Job Description

Mission/

Position Headline:

Develops and implements plans and solutions in order to ensure Customs compliance and process optimization. Contributes to the definition and implementation of Customs Control regulations in own area of responsibility.

Areas of Responsibility:

Business Specifications:

The dimension of Function/Volume:

Contacts
(internal/external):

Country Specific Business Heads, Logistics Team, Compliance & Legal, Taxation & Business Partners

Competence and Knowledge

What competences does the incumbent need for this function?

Here you can find some guidance &.

Interpersonal & Personal – Function & Methods – Technology & Market

Competence Category

Competence

 Title

Competence

Level

Description

Interpersonal & Personal

Assertiveness and ability to convince

Advanced

Additionally:
... uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement, persists by using different approaches as needed to gain commitment
 ... establishes good interpersonal relationships by helping people feel valued, appreciated & included in discussions (enhances self-esteem, empathizes, involves, discloses, supports)

Function & Methods

Contribution to profit & loss

Advanced

Additionally:
has a deep understanding on the end-to-end supply chain and the corresponding impact in profit and loss visibly contributes to the company´s profit

Function & Methods

Customer Relationship Management (CRM)

Advanced

... is aware of how Procurement can influence the value of the Siemens offer (the hit rate or the margin of a Siemens product or project)
... knows what the customer expects from Siemens and how the suppliers can contribute to innovations

Technology & Market

Exchange of technical expertise

Advanced

Additionally:
... has an intense technical exchange with experts from the suppliers´ and customers´ industries and prepares his/her commodity for relevant upcoming trends

Technology & Market

Knowledge of Product / System / Service Portfolio

Advanced

... knows the Division´s and BU´s portfolio, their main functions, systems and components.... takes active part in improvement initiatives

Leadership

Competence Title

Description

Driving Results

• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Takes responsibility – Accepts responsibility for outcomes (positive or negative) of one’s work; admits mistakes and refocuses efforts when appropriate

Execution

• Establishing and committing to a long-term business direction based on an analysis of systemic information and consideration of resources, market drivers, organizational values, and emerging economic, technological, and regulatory conditions.
• Outlines strategic plan – Identifies how the strategic direction will be achieved by setting short- and long-term goals and objectives; specifies plans to close current gaps, adjusting priorities as circumstances change

Influencing

Customer Focus

• Placing a high priority on the internal or external
  customer’s perspective when making decisions
  and taking action; implementing service practices
  that meet the customers’ and own organization’s
  needs.
• Recognizes customer service issues –
  Identifies barriers that impact customer service
  and retention; communicates concerns and
  recommendations to others
  
  

Education and Experience

What experience and education does the incumbent need for this function?

Experience

Professional having 06-08 years of experience in handling Imports & Exports operations in STPI, SEZ & manufacturing for the Healthcare / FMCG sector and passion for customer service. Able to develop effective processes to ensure full compliance with local & international regulations. Proficient in a variety of logistics and supply chain software for mapping business requirements and keeping track of service providers / CHA / FF KPIs.

Education & Training

Bachelor degree in Science / Commerce streams preferred

PG - MBA in Supply Chain Management / International Trade (added advantage) 

Diploma in Import & Export

Excellent Command of Written & Spoken ENGLISH

Training on Personality Development & Interpersonal Skills set

Training on Export Control dynamics & Process

Additions/Comments

Exposure of such projects shall be added advantage:-

• Team lead or member of the Merger & Acquisition Team
• Well-versed with Special Economic Zone Polices and procedures.
• Knowledge of Industry related forums like AHPI (Association of Healthcare Providers), FICCI