Senior Client Success Manager Careers at DeepIntent - New York, New York | Apply Now!
DeepIntent
Senior Client Success Manager Careers at DeepIntent - New York, New York | Apply Now!
Job Description
Senior Client Success Manager - DeepIntent, New York, NY
Role Overview
DeepIntent is seeking a highly motivated and experienced Senior Client Success Manager to join our dynamic Client Success team in New York City. As a Senior Client Success Manager, you will be responsible for managing and growing a portfolio of client relationships, driving revenue retention, and ensuring long-term client success. You will serve as the primary point of contact for clients, providing strategic guidance, campaign optimization, and performance reporting. This role requires a strong understanding of programmatic advertising, excellent communication skills, and a proven ability to build and maintain strong client relationships.
This position offers a unique opportunity to work in a fast-paced, innovative environment at a company that is revolutionizing healthcare advertising. If you are passionate about client success and have a proven track record in the ad tech industry, we encourage you to apply.
A Day in the Life of a Senior Client Success Manager
Here’s a glimpse into a typical day for a Senior Client Success Manager at DeepIntent:
- Morning: Start your day by reviewing campaign performance reports and identifying any potential issues or opportunities for optimization. Communicate with clients to provide updates on campaign progress and address any questions or concerns.
- Mid-day: Participate in internal meetings with Platform Operations, Analytics, and Sales teams to discuss client strategies, campaign execution, and growth opportunities. Prepare and deliver presentations for client meetings and quarterly business reviews (QBRs).
- Afternoon: Work on proactive upselling and expansion opportunities by identifying new products, audiences, or inventory that can benefit your clients. Educate clients on DeepIntent’s DSP and self-service tools to increase adoption and long-term value.
- Evening: Stay current on industry trends and best practices in digital and programmatic advertising. Prepare reports and analyses for upcoming client meetings. Respond to client emails and phone calls.
Why New York, New York?
New York City is a global hub for advertising, media, and technology. It offers a vibrant and diverse cultural scene, world-class restaurants, and endless opportunities for professional growth. Working in New York City provides access to a large network of industry professionals and a dynamic business environment.
DeepIntent's New York office is located in the heart of Manhattan, providing easy access to public transportation and a variety of amenities. The office is a collaborative and supportive environment where employees are encouraged to learn and grow.
Career Path at DeepIntent
DeepIntent is committed to providing opportunities for career growth and development. As a Senior Client Success Manager, you can advance your career in several directions:
- Principal Client Success Manager: Lead a team of Client Success Managers and oversee a larger portfolio of client accounts.
- Director of Client Success: Manage the Client Success team and develop strategies to improve client satisfaction and retention.
- VP of Client Success: Oversee all client success activities and contribute to the overall company strategy.
DeepIntent also offers opportunities to move into other departments, such as Sales, Marketing, or Product Development.
Salary & Benefits
The estimated salary range for this position is $120,000 to $160,000 per year. The actual salary will be based on experience, qualifications, and other factors.
DeepIntent offers a comprehensive benefits package that includes:
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance plans
- Generous paid time off (PTO) and holiday schedule
- 401(k) retirement plan with company match
- Stock options or equity grants
- Professional development opportunities and training programs
- Employee assistance program (EAP)
- Flexible spending accounts (FSA) for healthcare and dependent care
- Life insurance and disability coverage
- Company-sponsored events and team-building activities
- Commuter benefits and transportation assistance
- Wellness programs and resources
Culture Code
DeepIntent is committed to creating a positive and inclusive work environment. Our culture code is based on the following principles:
- Collaboration: We work together to achieve our goals.
- Innovation: We are always looking for new and better ways to do things.
- Customer Focus: We are committed to providing exceptional service to our clients.
- Integrity: We operate with honesty and transparency.
- Growth: We are dedicated to personal and professional development.
How to Apply
To apply for this position, please submit your resume and cover letter through our online application portal. Be sure to highlight your experience in client success, programmatic advertising, and the ad tech industry.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
FAQ
- What is DeepIntent? DeepIntent is a healthcare advertising technology company that uses data and analytics to improve patient outcomes.
- What does a Client Success Manager do? A Client Success Manager is responsible for managing and growing client relationships, driving revenue retention, and ensuring long-term client success.
- What skills are required for this position? The key skills include client relationship management, programmatic advertising, data analysis, communication, and problem-solving.
