Senior Solutions Engineer - Crusoe Cloud

Crusoe's mission is to accelerate the abundance of energy and intelligence, crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability. Join our team and be part of the AI revolution with sustainable technology. Drive meaningful innovation, make a tangible impact, and help set the pace for responsible, transformative cloud infrastructure.

Role Overview

Crusoe Cloud is seeking a talented Senior to Senior Staff Solutions Engineer to collaborate closely with our strategic enterprise customers, enabling them to deploy AI/ML workloads on our high-performance GPU infrastructure. This is a hands-on, customer-centric position demanding extensive technical knowledge of Kubernetes, MLOps, and cloud infrastructure. In this role, you will be the linchpin in the customer journey, guiding them from initial engagement through successful deployment and optimization of AI/ML workloads on Crusoe's infrastructure.

You will guide customers through end-to-end deployment, owning the Proof of Concept (PoC) process, optimizing workloads post-sale, and serving as a critical technical voice between our customers and Crusoe’s engineering teams. We're looking for candidates who are enthusiastic about AI infrastructure, proficient in containerized environments, and capable of seamlessly translating workloads across various cloud platforms.

A Day in the Life

As a Senior Solutions Engineer at Crusoe, your day will be dynamic and multifaceted. You might start the day by collaborating with the sales team to understand the technical requirements of a prospective customer. You'll then design a Proof of Concept (POC) that showcases the capabilities of Crusoe's infrastructure for their specific AI/ML workloads. The POC could involve setting up Kubernetes clusters, deploying machine learning models using Ray or Kubeflow, and optimizing performance for maximum efficiency.

In the afternoon, you might be working directly with an existing customer, troubleshooting performance bottlenecks or helping them migrate workloads from AWS or Azure. This involves deep-diving into Linux environments, using command-line tools to diagnose issues, and providing clear, actionable recommendations. You will also spend time documenting your findings, creating solution briefs, and contributing to blog posts that highlight customer success stories. Finally, you'll relay customer feedback to Crusoe's engineering and product teams, ensuring that the platform continuously evolves to meet the needs of its users.

Why San Francisco?

San Francisco is a global hub for technology and innovation, making it the ideal location for Crusoe’s Solutions Engineering team. The city boasts a high concentration of leading AI/ML companies, research institutions, and a vibrant community of engineers and data scientists. Being in San Francisco provides unparalleled access to top talent, industry events, and cutting-edge technology. It allows us to stay at the forefront of the AI revolution and foster strong relationships with our strategic enterprise customers, many of whom are based in the Bay Area.

Career Path

The Senior Solutions Engineer role at Crusoe offers a clear path for career advancement. The initial focus is on mastering Crusoe’s infrastructure, developing deep expertise in Kubernetes and MLOps, and building strong relationships with customers. With experience and demonstrated success, you can progress to a Senior Staff Solutions Engineer role, where you will take on more complex projects, mentor junior engineers, and lead technical strategy for key accounts. Further career growth opportunities may include roles in technical leadership, product management, or solution architecture.

Salary and Benefits

Crusoe Energy provides a competitive salary and benefits package commensurate with experience and qualifications. The salary range for the Senior Solutions Engineer role in San Francisco is estimated to be between $170,000 and $260,000 per year. Benefits include comprehensive health insurance (medical, dental, vision), paid time off and holidays, employee stock options, a 401(k) retirement plan, a professional development budget, and company-sponsored events and activities. We are committed to providing our employees with the resources and support they need to thrive both professionally and personally.

Crusoe Culture

Crusoe is a company that values innovation, collaboration, and sustainability. We are passionate about our mission to accelerate the abundance of energy and intelligence, and we are committed to building a culture where every employee can make a meaningful impact. We foster a supportive and inclusive work environment where employees are encouraged to share their ideas, learn from each other, and grow their careers. We believe in transparency, open communication, and a strong sense of teamwork. Crusoe is a place where you can be yourself, contribute your talents, and help build a better future.

How to Apply

If you are a highly motivated and experienced Solutions Engineer with a passion for AI infrastructure and a desire to make a difference, we encourage you to apply! Please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience with Kubernetes, MLOps, cloud infrastructure, and customer engagement. We are looking for candidates who are eager to learn, adaptable to new challenges, and committed to excellence.

FAQ

1. What is Crusoe's mission?

   Crusoe's mission is to accelerate the abundance of energy and intelligence.

2. What are the key responsibilities of a Senior Solutions Engineer?

   The key responsibilities include leading technical onboarding, architecting ML workloads on Kubernetes, optimizing performance, and serving as a technical liaison between customers and engineering teams.

3. What skills are essential for this role?

   Essential skills include deep Kubernetes expertise, MLOps deployment experience, hands-on cloud infrastructure knowledge, and customer-facing technical confidence.

4. What experience level is required for this position?

   We are looking for candidates with 7+ years of experience building and deploying containerized workloads.

5. What is the career path for a Senior Solutions Engineer at Crusoe?

   The career path includes progression to Senior Staff Solutions Engineer and potential opportunities in technical leadership, product management, or solution architecture.

6. What is the salary range for this role?

   The estimated salary range for the Senior Solutions Engineer role in San Francisco is between $170,000 and $260,000 per year.

7. What benefits does Crusoe offer?

   Crusoe offers comprehensive health insurance, paid time off, employee stock options, a 401(k) plan, and a professional development budget.

8. What is the company culture like at Crusoe?

   Crusoe values innovation, collaboration, and sustainability, fostering a supportive and inclusive work environment.

9. How can I apply for this position?

   Please submit your resume and cover letter through our online application portal.

10. What are the bonus points for this role?

    Experience with Ray, Kubeflow, multi-cloud deployment, and content contributions are considered bonus points.