Dealer Services Analyst at Ford in Oakville, ON

About Ford

Ford Motor Company is a global automotive powerhouse with over 120 years of innovation, shaping the future of mobility. From iconic trucks like the F-150 to cutting-edge electric vehicles like the Mustang Mach-E, Ford leads in sustainable transportation. In Canada, Ford's Oakville Assembly Plant is a cornerstone of manufacturing excellence, producing world-class vehicles. As a Dealer Services Analyst, you'll contribute to Ford's mission of delivering exceptional value to dealers and customers across the nation. Join a company committed to diversity, innovation, and employee success.

Role Overview

The Dealer Services Analyst at Ford in Oakville, ON, plays a pivotal role in supporting our extensive dealer network. This full-time position involves diving deep into data to enhance dealer performance, streamline services, and drive sales growth. You'll work closely with dealers to provide actionable insights, ensuring they thrive in the competitive automotive landscape. Ideal for analytical minds passionate about the automotive sector, this role offers exposure to high-impact projects and collaboration with industry leaders.

Key Responsibilities

As a Dealer Services Analyst, your day-to-day will include:

• Analyzing key performance indicators (KPIs) such as sales volume, inventory turnover, and service satisfaction for Ford dealers.
• Developing and distributing comprehensive reports using tools like Excel, Tableau, or Ford's proprietary systems.
• Identifying opportunities for dealer improvement and recommending tailored strategies.
• Acting as a liaison between dealers and Ford teams to resolve operational challenges.
• Monitoring market trends and regulatory changes to ensure dealer compliance and competitiveness.
• Supporting warranty, parts, and service initiatives to boost dealer profitability.

Qualifications & Requirements

To excel in this role, candidates should possess:

• A Bachelor's degree in Business Administration, Finance, Data Analytics, or a related discipline.
• At least 2 years of experience in dealer services, automotive analytics, or a similar field.
• Advanced proficiency in Microsoft Excel, SQL, and data visualization tools.
• Strong communication skills for interacting with dealers and internal stakeholders.
• Familiarity with the Canadian automotive market and dealer operations.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Previous experience with Ford systems or CRM platforms is a plus. Ford values diverse backgrounds and encourages applications from all qualified candidates.

Benefits & Perks

Ford offers an industry-leading compensation package designed to reward your contributions:

• Competitive salary range of $65,000 - $95,000 CAD annually, based on experience.
• Comprehensive health, dental, and vision benefits from day one.
• RRSP matching program for long-term financial security.
• Generous vacation, personal days, and parental leave policies.
• Employee discounts on Ford vehicles and services.
• Wellness programs, including gym memberships and mental health support.

Career Growth

At Ford, your career is our priority. The Dealer Services Analyst role is a launchpad for advancement into senior analyst positions, dealer operations management, or strategic planning. Ford invests in your development through tuition assistance, leadership training, and mentorship programs. Many of our executives started in roles like this, progressing through hands-on experience and internal mobility opportunities. Grow with a company that's electrifying the future.

Why Join Us

Choosing Ford means joining a legacy of innovation in Oakville, ON, a vibrant community with proximity to Toronto's urban amenities and scenic Lake Ontario. Work in a collaborative environment where your insights directly impact dealers nationwide. Ford's commitment to sustainability, with goals for carbon neutrality by 2050, aligns with forward-thinking professionals. Enjoy a premium workplace culture emphasizing work-life balance, inclusivity, and recognition. Be part of the team revolutionizing mobility.

Role FAQs

What is the work environment like?

The role is primarily office-based in Oakville with hybrid flexibility, fostering collaboration and innovation.

Is relocation assistance provided?

Ford offers support for eligible candidates relocating to Oakville, ON.

What tools will I use daily?

Expect to leverage Ford's Dealer Management Systems, advanced analytics software, and Microsoft Office suite.

How does Ford support professional development?

Through Ford College, online courses, certifications, and personalized career planning.

Is this role entry-level?

No, it requires 2+ years of relevant experience, but offers substantial growth potential.

Ready to accelerate your career? Apply for the Dealer Services Analyst position at Ford today and drive the future of automotive excellence.