- What is the salary range for this position? The estimated salary range is $120,000 to $160,000 per year.
- What benefits does DeepIntent offer? DeepIntent offers a comprehensive benefits package, including health insurance, PTO, 401(k), and stock options.
- What is the company culture like? DeepIntent has a collaborative, innovative, and customer-focused culture.
- Where is the New York office located? The New York office is located in Manhattan.
- What are the career growth opportunities at DeepIntent? DeepIntent offers opportunities to advance into leadership roles within the Client Success team or to move into other departments.
- How do I apply for this position? Submit your resume and cover letter through our online application portal.
- Is DeepIntent an equal opportunity employer? Yes, DeepIntent is an equal opportunity employer and values diversity at our company.
Locations
- New York, New York, United States
Salary
120,000 - 160,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Client Relationship Managementintermediate
- Programmatic Advertisingintermediate
- Digital Media Strategyintermediate
- Data Analysisintermediate
- Campaign Optimizationintermediate
- Reporting and Analyticsintermediate
- Upsellingintermediate
- Account Managementintermediate
- DSP Managementintermediate
- Strategic Planningintermediate
- Performance Marketingintermediate
- Cross-functional Collaborationintermediate
- Client Communicationintermediate
- Problem Solvingintermediate
- Ad Techintermediate
- Healthcare Advertisingintermediate
- Real-world Clinical Data Analysisintermediate
Required Qualifications
- 5+ years of experience in Client Success, Account Management, or related roles within ad tech, digital media, or programmatic advertising. (experience)
- Strong understanding of the adtech ecosystem, including DSPs, SSPs, ad serving, measurement, and brand safety. (experience)
- Proven ability to independently manage and grow senior client relationships. (experience)
- Strategic mindset with the capability to translate data into actionable insights and recommendations, with experience leading client meetings and QBRs. (experience)
- Excellent written and verbal communication skills, with experience presenting to clients and internal stakeholders. (experience)
- Highly organized, detail-oriented, and comfortable managing multiple accounts and priorities simultaneously. (experience)
- Experience working across both managed service and self-service models is preferred. (experience)
- Desire to thrive in a rapidly growing and constantly evolving environment. (experience)
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). (experience)
- Experience in the healthcare advertising space is a plus. (experience)
- Bachelor's degree in Marketing, Advertising, Business, or a related field. (experience)
Responsibilities
- Own and manage end-to-end client accounts, both managed service and self-service.
- Serve as the primary point of contact for clients, handling day-to-day communication, optimizations, reporting, and recommendations.
- Develop strong, trusted client relationships based on a deep understanding of client goals, brand strategies, and performance metrics.
- Manage campaign performance, including pacing, optimization strategy, and delivery against client KPIs.
- Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews (QBRs).
- Identify and proactively drive upsell and growth opportunities across products, audiences, inventory, and measurement solutions.
- Partner closely with Platform Operations, Analytics, Integrations, and Sales teams to ensure seamless execution and data accuracy.
- Educate and enable clients on DeepIntent’s DSP and self-service tools to increase adoption and long-term value.
- Regularly assess account health, identifying risks early and taking proactive measures to support retention and renewals.
- Stay current on digital and programmatic advertising best practices and apply industry knowledge to elevate client strategy.
- Contribute to the development of best practices and standard operating procedures for the Client Success team.
- Collaborate with internal teams to resolve client issues and ensure client satisfaction.
- Forecast revenue and track key performance indicators (KPIs) for assigned accounts.
Benefits
- general: Competitive salary and performance-based bonuses.
- general: Comprehensive health, dental, and vision insurance plans.
- general: Generous paid time off (PTO) and holiday schedule.
- general: 401(k) retirement plan with company match.
- general: Stock options or equity grants.
- general: Professional development opportunities and training programs.
- general: Employee assistance program (EAP).
- general: Flexible spending accounts (FSA) for healthcare and dependent care.
- general: Life insurance and disability coverage.
- general: Company-sponsored events and team-building activities.
- general: Commuter benefits and transportation assistance.
- general: Wellness programs and resources.
- general: Paid parental leave.
- general: Opportunity to work with cutting-edge technology in a rapidly growing industry.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Client Success Manager Careers at DeepIntent - New York, New York | Apply Now! @ DeepIntent.
