About CrowdStrike

CrowdStrike is a global leader in cybersecurity, protecting people, processes, and technologies that power modern organizations. Since 2011, our unwavering mission has been to stop breaches using the world's most advanced AI-native platform, the Falcon platform. Serving customers across all industries, CrowdStrike ensures businesses run smoothly, communities stay safe, and lives move forward securely. As a mission-driven company, we foster a remote-first culture that empowers every CrowdStriker with flexibility and autonomy to own their careers. We're passionate about innovation, customer success, and community impact. Join us to redefine modern security.

Role Overview

The Customer Value Strategist (Remote) role at CrowdStrike is pivotal in owning and scaling our Customer Value Program across Marketing, Sales, and Sales Enablement. Reporting to the Director, Value Strategy and Program, you'll drive strategy, execution, and measurement of initiatives that prove customer outcomes and accelerate sales cycles. Key efforts include developing benchmarks, creating enablement content, and building data-driven frameworks showcasing the Falcon platform's quantifiable impact. This fully remote position is ideal for strategic thinkers who thrive in fast-paced, cross-functional environments.

Why This Role Matters

In cybersecurity, demonstrating ROI is crucial. You'll translate Falcon platform's technical capabilities into business value narratives, helping sales teams close deals faster while validating customer success metrics.

Key Responsibilities

As a Customer Value Strategist, you'll wear multiple hats, from strategist to analyst and enabler.

• Proactively own business value workstreams from ideation to measurement, managing cross-functional initiatives with Marketing, Field Sales, Sales Enablement, and Product teams.
• Build strategic relationships to drive 'One CrowdStrike' alignment and manage project plans, timelines, and accountability.
• Design business value benchmarks and outcome frameworks using Falcon data, industry reports, and customer KPIs.
• Develop compelling narratives, playbooks, webinars, and case studies tailored to diverse audiences.
• Build and maintain dashboards in Tableau or PowerBI to track KPIs, analyze trends, and demonstrate ROI through data storytelling.
• Monitor industry trends, advise on value model optimizations, and provide field enablement via training and support.
• Continuously optimize program effectiveness based on feedback and data.

Qualifications & Requirements

To succeed, bring proven expertise in enterprise B2B SaaS environments.

• 5+ years in business value, sales operations, product marketing, or strategic program management.
• Track record developing strategies, benchmarks, and enablement with Marketing/Sales.
• Strong project management for complex, concurrent initiatives in fast-paced settings.
• Data fluency: analysis, dashboard building, insights from data.
• Mastery of NPV, IRR, Payback, TCO, and methodologies like MEDDPICC, Value Selling.
• Excellent content and communication skills for technical/executive audiences.
• Advanced PowerPoint, Excel; experience with Salesforce, Gainsight.
• High EQ, executive presence for senior leadership presentations.

Bonus Points: SaaS management with Product teams, cybersecurity background, customer success metrics experience.

You'll thrive if you empathize with users, excel in ambiguity, stay curious on trends, own outcomes, collaborate cross-functionally, and balance strategy with execution.

Benefits & Perks

CrowdStrike offers market-leading compensation and benefits, including a disclosed salary of $86,000 - $135,000 USD per year for this role. Enjoy a fully remote setup with our remote-first culture, comprehensive health coverage, flexible PTO, professional development stipends, and stock options. We prioritize work-life balance, mental health resources, and family-friendly policies. As part of a high-growth company, you'll access cutting-edge tools and global collaboration opportunities.

Career Growth

At CrowdStrike, career ownership is key. This role offers paths into senior strategy, value engineering leadership, or product management. Our culture supports internal mobility, mentorship, and skill-building through conferences, certifications, and hands-on projects. With relentless innovation, you'll contribute to Falcon platform evolution and scale impact organization-wide.

Why Join CrowdStrike

Join a mission that matters: stopping breaches with AI-native Falcon platform technology. Our remote-first culture provides autonomy amid limitless passion for customers and innovation. Be part of 'One CrowdStrike,' fanatically committed to each other and the community. In cybersecurity's frontlines, your work protects organizations globally. With competitive pay, top benefits, and growth potential, the future starts with you.

Role FAQs

Q: Is this role fully remote? Yes, 100% remote anywhere in the United States.

Q: What salary can I expect? Disclosed range is $86,000 - $135,000 USD/year, based on experience.

Q: Do I need cybersecurity experience? Preferred but not required; B2B SaaS strategy experience is key.

Q: What tools will I use? Excel, PowerPoint, Tableau/PowerBI, Salesforce, Gainsight.

Q: How does this role impact sales? By proving Falcon ROI, shortening cycles, and enabling teams with value content.

Ready to drive customer value at CrowdStrike? Apply now and secure the future of cybersecurity.