Employé(e) Polyvalent(e) at Deliveroo - St Ouen

Role Overview

Deliveroo is seeking a motivated and versatile individual to join our team as an Employé(e) Polyvalent(e) in St Ouen. In this role, you will be responsible for a wide range of tasks related to the Editions site, ensuring smooth operations and a positive customer experience. Your ability to handle multiple tasks, solve problems efficiently, and communicate effectively with various stakeholders will be crucial to your success.

A Day in the Life

As an Employé(e) Polyvalent(e), your day will be dynamic and varied. You might start by opening the site, ensuring all necessary checks are completed, and preparing for the day's operations. During peak hours, you will manage the dispatch area, coordinating with delivery drivers and partner restaurants to ensure timely and accurate order delivery. You'll also handle customer inquiries and complaints, resolving issues efficiently and escalating complex problems as needed. Throughout the day, you'll conduct food safety checks, maintain a clean and organized workspace, and collaborate with the Site Manager and Assistant Manager to optimize operations and maintain high service quality. Flexibility and adaptability are key, as you'll need to handle a variety of tasks and challenges throughout the day.

Why St Ouen?

St Ouen is a vibrant and growing suburb of Paris, offering a unique blend of urban and suburban living. It's a diverse community with a thriving food scene, making it an ideal location for Deliveroo to operate. Working in St Ouen provides an opportunity to connect with a diverse customer base and contribute to the local community. The area is well-connected to public transportation, making it easily accessible for both employees and customers.

Career Path

Deliveroo is committed to providing opportunities for professional growth and development. The Employé(e) Polyvalent(e) role can serve as a stepping stone to various career paths within the company. With experience and demonstrated skills, you may have opportunities to advance to roles such as Assistant Manager, Site Manager, or positions in other departments such as customer service, operations, or training. Deliveroo provides ongoing training and development programs to help employees enhance their skills and advance their careers.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package to its employees. The specific salary for the Employé(e) Polyvalent(e) role will depend on experience and qualifications. In addition to salary, Deliveroo offers a range of benefits, including:

• Employee discount on Deliveroo orders
• Health and wellness benefits
• Paid time off and holidays
• Employee assistance program
• Opportunities to participate in company events and activities

Deliveroo Culture

Deliveroo is a company that values diversity, inclusion, and equal opportunities. We are committed to creating a workplace where everyone feels welcome and respected. Our team is passionate about food and dedicated to providing excellent service to our customers. We encourage collaboration, innovation, and a positive work environment.

How to Apply

To apply for the Employé(e) Polyvalent(e) role in St Ouen, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you are interested in working for Deliveroo. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of an Employé(e) Polyvalent(e)?

   The key responsibilities include managing the dispatch area, handling customer complaints, communicating with partner restaurants, ensuring compliance with food safety standards, and collaborating with the Site Manager and Assistant Manager.

2. What qualifications are required for this role?

   We are looking for someone with at least 1 year of experience in the restaurant industry, excellent communication skills, and the ability to take initiative. Knowledge of HACCP and food safety regulations is also important. First aid, fire safety, and food safety training are preferred but can be provided if needed.

3. What is the work environment like at Deliveroo?

   Deliveroo is a fast-paced and dynamic company with a diverse and passionate team. We encourage collaboration, innovation, and a positive work environment.

4. What opportunities are there for career advancement at Deliveroo?

   Deliveroo is committed to providing opportunities for professional growth and development. The Employé(e) Polyvalent(e) role can serve as a stepping stone to various career paths within the company, such as Assistant Manager, Site Manager, or positions in other departments.

5. What benefits does Deliveroo offer?

   Deliveroo offers a competitive salary and benefits package, including employee discounts, health and wellness benefits, paid time off, and opportunities to participate in company events and activities.

6. Is Deliveroo an equal opportunities employer?

   Yes, Deliveroo is an equal opportunities employer and is committed to diversity, inclusion, and equal opportunities. We do not discriminate on the basis of gender, race, sexual orientation, religion, or personal preferences.

7. What is HACCP?

   HACCP stands for Hazard Analysis and Critical Control Points. It is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe.

8. What kind of training does Deliveroo provide?

   Deliveroo offers a number of training programs to its employees, including training on food safety, customer service, and operational processes.

9. Is there opportunities for employee with disabilities?

   Deliveroo fully supports all employees and is an equal opportunity employer.

10. Is speaking English required for the role?

    While not required, English language proficiency is desirable, as it facilitates communication with diverse stakeholders and access to broader resources.