Role Overview

Join Datadog as a Deal Desk Analyst in Boston, Massachusetts, and become a critical part of our G&A team scaling rapidly to support our cloud monitoring and security platform. Datadog (NASDAQ: DDOG) leads the observability space, helping engineering teams monitor infrastructure, applications, and security across cloud environments. As a Deal Desk Analyst, you'll provide expert quoting and deal structuring support to our global Sales team, working cross-functionally with Sales Operations, Billing, Contracts, Legal, Finance, and Product Management. This growth position offers exposure to complex SaaS transactions in a fast-paced, hybrid workplace that values collaboration and work-life harmony.

Datadog's mission is to break down silos and solve cloud complexity through comprehensive monitoring solutions. Our platform empowers DevOps teams with real-time insights into infrastructure, APM, log management, and security. As Deal Desk Analyst, you'll master our licensing models and drive deals that fuel customer success in digital transformation and cloud migration projects.

Key Responsibilities at Datadog

• Develop in-depth knowledge of Datadog's licensing and pricing models to provide quoting and deal structuring support to global sales teams.
• Act as a creative problem solver, finding ways to meet customer needs while strictly adhering to Datadog's selling policies and revenue guidelines.
• Solve customer satisfaction issues post-deal execution, ensuring long-term partnerships with our observability platform users.
• Actively negotiate deals directly with customers as needed to close high-value SaaS contracts.
• Work cross-functionally across Legal, Contracts, Sales Operations, Order Management, Revenue, Finance, and Product Management teams.
• Serve as the primary point of contact and subject matter expert for Sales on all deal pricing matters.
• Drive adherence to internal controls, protocols, and business rules to maintain compliance in fast-scaling operations.
• Support sales enablement by optimizing deal structures for cloud monitoring and security solutions.
• Analyze complex multi-year SaaS contracts involving Datadog's observability, APM, and security products.

Qualifications & Requirements

To succeed as Deal Desk Analyst at Datadog, you need proven experience in high-growth SaaS environments. Key qualifications include:

• At least 4 years of overall experience in sales operations, finance, sales strategy, or sales enablement processes.
• 2+ years experience with deal structuring and quoting complex SaaS transactions for fast-growing multinational companies.
• Working knowledge of revenue recognition principles (ASC 606) and SaaS financial modeling.
• Comfortable representing the company in customer negotiations and resolving satisfaction issues.
• Strong attention to detail, multitasking ability, and excellent communication skills.
• Thrives in fast-paced, high-pressure environments with strong quantitative skills.
• Advanced proficiency in MS Word, Excel, and PowerPoint for deal analysis and presentations.

Bonus Points: Experience with Salesforce and CPQ tools. Datadog values passion for technology—apply even if you don't meet every qualification!

Salary & Benefits

The estimated yearly salary for Deal Desk Analyst in Boston is $68,000—$95,000 USD, plus competitive equity and variable compensation based on skills and experience. Datadog offers best-in-class benefits:

• Generous healthcare, dental, vision for family coverage.
• New hire RSUs and employee stock purchase plan.
• 401(k) matching and financial wellness programs.
• Paid time off, parental planning, and mental health support.
• Fitness reimbursements and commuter benefits.
• Continuous career development with product training on Datadog's observability platform.
• Best-in-breed onboarding, internal mentoring, and buddy programs.
• Hybrid workplace fostering collaboration and work-life harmony.

Why Join Datadog?

Datadog is a global SaaS leader delivering growth and profitability while powering cloud observability for enterprises worldwide. Built by engineers for engineers, our platform monitors entire technology stacks—infrastructure, APM, logs, security—enabling digital transformation and DevOps excellence. Join our collaborative, people-first culture in Boston where we champion diversity, innovation, and professional growth.

As Deal Desk Analyst, you'll gain deep exposure to cloud computing trends, work with top Sales talent, and contribute to deals powering Fortune 500 observability stacks. Enjoy continuous learning through product training, mentorship, and career pathing in a hybrid environment that prioritizes relationships and creativity.

How to Apply

Ready to structure game-changing deals for Datadog's cloud monitoring platform? Apply now for the Deal Desk Analyst role in Boston, Massachusetts! Submit your resume highlighting SaaS deal experience, revenue knowledge, and quantitative skills. We're hiring fast—don't miss your chance to join a profitable NASDAQ leader driving cloud innovation. Datadog welcomes diverse applicants passionate about technology.

Benefits may vary by location. Datadog is an equal opportunity employer.