Customer Success Manager - Turkish Speaker Careers at MongoDB - Dubai, Dubai | Apply Now!
MongoDB
Customer Success Manager - Turkish Speaker Careers at MongoDB - Dubai, Dubai | Apply Now!
Job Description
Role Overview
Join MongoDB as a Customer Success Manager - Turkish Speaker in Dubai and become the trusted advisor for our strategic customers in the Turkey market. As a modern developer data platform leader, MongoDB seeks passionate technology advocates who thrive in ambiguity and drive customer outcomes. This hybrid role positions you as the account team leader, coordinating across Sales, Professional Services, and Solutions Architects to maximize customer value from MongoDB Atlas, our fully managed NoSQL cloud database.
With 5+ years of customer-centric experience required, you'll leverage your Turkish fluency to serve as an extension of our customers' teams. Dive deep into MongoDB's document database architecture, helping enterprises optimize their NoSQL deployments while influencing our product roadmap. This is more than customer success—it's strategic partnership in the world's leading modern developer data platform.
Key Responsibilities at MongoDB
- Act as the primary point of contact for MongoDB end-users, leveraging technical expertise and account management skills
- Work as a strategic advisor providing MongoDB best practices and technology strategy guidance
- Run enablement sessions on MongoDB Atlas, aggregation pipelines, and schema design
- De-escalate critical issues including outages with financial business impact
- Build and execute account plans mitigating risk and driving growth 3+ quarters ahead
- Collect customer feedback to inform Product, Professional Services, and Leadership teams
- Serve as the critical link between customers and MongoDB product engineering
- Lead cross-functional collaboration with Sales, Solutions Architects, and Technical Services
- Optimize customer technical environments and MongoDB spend efficiency
- Influence MongoDB roadmap as the Product team's eyes and ears in the field
Qualifications & Requirements
Our ideal Customer Success Manager combines customer obsession with technical curiosity:
- 5+ years in Customer Success, Account Management, or Client Services
- Turkish fluency (written and verbal) - mandatory for Turkey market success
- Proven autonomy in high-ambiguity environments with decision-making ownership
- Technical aptitude and curiosity about databases, NoSQL, and cloud infrastructure
- Entrepreneurial mindset to build processes for emerging customer segments
- Collaboration expertise across Sales, Professional Services, and Engineering
- Bonus: Prior exposure to database technologies, MongoDB, or cloud platforms
Dubai-based candidates preferred for our hybrid working model combining office collaboration with flexible remote days.
Salary & Benefits
Earn competitive compensation in the 95K-135K USD range (tax-free in Dubai) plus MongoDB equity. Comprehensive benefits include:
- Competitive base salary + performance bonuses
- MongoDB equity in a high-growth public company
- MongoDB University with unlimited certification training
- Global Family Leave policy
- Wellness programs and mental health support
- Hybrid Dubai work model
- Learning & Development stipend
- Comprehensive health insurance
Why Join MongoDB?
MongoDB powers the world's most innovative applications as the leading NoSQL document database. Join 40,000+ organizations including 35% of the Fortune 100 who trust MongoDB Atlas for their mission-critical workloads. As a Customer Success Manager, you'll:
- Work with strategic growth customers shaping MongoDB's future
- Gain deep expertise in modern data platforms and cloud-native architecture
- Influence product direction through customer voice
- Thrive in a collaborative, high-autonomy culture
- Build your career in Dubai's booming tech ecosystem
With Turkish-speaking customers rapidly adopting MongoDB for real-time applications, microservices, and AI/ML workloads, this role offers unmatched impact and growth potential.
How to Apply
Ready to drive customer success at the modern developer data platform? Submit your application now! Dubai-based candidates with Turkish fluency and customer success experience will receive priority consideration. Join MongoDB's mission to simplify data for developers worldwide.
