Account Manager, Manchester - Deliveroo Careers

Role Overview

Are you a commercially savvy, outgoing individual with a passion for the restaurant industry? Do you thrive on building relationships and driving performance through data analysis? If so, Deliveroo is looking for an enthusiastic Account Manager to join our team in Manchester. This is an exciting opportunity to become a vital member of a rapidly expanding tech company, working with the North West's most esteemed local restaurants. You will play a critical role in cultivating existing relationships and helping these restaurants increase their online sales through the Deliveroo platform.

As an Account Manager, you will be responsible for managing a portfolio of restaurant accounts, ensuring their success and growth on Deliveroo. This involves maintaining strong communication, conducting regular business reviews, and providing data-driven insights to help restaurants optimize their performance. You will also negotiate contracts, liaise with operations and marketing teams, and identify opportunities for innovation and improvement.

A Day in the Life of an Account Manager at Deliveroo

Each day as an Account Manager at Deliveroo presents unique challenges and opportunities. Here’s a glimpse into what a typical day might look like:

• Morning: Start the day by reviewing performance data for your restaurant portfolio. Identify any restaurants that may be experiencing issues or have opportunities for growth. Respond to emails and messages from restaurant partners.
• Mid-day: Travel to meet with restaurant partners in Manchester and surrounding areas. Conduct business reviews, discuss performance, and identify areas for improvement. Negotiate contracts and terms of partnership.
• Afternoon: Liaise with Deliveroo's restaurant and rider operations teams to address any operational issues or inefficiencies. Collaborate with marketing teams to develop and implement strategies to accelerate restaurant order growth.
• Late Afternoon: Work on analyzing data and preparing presentations for upcoming meetings with restaurant partners. Research the local restaurant industry and identify new trends and opportunities.
• Evening: Attend industry events or network with restaurant owners and managers to build relationships and promote Deliveroo.

Why Manchester?

Manchester is a vibrant and dynamic city with a thriving restaurant scene. It's a hub for innovation and culture, making it an ideal location for Deliveroo to grow and expand its operations. As an Account Manager in Manchester, you'll have the opportunity to work with a diverse range of restaurants, from established local favorites to up-and-coming culinary hotspots. The city's strong economy and growing population make it a prime market for Deliveroo's services.

Deliveroo is committed to investing in the Manchester market and is actively seeking talented individuals to join our team. By working in Manchester, you'll be at the forefront of Deliveroo's expansion efforts and have the chance to make a significant impact on the local restaurant industry.

Career Path

Deliveroo offers a clear career path for ambitious Account Managers. With experience and proven success, you can advance to roles such as Senior Account Manager, Key Account Manager, or Team Lead. These positions offer increased responsibility, higher earning potential, and the opportunity to mentor and develop other team members. Deliveroo is committed to promoting from within and provides ample opportunities for professional growth and development.

Furthermore, your experience in Account Management can translate into other departments such as Sales, Operations, or even Marketing - offering tremendous growth possibilities within Deliveroo.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package to its employees. The salary for the Account Manager role in Manchester typically ranges from £35,000 to £50,000 per year, depending on experience and qualifications. In addition to salary, Deliveroo offers a performance-based bonus, comprehensive health insurance, paid time off, a pension plan, and employee discounts on Deliveroo orders. The company also provides professional development opportunities and a supportive work environment.

Deliveroo Culture

Deliveroo has cultivated a culture of innovation, collaboration, and customer focus. The company values its employees and provides a supportive and inclusive work environment. Deliveroo encourages its employees to be creative, take risks, and challenge the status quo. The company also promotes a healthy work-life balance and offers flexible working arrangements to its employees. Be prepared for a fast-paced and dynamic atmosphere where your contributions are valued.

How to Apply

To apply for the Account Manager role in Manchester, visit the Deliveroo careers website and submit your resume and cover letter. Be sure to highlight your relevant experience, skills, and qualifications. The hiring process typically involves an initial screening, followed by one or more interviews with the hiring manager and other team members. If you are a strong candidate, you may be asked to complete a case study or presentation to demonstrate your skills and knowledge.

FAQ

1. What are the key responsibilities of an Account Manager at Deliveroo? Maintaining relationships, driving performance, negotiating contracts, liaising with operations and marketing, and innovating to increase growth.
2. What qualifications are required for this role? 2+ years in account/relationship management, strong commercial acumen, and excellent communication skills.
3. Is a driving license required for this role? A valid driving license and a car are preferred, as the role involves traveling to different areas around Manchester.
4. What is the salary range for this position? The typical salary range is £35,000 to £50,000 per year, depending on experience.
5. What benefits does Deliveroo offer to its employees? Comprehensive health insurance, paid time off, a pension plan, employee discounts, and professional development opportunities.
6. What is the career path for an Account Manager at Deliveroo? You can advance to roles such as Senior Account Manager, Key Account Manager, or Team Lead.
7. What is the company culture like at Deliveroo? Innovative, collaborative, customer-focused, and supportive.
8. How can I apply for this role? Visit the Deliveroo careers website and submit your resume and cover letter.
9. What is the interview process like? Initial screening, followed by one or more interviews and potentially a case study or presentation.
10. Does Deliveroo support work-life balance? Yes, Deliveroo aims to offer flexible work arrangements where possible.