Account Manager, Wales - Deliveroo

About Deliveroo

Deliveroo is on a mission to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world.

Role Overview: Account Manager, Wales

As an Account Manager for Wales at Deliveroo, you will be a critical member of our rapidly growing team, responsible for managing and growing relationships with our top restaurant partners across the region. This role is perfect for a commercially-minded and outgoing individual who thrives on building and maintaining strong relationships. You will be the face of Deliveroo in Wales, working closely with restaurants to help them maximize their online sales and achieve their growth potential.

This role requires a valid driving license and a car due to the extensive travel required within Wales to meet with restaurant partners. It's not a typical office job; being comfortable and enjoying being on the road is essential.

A Day in the Life of an Account Manager

Your day as an Account Manager at Deliveroo will be varied and dynamic, involving a mix of office-based tasks and field visits. Here's a glimpse of what you can expect:

• Restaurant Visits: Spend a significant portion of your day visiting restaurant partners across Wales. Build rapport, understand their needs, and identify opportunities for growth.
• Data Analysis: Analyze restaurant performance data to identify trends, opportunities, and areas for improvement. Use this data to develop strategies to help restaurants increase their order volume and revenue.
• Relationship Building: Maintain and strengthen relationships with key contacts at each restaurant. Act as their primary point of contact within Deliveroo, providing support and guidance as needed.
• Negotiation: Negotiate contracts and partnership terms with restaurants, ensuring mutually beneficial agreements that drive growth for both parties.
• Collaboration: Work closely with internal teams, including restaurant operations, rider operations, and marketing, to ensure a seamless experience for both restaurants and customers.
• Problem Solving: Address and resolve any issues or concerns raised by restaurant partners in a timely and effective manner.
• Strategic Planning: Develop and implement strategic plans to drive restaurant growth and expansion within the Wales region.
• Market Research: Stay up-to-date on the latest trends and developments in the restaurant industry and the local market.

Why Bristol, Wales?

Bristol is a vibrant and thriving city with a strong culinary scene. It serves as an excellent base for managing the Wales region due to its central location and easy access to other parts of the country. The region of Wales represents a significant growth opportunity for Deliveroo, with a diverse range of restaurants and a growing customer base. By focusing on Wales, you will be at the forefront of Deliveroo's expansion efforts and have the opportunity to make a real impact on the local economy.

Career Path

Deliveroo is committed to providing its employees with opportunities for growth and development. As an Account Manager, you can progress your career in several directions, including:

• Senior Account Manager: Take on more responsibility for managing key accounts and mentoring junior team members.
• Key Account Manager: Focus on managing Deliveroo's largest and most strategic restaurant partners.
• Regional Manager: Oversee a team of Account Managers and be responsible for driving performance across a larger geographic area.
• Specialist Roles: Move into specialist roles within the commercial team, such as business development, partnerships, or strategy.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package, commensurate with experience. The specific salary will be discussed during the interview process. In addition to salary, you can expect to receive:

• Performance-based bonuses
• Company car or car allowance (depending on role)
• Generous holiday allowance
• Pension scheme
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee Assistance Program (EAP)
• Cycle to work scheme
• Subsidized gym membership
• Deliveroo credit
• Learning and development opportunities

Deliveroo Culture

At Deliveroo, we are passionate about food and technology. We are a diverse and inclusive team of individuals who are committed to making a positive impact on the world. We value collaboration, innovation, and a strong work ethic. We are looking for individuals who are excited to join us on our mission to transform the way you shop and eat.

How to Apply

If you are a highly motivated and commercially-minded individual with a passion for the restaurant industry, we encourage you to apply for the Account Manager position. Please submit your resume and cover letter through the Deliveroo careers website. Be sure to highlight your relevant experience and skills, as well as your enthusiasm for Deliveroo's mission.

Frequently Asked Questions (FAQ)

1. What is the typical career path for an Account Manager at Deliveroo?
2. What are the key performance indicators (KPIs) for this role?
3. What training and support will I receive as an Account Manager?
4. What is the company culture like at Deliveroo?
5. What are the opportunities for professional development and growth?
6. What is the work-life balance like in this role?
7. What is the team structure and who will I be reporting to?
8. What are the biggest challenges I might face in this role?
9. What opportunities does Deliveroo offer to learn new skills?
10. Does Deliveroo offer relocation assistance?