Account Manager - Catania, Italy

About Deliveroo

Deliveroo is transforming the way people eat and shop, bringing the neighborhood to their door. By connecting consumers, restaurants, shops, and riders, we provide convenient and enjoyable access to food and products. We are a technology-driven company at the forefront of the rapidly expanding food and shopping industry, offering a dynamic and impactful environment for our employees.

About the Role

As an Account Manager in Catania, you will be a key player in our Italian market, overseeing restaurant business brand relationships. You will serve as a consultant to our top brands, using data-driven insights and industry knowledge to drive their growth. This role requires a passionate, dynamic team player with excellent relationship-building skills. Reporting to the Regional Manager, you will manage a portfolio of restaurant brands, analyze performance, negotiate contracts, and plan strategies to improve financial performance and customer value proposition.

A Day in the Life of an Account Manager

Your day will be filled with a variety of responsibilities focused on managing and growing your portfolio of restaurant partners. Here’s a glimpse into what a typical day might look like:

• Morning: Start by reviewing performance data for your key restaurant partners. Analyze their sales, order volumes, and customer feedback to identify trends and areas for improvement. Prepare for upcoming meetings by compiling relevant data and developing recommendations.
• Mid-day: Conduct meetings with restaurant partners to discuss performance, share insights, and identify growth opportunities. Negotiate contract terms and conditions to align with company goals and partner needs. Collaborate with internal teams to address any operational issues or marketing initiatives.
• Afternoon: Focus on strategic planning for your portfolio of restaurant brands. Develop and implement strategies to increase performance, improve financial metrics, and enhance customer loyalty. Monitor market trends and competitor activities to identify new opportunities.
• Evening: Wrap up the day by reviewing progress on key projects and initiatives. Prepare reports on portfolio performance and identify any potential risks or challenges. Communicate with your team and manager to share updates and coordinate activities.

Why Catania?

Catania is a vibrant and growing city with a thriving food scene, making it an ideal location for Deliveroo to expand its presence. As an Account Manager in Catania, you will have the opportunity to work with a diverse range of restaurants and contribute to the growth of the local economy. The city offers a unique blend of culture, history, and cuisine, providing a rich and rewarding environment for both work and leisure.

Career Path

At Deliveroo, we are committed to providing opportunities for career growth and development. As an Account Manager, you can advance your career by taking on increasing responsibilities and expanding your portfolio of clients. You may also have the opportunity to move into leadership roles, such as Senior Account Manager or Regional Manager. We provide ongoing training and development programs to help you enhance your skills and advance your career.

Salary & Benefits

We offer a competitive salary and benefits package that is designed to attract and retain top talent. The salary range for the Account Manager position in Catania is between €30,000 and €50,000 per year, depending on experience and qualifications. In addition to salary, we offer a comprehensive benefits package that includes healthcare, well-being programs, parental leave, pension plans, and generous annual leave allowances. We also provide time off to support a charitable cause of your choice.

Deliveroo Culture

At Deliveroo, we foster a culture of innovation, collaboration, and customer focus. We are passionate about transforming the way people eat and shop, and we are committed to providing a seamless and enjoyable experience for our customers. We value autonomy and ownership, and we encourage our employees to take initiative and contribute their ideas. We are a diverse and inclusive workplace where everyone is welcome and respected.

How to Apply

If you are a motivated and experienced Account Manager with a passion for the food industry, we encourage you to apply for this exciting opportunity. To apply, please submit your resume and cover letter through our online application portal. We are reviewing applications on a rolling basis, so we encourage you to apply as soon as possible.

FAQ

1. What are the key responsibilities of an Account Manager at Deliveroo?
   The Account Manager is responsible for managing a portfolio of restaurant brands, analyzing performance, negotiating contracts, and planning strategies to improve financial performance and customer value proposition.
2. What qualifications are required for this role?
   We require at least 3 years of experience in account management or sales, P&L knowledge, negotiation skills, and experience in building long-term relationships.
3. Is experience in the Horeca/restaurants/food Market required?
   Experience in the Horeca/restaurants/food Market is a plus but not required.
4. Is fluency in English required?
   Fluency in English is a plus but not required.
5. What is the salary range for this position?
   The salary range for the Account Manager position in Catania is between €30,000 and €50,000 per year.
6. What benefits does Deliveroo offer?
   Deliveroo offers a comprehensive benefits package that includes healthcare, well-being programs, parental leave, pension plans, and generous annual leave allowances.
7. What is the work environment like at Deliveroo?
   Deliveroo fosters a culture of innovation, collaboration, and customer focus. We value autonomy and ownership, and we encourage our employees to take initiative and contribute their ideas.
8. What opportunities are there for career growth at Deliveroo?
   At Deliveroo, we are committed to providing opportunities for career growth and development. You may have the opportunity to move into leadership roles or expand your portfolio of clients.
9. How does Deliveroo support diversity and inclusion?
   Deliveroo is committed to diversity, equity, and inclusion in all aspects of our hiring process. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be.
10. How can I apply for this position?
    To apply, please submit your resume and cover letter through our online application portal.