Account Manager - Napoli: Deliveroo Careers

Role Overview

As an Account Manager at Deliveroo in Napoli, you will be at the forefront of managing and nurturing relationships with our key restaurant partners. This role is crucial for driving growth, ensuring partner satisfaction, and optimizing performance on the Deliveroo platform. You will be responsible for a portfolio of restaurant brands, acting as their primary point of contact and consultant, leveraging data-driven insights to help them succeed. Your work will directly impact the quality of our supply, financial performance, and the overall consumer value proposition.

Day in the Life

A typical day for an Account Manager at Deliveroo in Napoli might involve:

• Analyzing performance data for your portfolio of restaurant partners to identify trends and opportunities for improvement.
• Conducting business reviews with restaurant partners to discuss performance, gather feedback, and develop strategic plans.
• Negotiating contract terms and conditions to align with company goals and optimize partner performance.
• Collaborating with internal teams, such as marketing and operations, to develop and implement initiatives that support restaurant partners.
• Responding to inquiries and resolving issues from restaurant partners in a timely and effective manner.
• Staying up-to-date on industry trends and competitor activities to provide valuable insights to restaurant partners.
• Preparing reports on account performance for management review.
• Attending industry events and conferences to network and build relationships with potential and existing partners.
• Onboarding new restaurant partners and providing training on the Deliveroo platform.
• Developing and executing account management plans to achieve revenue and growth targets.

Why Napoli?

Napoli is a vibrant and dynamic city with a rich culinary history, making it a strategic location for Deliveroo. The city's diverse food scene offers a wide range of opportunities for restaurant partnerships. Being based in Napoli allows you to immerse yourself in the local culture, build strong relationships with restaurant partners, and contribute to the growth of Deliveroo in this important market. The city's strategic importance within the Italian market also provides significant career advancement opportunities within Deliveroo.

Career Path

The Account Manager role at Deliveroo provides a solid foundation for career growth within the company. Successful Account Managers can advance to roles such as Senior Account Manager, Key Account Manager, or even leadership positions within the Account Management or Sales teams. Deliveroo is committed to providing opportunities for professional development and advancement, and we encourage our employees to take on new challenges and expand their skill sets.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package to its employees. The specific salary for the Account Manager role in Napoli will depend on experience and qualifications. In addition to salary, Deliveroo offers a comprehensive benefits package that may include health insurance, paid time off, parental leave, pension plan, employee discounts, and opportunities for professional development. Specific benefits may vary by location, so please ask your recruiter for more information.

Deliveroo Culture

At Deliveroo, we foster a culture of innovation, collaboration, and customer focus. We are a fast-paced, data-driven company that is constantly evolving to meet the changing needs of our customers and partners. We value autonomy and ownership, and we encourage our employees to take initiative and come up with new ideas. We are also committed to diversity and inclusion, and we believe that a great workplace is one that represents the world we live in.

How to Apply

If you are interested in the Account Manager role at Deliveroo in Napoli, please submit your application through our online career portal. Be sure to highlight your relevant experience, skills, and qualifications in your resume and cover letter. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of an Account Manager at Deliveroo?
   The key responsibilities include managing a portfolio of restaurant brands, monitoring performance, negotiating contracts, and developing strategic plans.
2. What qualifications are required for this role?
   The qualifications include at least 2 years of experience in account management or sales, P&L knowledge, negotiation skills, and experience building long-term relationships.
3. Is experience in the Horeca/restaurants/food market required?
   Experience in the Horeca/restaurants/food market is a plus but not required.
4. Is fluency in English required?
   Fluency in English is a plus.
5. What benefits does Deliveroo offer?
   Deliveroo offers a competitive salary and benefits package, including health insurance, paid time off, parental leave, and a pension plan.
6. What is the work environment like at Deliveroo?
   Deliveroo fosters a culture of innovation, collaboration, and customer focus.
7. What career growth opportunities are available at Deliveroo?
   Successful Account Managers can advance to roles such as Senior Account Manager or leadership positions within the Account Management or Sales teams.
8. How do I apply for this role?
   You can submit your application through our online career portal.
9. What is the interview process like?
   The interview process typically involves a phone screening, followed by in-person or video interviews with the hiring manager and other team members.
10. What is Deliveroo's commitment to diversity and inclusion?
    Deliveroo is committed to diversity and inclusion, and we believe that a great workplace is one that represents the world we live in.