Related Books and Jobs
Senior Client Success Manager Careers at DeepIntent - New York, New York | Apply Now!
DeepIntent
Senior Client Success Manager Careers at DeepIntent - New York, New York | Apply Now!
Job Description
Senior Client Success Manager - DeepIntent, New York, NY
Role Overview
DeepIntent is seeking a highly motivated and experienced Senior Client Success Manager to join our dynamic Client Success team in New York City. As a Senior Client Success Manager, you will be responsible for managing and growing a portfolio of client relationships, driving revenue retention, and ensuring long-term client success. You will serve as the primary point of contact for clients, providing strategic guidance, campaign optimization, and performance reporting. This role requires a strong understanding of programmatic advertising, excellent communication skills, and a proven ability to build and maintain strong client relationships.
This position offers a unique opportunity to work in a fast-paced, innovative environment at a company that is revolutionizing healthcare advertising. If you are passionate about client success and have a proven track record in the ad tech industry, we encourage you to apply.
A Day in the Life of a Senior Client Success Manager
Here’s a glimpse into a typical day for a Senior Client Success Manager at DeepIntent:
- Morning: Start your day by reviewing campaign performance reports and identifying any potential issues or opportunities for optimization. Communicate with clients to provide updates on campaign progress and address any questions or concerns.
- Mid-day: Participate in internal meetings with Platform Operations, Analytics, and Sales teams to discuss client strategies, campaign execution, and growth opportunities. Prepare and deliver presentations for client meetings and quarterly business reviews (QBRs).
- Afternoon: Work on proactive upselling and expansion opportunities by identifying new products, audiences, or inventory that can benefit your clients. Educate clients on DeepIntent’s DSP and self-service tools to increase adoption and long-term value.
- Evening: Stay current on industry trends and best practices in digital and programmatic advertising. Prepare reports and analyses for upcoming client meetings. Respond to client emails and phone calls.
Why New York, New York?
New York City is a global hub for advertising, media, and technology. It offers a vibrant and diverse cultural scene, world-class restaurants, and endless opportunities for professional growth. Working in New York City provides access to a large network of industry professionals and a dynamic business environment.
DeepIntent's New York office is located in the heart of Manhattan, providing easy access to public transportation and a variety of amenities. The office is a collaborative and supportive environment where employees are encouraged to learn and grow.
Career Path at DeepIntent
DeepIntent is committed to providing opportunities for career growth and development. As a Senior Client Success Manager, you can advance your career in several directions:
- Principal Client Success Manager: Lead a team of Client Success Managers and oversee a larger portfolio of client accounts.
- Director of Client Success: Manage the Client Success team and develop strategies to improve client satisfaction and retention.
- VP of Client Success: Oversee all client success activities and contribute to the overall company strategy.
DeepIntent also offers opportunities to move into other departments, such as Sales, Marketing, or Product Development.
Salary & Benefits
The estimated salary range for this position is $120,000 to $160,000 per year. The actual salary will be based on experience, qualifications, and other factors.
DeepIntent offers a comprehensive benefits package that includes:
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance plans
- Generous paid time off (PTO) and holiday schedule
- 401(k) retirement plan with company match
- Stock options or equity grants
- Professional development opportunities and training programs
- Employee assistance program (EAP)
- Flexible spending accounts (FSA) for healthcare and dependent care
- Life insurance and disability coverage
- Company-sponsored events and team-building activities
- Commuter benefits and transportation assistance
- Wellness programs and resources
Culture Code
DeepIntent is committed to creating a positive and inclusive work environment. Our culture code is based on the following principles:
- Collaboration: We work together to achieve our goals.
- Innovation: We are always looking for new and better ways to do things.
- Customer Focus: We are committed to providing exceptional service to our clients.
- Integrity: We operate with honesty and transparency.
- Growth: We are dedicated to personal and professional development.
How to Apply
To apply for this position, please submit your resume and cover letter through our online application portal. Be sure to highlight your experience in client success, programmatic advertising, and the ad tech industry.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
FAQ
- What is DeepIntent? DeepIntent is a healthcare advertising technology company that uses data and analytics to improve patient outcomes.
- What does a Client Success Manager do? A Client Success Manager is responsible for managing and growing client relationships, driving revenue retention, and ensuring long-term client success.
- What skills are required for this position? The key skills include client relationship management, programmatic advertising, data analysis, communication, and problem-solving.
