation of trust, transparency, and open communication. We believe in empowering our employees to take ownership of their work and make decisions that benefit the company and our customers.

How to Apply

To apply for the Senior Software Engineer, Managed Services position, please submit your resume and cover letter through our online application portal. We encourage you to highlight your relevant experience, skills, and accomplishments in your application. We are looking for candidates who are passionate about cloud computing, distributed systems, and sustainable technology. If you are a highly motivated and talented software engineer with a desire to make a difference, we encourage you to apply.

Frequently Asked Questions (FAQ)

1. What is Crusoe's mission?

   Crusoe's mission is to accelerate the abundance of energy and intelligence.

2. What are the key responsibilities of a Senior Software Engineer in Managed Services?

   Designing, building, and scaling Crusoe Cloud’s customer-facing platforms and managed services; developing and managing core infrastructure services; collaborating with cross-functional teams; and ensuring the reliability and scalability of the platform.

3. What skills are important for this role?

   Strong fundamentals in microservices and infrastructure technologies like Docker, Kubernetes, Terraform, and CI/CD systems. Experience with observability principles and technologies. Proficiency in modern compiled languages such as Go, Rust, Java, or C++.

4. What benefits does Crusoe offer?

   Competitive pay, Restricted Stock Units, comprehensive health insurance, paid parental leave, 401(k) match, generous PTO, and other benefits.

5. What is the work environment like at Crusoe?

   Crusoe fosters a collaborative, innovative, and inclusive work environment.

6. What are some opportunities for career growth at Crusoe?

   Opportunities to advance to Principal Engineer, Staff Engineer, Engineering Manager, or Architect roles.

7. What is Crusoe's approach to sustainability?

   Crusoe is committed to accelerating the abundance of energy and intelligence in an environmentally responsible manner.

8. What is the interview process like?

   The interview process typically involves a phone screening, technical interviews, and a final interview with the hiring manager.

9. What is the company culture like?

   Crusoe promotes a culture of innovation, collaboration, and inclusivity, where employees are empowered to make a meaningful impact.

10. How does Crusoe support employee development?

    Crusoe provides opportunities for professional growth through tuition reimbursement, mentorship programs, and access to industry-leading training resources.