About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with an iconic portfolio that includes beloved brands like Pepsi, Lay's, Kurkure, Tropicana, and Gatorade. Operating in over 200 countries, PepsiCo employs more than 300,000 people globally and generates annual revenues exceeding $86 billion. In India, PepsiCo has been a market leader for decades, driving innovation in snacks and beverages while contributing to local economies through extensive distribution networks and sustainable practices. As a Customer Executive at PepsiCo in Gwalior, you'll be part of a dynamic team shaping the future of FMCG in Madhya Pradesh.

Role Overview

The Customer Executive (CE) role at PepsiCo in Gwalior, Madhya Pradesh, is pivotal in representing the company in the market. This full-time position involves handling single or multiple distributors across various business scales. You'll plan, deploy, and execute joint business plans to drive sustainable sales growth. By coaching distributors and their sales teams, you'll resolve market challenges, expand business reach, and ensure incremental revenue. This is an on-the-ground role perfect for ambitious professionals passionate about sales in the fast-paced food and beverage sector.

Why This Role Matters

In Gwalior's competitive market, the CE is the face of PepsiCo, maximizing outlet coverage, SKU penetration, and customer satisfaction. You'll play a key role in achieving secondary sales targets and gross revenue growth while upholding brand standards.

Key Responsibilities

As a Customer Executive, your day-to-day duties will focus on market execution, team development, and distributor management. Here's what you'll do:

• Deliver monthly secondary sales targets and drive gross revenue growth through efficient market strategies.
• Plan and optimize routes to enhance productivity and increase the number of outlets served, boosting net distribution.
• Grow weighted distribution by expanding SKU counts in existing outlets and ensuring stock availability with perfect rack execution per planogram.
• Build strong market relationships to maximize customer satisfaction and loyalty.
• Conduct one-on-one training for Pre-Sales Representatives (PSRs) to build business acumen and sales skills.
• Set monthly targets for salesmen, coach them in the field, monitor performance via reports, and motivate through incentives.
• Manage distributor appointments, retirements, and health (ROI) by enforcing joint business plans.
• Oversee recruitment and retention of sales reps, minimize expiry/stales via FIFO and stacking norms, ensure timely deliveries, and maintain food compliance.

Qualifications & Requirements

PepsiCo seeks driven individuals with a solid educational background and sales experience. Key qualifications include:

• Any undergraduate degree from a recognized institution.
• Postgraduate degree, preferably from a Tier 2 or 3 college.
• MBA in FMCG or similar fields is highly preferable.
• Proven experience in sales and distribution within FMCG or related sectors.
• Strong communication, coaching, and analytical skills for market execution.
• Ability to travel extensively in Gwalior and surrounding areas.

No prior experience? Entry-level candidates with enthusiasm for sales will be considered for training.

Benefits & Perks

Joining PepsiCo means accessing world-class benefits tailored for your growth and well-being:

• Competitive annual salary estimated at ₹65,000 - ₹95,000, plus performance-based incentives and bonuses.
• Comprehensive health insurance, including family coverage.
• Paid time off, flexible leave policies, and employee assistance programs.
• Ongoing training via PepsiCo University and leadership development workshops.
• Opportunities for international exposure and cross-functional projects.
• Employee discounts on PepsiCo products and partnerships with lifestyle brands.

Career Growth

PepsiCo invests heavily in talent development. As a Customer Executive, you'll fast-track to roles like Area Sales Manager, Regional Sales Lead, or Key Account Manager within 2-5 years. Our structured career paths, mentorship programs, and performance reviews ensure progression. Many of our senior leaders started in field sales roles like this one. In India, PepsiCo's expanding footprint offers endless opportunities in supply chain, marketing, and operations.

Training & Development

From day one, you'll receive hands-on training in sales excellence, digital tools, and PepsiCo's sales competencies. Regular skill-building sessions will sharpen your market execution prowess.

Why Join Us

Choose PepsiCo for stability, innovation, and impact. Work with a brand that dominates India's FMCG landscape, contribute to sustainable initiatives like water conservation, and enjoy a collaborative culture. In Gwalior, you'll thrive in a vibrant market with growth potential. PepsiCo values diversity, inclusion, and meritocracy—your hard work will be recognized and rewarded.

Role FAQs

What is the work schedule for a Customer Executive?

Full-time, field-based role involving market visits from Monday to Saturday, with flexibility for targets.

Is relocation assistance provided?

For candidates outside Gwalior, basic support may be available based on business needs.

What are the growth prospects?

High performers advance quickly to supervisory and managerial roles with PepsiCo India.

Does this role involve travel?

Yes, extensive local travel within Gwalior and nearby territories.

How to apply?

Submit your resume via PepsiCo careers portal. Shortlisted candidates will be contacted for interviews.

Ready to elevate your career with PepsiCo? Apply for Customer Executive in Gwalior today and become part of a winning team driving India's beverage revolution.