Account Manager - Pisa, Italy

About Deliveroo

Deliveroo is on a mission to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Role Overview

As an Account Manager in Pisa, you will play a crucial role in managing and growing our relationships with restaurant partners. You will be responsible for a portfolio of restaurant brands, working to build lasting relationships, analyse performance, and identify opportunities for growth. You will act as a consultant to our partners, using data-driven insights and industry knowledge to help them succeed on the Deliveroo platform.

A Day in the Life

Your day as an Account Manager will be dynamic and varied. You might start by analysing the performance of your restaurant partners, identifying trends and opportunities for improvement. You'll then communicate these insights to your partners, working with them to develop strategies for growth. You'll also be involved in negotiating contract terms, planning portfolio strategy, and controlling the P&L for your assigned area. Collaboration with internal teams like marketing, operations, and product will be essential to provide the best service to our top brands.

Why Pisa?

Pisa is a vibrant city with a thriving culinary scene. Its historical significance and cultural charm make it an ideal location for Deliveroo to connect with local restaurants and customers. As an Account Manager in Pisa, you'll be at the heart of this dynamic market, contributing to the growth of Deliveroo and supporting the success of our restaurant partners.

Career Path

The Account Manager role at Deliveroo provides a strong foundation for career growth. You could advance to a Senior Account Manager role, taking on more responsibility and managing larger accounts. Alternatively, you could move into a leadership position, such as Regional Manager, overseeing a team of Account Managers. Deliveroo also offers opportunities to move into other areas of the business, such as marketing, operations, or product management.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package. The salary for this role will depend on your experience and qualifications. Benefits include healthcare, well-being programs, parental leave, pensions, generous annual leave, and time off for charitable causes. Specific details about the salary and benefits will be discussed during the interview process.

Deliveroo Culture

At Deliveroo, we foster a culture of innovation, collaboration, and ownership. We move fast, value autonomy, and are always looking for new ideas. We are committed to diversity, equity, and inclusion, and we believe that a great workplace is one that represents the world we live in.

How to Apply

To apply for the Account Manager position in Pisa, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What is the primary responsibility of an Account Manager at Deliveroo? The primary responsibility is to manage and grow relationships with restaurant partners, helping them succeed on the Deliveroo platform.
2. What skills are required for this role? Key skills include account management, sales, relationship building, performance analysis, negotiation, and communication.
3. What experience is required for this role? At least 3 years of experience in account management or sales is required.
4. Is experience in the Horeca/restaurants/food market necessary? Experience in the Horeca/restaurants/food market is a plus but not required.
5. Is fluency in English required? Fluency in English is a plus.
6. What is the career path for an Account Manager at Deliveroo? You could advance to a Senior Account Manager role, Regional Manager, or move into other areas of the business.
7. What benefits does Deliveroo offer? Benefits include healthcare, well-being programs, parental leave, pensions, generous annual leave, and time off for charitable causes.
8. What is the company culture like at Deliveroo? Deliveroo fosters a culture of innovation, collaboration, and ownership.
9. How does Deliveroo promote diversity and inclusion? Deliveroo is committed to diversity, equity, and inclusion in all aspects of our hiring process.
10. Where is this position located? This position is located in Pisa, Italy.