Account Manager, Nottingham - Deliveroo Careers

Role Overview

Are you a commercially savvy and ambitious individual with a passion for the restaurant industry? Do you thrive in a fast-paced, dynamic environment and enjoy building strong relationships? If so, Deliveroo is looking for an Account Manager to join our team in Nottingham! As an Account Manager, you will be responsible for managing and growing relationships with Nottingham's top restaurant partners, helping them to increase their online sales and achieve their business goals through the Deliveroo platform.

This is a fantastic opportunity to join a rapidly growing tech company and become a critical member of our regional UK and Ireland team. You will have the chance to work with some of the best restaurants in Nottingham, develop your commercial skills, and make a real impact on the local restaurant industry.

A Day in the Life of an Account Manager at Deliveroo

No two days are the same for an Account Manager at Deliveroo, but here's a glimpse into what you can expect:

• Morning: Start your day by reviewing your accounts and identifying any urgent issues or opportunities. Check your email and respond to any partner inquiries. Prepare for your meetings with restaurant partners, reviewing their performance data and developing strategies to improve their sales.
• Afternoon: Visit your restaurant partners in Nottingham. Conduct business reviews, discuss performance, and identify areas for improvement. Negotiate contracts and terms of partnership. Build strong relationships with restaurant owners and managers.
• Late Afternoon: Collaborate with internal teams, such as restaurant and rider operations, to resolve any operational issues and improve efficiencies. Work with marketing teams to develop and implement marketing campaigns to drive restaurant order growth.
• Evening: Catch up on administrative tasks, such as updating CRM systems and preparing reports. Stay up-to-date on industry trends and competitor activities.

Why Nottingham?

Nottingham is a vibrant and growing city with a thriving restaurant scene. It's a fantastic place to live and work, with a great quality of life and a strong sense of community. As an Account Manager in Nottingham, you will have the opportunity to work with a diverse range of restaurants, from independent local eateries to well-known national chains. You will also be part of a supportive and collaborative team that is passionate about helping restaurants succeed.

Career Path

Deliveroo is committed to the growth and development of our employees. As an Account Manager, you will have the opportunity to advance your career within the commercial team. Potential career paths include Senior Account Manager, Key Account Manager, or Team Lead. We also encourage employees to explore opportunities in other departments, such as marketing, operations, or sales.

Salary & Benefits

The salary for this role is competitive and commensurate with experience. In addition to a competitive salary, Deliveroo offers a comprehensive benefits package, including:

• Performance-based bonuses
• Company car allowance (if applicable)
• Comprehensive health insurance
• Paid time off (vacation, sick leave)
• Pension plan
• Employee discounts on Deliveroo orders
• Professional development opportunities

Deliveroo Culture

At Deliveroo, we are passionate about food and technology. We are a diverse and inclusive company that values collaboration, innovation, and a customer-centric approach. We are looking for individuals who are excited to join our team and help us transform the way people eat.

How to Apply

If you are a commercially savvy and ambitious individual with a passion for the restaurant industry, we encourage you to apply for the Account Manager position in Nottingham. Please submit your resume and cover letter through our online application portal.

FAQ

1. What are the key responsibilities of an Account Manager?

   The key responsibilities include maintaining and growing relationships with restaurant partners, driving restaurant performance, negotiating contracts, and collaborating with internal teams.

2. What qualifications are required for this role?

   We require 2+ years of experience in account/relationship management, strong commercial acumen, excellent communication skills, and a results-oriented mindset.

3. Is a driving license required?

   A valid driving license and access to a car are preferred, as the role involves traveling to different areas around Nottingham.

4. What is the company culture like at Deliveroo?

   Deliveroo is a dynamic, fast-paced, and innovative company that values collaboration, customer focus, and a passion for food and technology.

5. What are the opportunities for career progression?

   Deliveroo is committed to employee growth and offers various career progression opportunities within the commercial team and other departments.

6. What kind of training and support is provided?

   We provide comprehensive training and support to ensure our Account Managers are equipped with the knowledge and skills to succeed in their roles.

7. Are there any benefits to working at Deliveroo?

   Yes, we offer a comprehensive benefits package including competitive salary, performance-based bonuses, health insurance, paid time off, and employee discounts.

8. What is the application process?

   The application process involves submitting your resume and cover letter through our online application portal. Shortlisted candidates will be contacted for an interview.

9. What skills are most important for success in this role?

   Effective communication, relationship-building, commercial acumen, data analysis, and negotiation skills are crucial for success in this role.

10. What are the working hours?

    The working hours typically align with standard business hours, but may require flexibility to accommodate partner needs and travel requirements.