- What is the salary range for this position? The estimated salary range is $120,000 to $160,000 per year.
- What benefits does DeepIntent offer? DeepIntent offers a comprehensive benefits package, including health insurance, PTO, 401(k), and stock options.
- What is the company culture like? DeepIntent has a collaborative, innovative, and customer-focused culture.
- Where is the New York office located? The New York office is located in Manhattan.
- What are the career growth opportunities at DeepIntent? DeepIntent offers opportunities to advance into leadership roles within the Client Success team or to move into other departments.
- How do I apply for this position? Submit your resume and cover letter through our online application portal.
- Is DeepIntent an equal opportunity employer? Yes, DeepIntent is an equal opportunity employer and values diversity at our company.
Locations
- New York, New York, United States
Salary
120,000 - 160,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Client Relationship Managementintermediate
- Programmatic Advertisingintermediate
- Digital Media Strategyintermediate
- Data Analysisintermediate
- Campaign Optimizationintermediate
- Reporting and Analyticsintermediate
- Upsellingintermediate
- Account Managementintermediate
- DSP Managementintermediate
- Strategic Planningintermediate
- Performance Marketingintermediate
- Cross-functional Collaborationintermediate
- Client Communicationintermediate
- Problem Solvingintermediate
- Ad Techintermediate
- Healthcare Advertisingintermediate
- Real-world Clinical Data Analysisintermediate
Required Qualifications
- 5+ years of experience in Client Success, Account Management, or related roles within ad tech, digital media, or programmatic advertising. (experience)
- Strong understanding of the adtech ecosystem, including DSPs, SSPs, ad serving, measurement, and brand safety. (experience)
- Proven ability to independently manage and grow senior client relationships. (experience)
- Strategic mindset with the capability to translate data into actionable insights and recommendations, with experience leading client meetings and QBRs. (experience)
- Excellent written and verbal communication skills, with experience presenting to clients and internal stakeholders. (experience)
- Highly organized, detail-oriented, and comfortable managing multiple accounts and priorities simultaneously. (experience)
- Experience working across both managed service and self-service models is preferred. (experience)
- Desire to thrive in a rapidly growing and constantly evolving environment. (experience)
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). (experience)
- Experience in the healthcare advertising space is a plus. (experience)
- Bachelor's degree in Marketing, Advertising, Business, or a related field. (experience)
Responsibilities
- Own and manage end-to-end client accounts, both managed service and self-service.
- Serve as the primary point of contact for clients, handling day-to-day communication, optimizations, reporting, and recommendations.
- Develop strong, trusted client relationships based on a deep understanding of client goals, brand strategies, and performance metrics.
- Manage campaign performance, including pacing, optimization strategy, and delivery against client KPIs.
- Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews (QBRs).
- Identify and proactively drive upsell and growth opportunities across products, audiences, inventory, and measurement solutions.
- Partner closely with Platform Operations, Analytics, Integrations, and Sales teams to ensure seamless execution and data accuracy.
- Educate and enable clients on DeepIntent’s DSP and self-service tools to increase adoption and long-term value.
- Regularly assess account health, identifying risks early and taking proactive measures to support retention and renewals.
- Stay current on digital and programmatic advertising best practices and apply industry knowledge to elevate client strategy.
- Contribute to the development of best practices and standard operating procedures for the Client Success team.
- Collaborate with internal teams to resolve client issues and ensure client satisfaction.
- Forecast revenue and track key performance indicators (KPIs) for assigned accounts.
Benefits
- general: Competitive salary and performance-based bonuses.
- general: Comprehensive health, dental, and vision insurance plans.
- general: Generous paid time off (PTO) and holiday schedule.
- general: 401(k) retirement plan with company match.
- general: Stock options or equity grants.
- general: Professional development opportunities and training programs.
- general: Employee assistance program (EAP).
- general: Flexible spending accounts (FSA) for healthcare and dependent care.
- general: Life insurance and disability coverage.
- general: Company-sponsored events and team-building activities.
- general: Commuter benefits and transportation assistance.
- general: Wellness programs and resources.
- general: Paid parental leave.
- general: Opportunity to work with cutting-edge technology in a rapidly growing industry.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Client Success Manager Careers at DeepIntent - New York, New York | Apply Now! @ DeepIntent.
Related Books and Jobs