Keywords: MongoDB careers Dubai, Customer Success Manager Turkish, NoSQL database jobs UAE, MongoDB Atlas customer success, technical account manager Dubai
Locations
- Dubai, Dubai, United Arab Emirates
Salary
99,750 - 148,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- MongoDBintermediate
- NoSQL Databasesintermediate
- Customer Success Managementintermediate
- Account Managementintermediate
- Cloud Infrastructureintermediate
- Database Administrationintermediate
- Technical Account Managementintermediate
- SaaS Customer Successintermediate
- Turkish Language Fluencyintermediate
- Strategic Customer Advisoryintermediate
- Product Roadmap Influenceintermediate
- Cross-Functional Collaborationintermediate
- Customer Escalation Managementintermediate
- Technology Strategy Consultingintermediate
- MongoDB Atlasintermediate
Required Qualifications
- 5+ years experience in Customer Success, Account Management, or Client Services roles (experience)
- Fluency in Turkish (written and verbal) required (experience)
- Strong technical aptitude with passion for databases and cloud technology (experience)
- Proven ability to operate autonomously in high-ambiguity environments (experience)
- Entrepreneurial mindset with experience building customer processes (experience)
- Excellent collaboration skills across Sales, Professional Services, and Engineering (experience)
Responsibilities
- Serve as primary point of contact for MongoDB customers in Turkey market
- Develop and execute strategic account plans driving 3+ quarter growth
- Provide MongoDB best practices and technical strategy guidance
- De-escalate and resolve critical customer issues and outages
- Lead enablement sessions on MongoDB Atlas and NoSQL optimization
- Collect customer feedback to influence MongoDB product roadmap
- Coordinate cross-functional teams including Sales and Solutions Architects
- Build innovative solutions bridging customers and product engineering
- Optimize customer MongoDB spend and accelerate time-to-value
Benefits
- general: Competitive Equity in high-growth technology company
- general: MongoDB University with unlimited access to certification training
- general: Global Family Leave with generous parental benefits
- general: Comprehensive Wellness Programs including mental health support
- general: Hybrid work model in Dubai with flexible scheduling
- general: Annual Learning & Development stipend
- general: MongoDB University certification paths for technical growth
- general: Employee Stock Purchase Plan opportunities
- general: Comprehensive health insurance coverage
- general: Quarterly team offsites and social events
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Manager - Turkish Speaker Careers at MongoDB - Dubai, Dubai | Apply Now! @ MongoDB.
Related Books and Jobs
Customer Success Manager - Turkish Speaker Careers at MongoDB - Dubai, Dubai | Apply Now!
MongoDB
Customer Success Manager - Turkish Speaker Careers at MongoDB - Dubai, Dubai | Apply Now!
Job Description
Role Overview
Join MongoDB as a Customer Success Manager - Turkish Speaker in Dubai and become the trusted advisor for our strategic customers in the Turkey market. As a modern developer data platform leader, MongoDB seeks passionate technology advocates who thrive in ambiguity and drive customer outcomes. This hybrid role positions you as the account team leader, coordinating across Sales, Professional Services, and Solutions Architects to maximize customer value from MongoDB Atlas, our fully managed NoSQL cloud database.
With 5+ years of customer-centric experience required, you'll leverage your Turkish fluency to serve as an extension of our customers' teams. Dive deep into MongoDB's document database architecture, helping enterprises optimize their NoSQL deployments while influencing our product roadmap. This is more than customer success—it's strategic partnership in the world's leading modern developer data platform.
Key Responsibilities at MongoDB
- Act as the primary point of contact for MongoDB end-users, leveraging technical expertise and account management skills
- Work as a strategic advisor providing MongoDB best practices and technology strategy guidance
- Run enablement sessions on MongoDB Atlas, aggregation pipelines, and schema design
- De-escalate critical issues including outages with financial business impact
- Build and execute account plans mitigating risk and driving growth 3+ quarters ahead
- Collect customer feedback to inform Product, Professional Services, and Leadership teams
- Serve as the critical link between customers and MongoDB product engineering
- Lead cross-functional collaboration with Sales, Solutions Architects, and Technical Services
- Optimize customer technical environments and MongoDB spend efficiency
- Influence MongoDB roadmap as the Product team's eyes and ears in the field
Qualifications & Requirements
Our ideal Customer Success Manager combines customer obsession with technical curiosity:
- 5+ years in Customer Success, Account Management, or Client Services
- Turkish fluency (written and verbal) - mandatory for Turkey market success
- Proven autonomy in high-ambiguity environments with decision-making ownership
- Technical aptitude and curiosity about databases, NoSQL, and cloud infrastructure
- Entrepreneurial mindset to build processes for emerging customer segments
- Collaboration expertise across Sales, Professional Services, and Engineering
- Bonus: Prior exposure to database technologies, MongoDB, or cloud platforms
Dubai-based candidates preferred for our hybrid working model combining office collaboration with flexible remote days.
