Account Manager - Restaurants at Deliveroo: Drive Growth in Dubai

Are you a seasoned account manager with a passion for the food and beverage industry? Do you thrive in a fast-paced environment and excel at building strong relationships with partners? If so, Deliveroo is looking for an Account Manager - Restaurants to join our dynamic team in Dubai!

Role Overview

As an Account Manager, you will be the primary point of contact for a portfolio of high-value restaurant partners, responsible for driving their growth and profitability on the Deliveroo platform. You'll act as a trusted advisor, providing strategic guidance and data-driven insights to help them optimize their performance. This role requires a blend of analytical skills, commercial acumen, and relationship-building expertise.

This role is critical to Deliveroo's success in Dubai, as you will be directly contributing to the growth of our restaurant network and the overall customer experience. You will work closely with internal teams, including marketing, operations, and sales, to ensure that our restaurant partners have the support they need to thrive.

A Day in the Life

Here's a glimpse into what your day might look like as an Account Manager at Deliveroo:

• Morning: Start your day by reviewing performance data for your portfolio of restaurants. Identify any trends or opportunities for improvement. Prepare for upcoming meetings with partners.
• Mid-day: Conduct a quarterly business review (QBR) with a key restaurant partner. Present data insights, discuss performance, and develop a strategic plan for the next quarter.
• Afternoon: Collaborate with the marketing team to develop a co-marketing campaign for a restaurant partner. Negotiate terms and ensure alignment on goals and objectives.
• Late Afternoon: Analyze the results of a recent promotional campaign. Identify key learnings and make recommendations for future campaigns.
• End of Day: Respond to partner inquiries and requests. Update internal systems with relevant information. Prepare for the next day's activities.

Why Dubai?

Dubai is a vibrant and dynamic city with a thriving food scene. As a key market for Deliveroo, Dubai offers exciting opportunities for growth and innovation. The city is a melting pot of cultures, offering a diverse culinary landscape and a unique business environment. Working in Dubai allows you to experience a truly global perspective and contribute to the success of Deliveroo in a rapidly growing market.

Career Path

At Deliveroo, we are committed to providing our employees with opportunities for growth and development. The Account Manager role is a stepping stone to various career paths within the company. You could advance to a Senior Account Manager role, taking on responsibility for a larger portfolio of partners and leading strategic initiatives. Alternatively, you could move into a team lead or management role, overseeing a team of Account Managers. Opportunities also exist in other departments, such as sales, marketing, and operations, depending on your interests and skills.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package, commensurate with experience and qualifications. In addition to base salary, you may be eligible for performance-based bonuses. Our benefits package includes healthcare, well-being programs, parental leave, pension plans, and generous annual leave allowance. We also offer time off to support a charitable cause of your choice.

Deliveroo Culture

At Deliveroo, we foster a culture of innovation, collaboration, and ownership. We are a team of passionate individuals who are committed to transforming the way people shop and eat. We value autonomy and empower our employees to take ownership of their work. We encourage new ideas and are always looking for ways to improve our processes and services. We believe in creating a diverse and inclusive workplace where everyone feels valued and respected.

How to Apply

If you are a motivated and results-oriented individual with a passion for the food and beverage industry, we encourage you to apply for the Account Manager - Restaurants position at Deliveroo. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you are interested in working at Deliveroo.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of an Account Manager? The key responsibilities include managing a portfolio of restaurant partners, developing and executing business strategies, maximizing partner sales and satisfaction, and leading quarterly business reviews.
2. What qualifications are required for this role? The qualifications include experience in account management, business development, or strategy, exceptional analytical and problem-solving skills, advanced proficiency in Excel, and excellent communication skills in Arabic and English.
3. What is the career path for an Account Manager at Deliveroo? The career path could lead to Senior Account Manager, Team Lead, or management roles within the company, or opportunities in other departments such as sales, marketing, and operations.
4. What benefits does Deliveroo offer? Deliveroo offers a competitive salary and benefits package, including healthcare, well-being programs, parental leave, pension plans, and generous annual leave allowance.
5. What is the culture like at Deliveroo? Deliveroo fosters a culture of innovation, collaboration, and ownership, valuing autonomy, new ideas, and a diverse and inclusive workplace.
6. What is Deliveroo's mission? Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops and riders.
7. What does Deliveroo value in its employees? We value proactive, data-led, and results-oriented mindsets, a passion for improving partner success, and the ability to thrive in fast-paced, cross-functional environments.
8. What kind of impact can I make at Deliveroo? You can make a significant impact by driving the growth of our restaurant partners, improving the customer experience, and contributing to the overall success of Deliveroo in a rapidly growing market.
9. What kind of training and support will I receive? You will receive comprehensive training and ongoing support from your manager and colleagues, as well as access to resources and tools to help you succeed in your role.
10. What is the work-life balance like at Deliveroo? Deliveroo is committed to providing a supportive work environment that allows employees to balance their professional and personal lives. We offer flexible work arrangements and encourage employees to take advantage of our benefits and well-being programs.