Salary & Benefits
Earn competitive compensation in the 95K-135K USD range (tax-free in Dubai) plus MongoDB equity. Comprehensive benefits include:
- Competitive base salary + performance bonuses
- MongoDB equity in a high-growth public company
- MongoDB University with unlimited certification training
- Global Family Leave policy
- Wellness programs and mental health support
- Hybrid Dubai work model
- Learning & Development stipend
- Comprehensive health insurance
Why Join MongoDB?
MongoDB powers the world's most innovative applications as the leading NoSQL document database. Join 40,000+ organizations including 35% of the Fortune 100 who trust MongoDB Atlas for their mission-critical workloads. As a Customer Success Manager, you'll:
- Work with strategic growth customers shaping MongoDB's future
- Gain deep expertise in modern data platforms and cloud-native architecture
- Influence product direction through customer voice
- Thrive in a collaborative, high-autonomy culture
- Build your career in Dubai's booming tech ecosystem
With Turkish-speaking customers rapidly adopting MongoDB for real-time applications, microservices, and AI/ML workloads, this role offers unmatched impact and growth potential.
How to Apply
Ready to drive customer success at the modern developer data platform? Submit your application now! Dubai-based candidates with Turkish fluency and customer success experience will receive priority consideration. Join MongoDB's mission to simplify data for developers worldwide.
Keywords: MongoDB careers Dubai, Customer Success Manager Turkish, NoSQL database jobs UAE, MongoDB Atlas customer success, technical account manager Dubai
Locations
- Dubai, Dubai, United Arab Emirates
Salary
99,750 - 148,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- MongoDBintermediate
- NoSQL Databasesintermediate
- Customer Success Managementintermediate
- Account Managementintermediate
- Cloud Infrastructureintermediate
- Database Administrationintermediate
- Technical Account Managementintermediate
- SaaS Customer Successintermediate
- Turkish Language Fluencyintermediate
- Strategic Customer Advisoryintermediate
- Product Roadmap Influenceintermediate
- Cross-Functional Collaborationintermediate
- Customer Escalation Managementintermediate
- Technology Strategy Consultingintermediate
- MongoDB Atlasintermediate
Required Qualifications
- 5+ years experience in Customer Success, Account Management, or Client Services roles (experience)
- Fluency in Turkish (written and verbal) required (experience)
- Strong technical aptitude with passion for databases and cloud technology (experience)
- Proven ability to operate autonomously in high-ambiguity environments (experience)
- Entrepreneurial mindset with experience building customer processes (experience)
- Excellent collaboration skills across Sales, Professional Services, and Engineering (experience)
Responsibilities
- Serve as primary point of contact for MongoDB customers in Turkey market
- Develop and execute strategic account plans driving 3+ quarter growth
- Provide MongoDB best practices and technical strategy guidance
- De-escalate and resolve critical customer issues and outages
- Lead enablement sessions on MongoDB Atlas and NoSQL optimization
- Collect customer feedback to influence MongoDB product roadmap
- Coordinate cross-functional teams including Sales and Solutions Architects
- Build innovative solutions bridging customers and product engineering
- Optimize customer MongoDB spend and accelerate time-to-value
Benefits
- general: Competitive Equity in high-growth technology company
- general: MongoDB University with unlimited access to certification training
- general: Global Family Leave with generous parental benefits
- general: Comprehensive Wellness Programs including mental health support
- general: Hybrid work model in Dubai with flexible scheduling
- general: Annual Learning & Development stipend
- general: MongoDB University certification paths for technical growth
- general: Employee Stock Purchase Plan opportunities
- general: Comprehensive health insurance coverage
- general: Quarterly team offsites and social events
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Manager - Turkish Speaker Careers at MongoDB - Dubai, Dubai | Apply Now! @ MongoDB.
Related Books and Jobs