Field Sales Manager, Core London - Deliveroo Careers

Role Overview

The Field Sales Manager role at Deliveroo is a pivotal position within the UK&I market, the largest for Deliveroo, focusing on driving growth by acquiring and managing relationships with key restaurant partners in Core London. This role reports directly to the Head of Sales and collaborates closely with Regional Directors and their leadership teams. The primary responsibility is to lead a team of Field Sales Executives, ensuring they meet and exceed sales targets through effective management, coaching, and strategic deal-making. The role demands a highly commercial and entrepreneurial individual with a strong understanding of the restaurant industry and the ability to negotiate complex deals. The Field Sales Manager will be responsible for pipeline management, performance management, and process improvement, all while keeping senior stakeholders informed of sales progress. A key aspect is also ensuring alignment with regional priorities and supporting broader sales strategies.

A Day in the Life

A typical day for the Field Sales Manager involves a blend of in-field coaching, pipeline reviews, strategic planning, and problem-solving. It starts with reviewing the team's performance, identifying challenges, and setting priorities for the day. A significant portion of the day is spent in the field, accompanying Sales Executives to provide support, observe interactions, and offer real-time coaching. This involves direct support in signing the best local restaurants, which requires crafting compelling proposals and complex negotiations. The Field Sales Manager also dedicates time to reviewing the sales pipeline, ensuring it is healthy and that deals are progressing effectively. They will work with commercial teams to structure complex deals and negotiate effectively with restaurants to achieve the best outcomes for Deliveroo. Internal communication is crucial, keeping senior stakeholders informed of sales progress within their region. Furthermore, the day includes tasks related to hiring, onboarding, and training new team members. They will also address performance issues, working with HR to implement Performance Improvement Plans (PIPs) when necessary. Analyzing market trends, tracking competitor activities, and identifying opportunities for process improvements are also integral parts of the daily routine. The role also includes attending restaurant and food meetups to sample offerings and stay connected with the local food scene.

Why London?

London is a strategic location for Deliveroo due to its vibrant and diverse restaurant scene. Core London, in particular, represents a high-potential market with a dense concentration of restaurants and a large customer base. Leading the sales team in this region provides a unique opportunity to tap into this market and drive significant growth for Deliveroo. The city's dynamic environment offers numerous opportunities to build relationships with diverse restaurants, from established brands to up-and-coming eateries. Being based in London allows the Field Sales Manager to stay connected with industry trends, understand local market dynamics, and effectively tailor sales strategies to meet the specific needs of the region. The River Building HQ provides a central location with access to resources and support needed to succeed in this role.

Career Path

This Field Sales Manager role offers a clear career path within Deliveroo's commercial organization. Successful performance in this role can lead to opportunities such as: * **Senior Field Sales Manager:** Leading a larger team or a more strategic region. * **Regional Sales Manager:** Overseeing sales operations across a broader geographical area. * **Head of Sales:** Taking on responsibility for the overall sales strategy and performance in the UK&I market. * **Commercial Director:** Leading the commercial strategy and partnerships for Deliveroo. Deliveroo is committed to employee growth and development, providing ongoing training and mentorship opportunities to help individuals reach their full potential. The company values internal promotion and encourages employees to pursue their career aspirations within the organization. ## Salary & Benefits The estimated base salary range for this position in London is between £55,000 to £75,000 per year. Deliveroo offers a comprehensive benefits package that includes: * Competitive salary and bonus structure. * Company equity or stock options. * Health insurance and wellness programs. * Generous vacation and holiday time. * Employee discounts on Deliveroo orders. * Pension plan with employer contributions. * Professional development opportunities. * Company-provided meals and snacks. * Cycle to Work scheme * Enhanced Parental Leave * Learning and Development budget * Season Ticket Loan ## Deliveroo Culture Deliveroo prides itself on fostering a collaborative, innovative, and inclusive work environment. The company values teamwork, open communication, and a passion for food. Employees are encouraged to share ideas, challenge the status quo, and contribute to the company's mission of delivering the best food experiences to customers. The culture at Deliveroo is fast-paced and dynamic, reflecting the company's rapid growth and ambition. Employees are given the autonomy to make decisions and take ownership of their work. Deliveroo also places a strong emphasis on employee well-being, offering a range of benefits and programs to support their physical, mental, and emotional health. ## How to Apply Interested candidates are encouraged to apply through the Deliveroo careers website. The application process typically involves submitting a resume and cover letter, followed by a series of interviews with the hiring manager and other key stakeholders. Be prepared to discuss your experience in sales management, your knowledge of the restaurant industry, and your passion for Deliveroo's mission. During the interview process, be sure to highlight your achievements in previous roles, your leadership style, and your ability to drive results. Also, demonstrate your understanding of the London market and your vision for how you can contribute to Deliveroo's success. ## FAQ 1. **What are the key responsibilities of the Field Sales Manager?** Managing a team of Field Sales Executives, achieving sales targets, providing in-field coaching, overseeing pipeline management, and implementing performance management strategies. 2. **What qualifications are required for this role?** Proven experience in field sales management, a strong understanding of the London restaurant scene, excellent negotiation skills, proficiency in Salesforce, and experience in hiring and training sales teams. 3. **What is the career path for this role?** Potential career paths include Senior Field Sales Manager, Regional Sales Manager, Head of Sales, and Commercial Director. 4. **What is the salary range for this position?** The salary range is approximately £55,000 to £75,000 per year, depending on experience and qualifications. 5. **What benefits does Deliveroo offer?** Deliveroo offers a comprehensive benefits package, including health insurance, pension plan, employee discounts, and professional development opportunities. 6. **What is the work culture like at Deliveroo?** Deliveroo fosters a collaborative, innovative, and inclusive work environment with a focus on teamwork and a passion for food. 7. **What is the application process?** The application process involves submitting a resume and cover letter, followed by a series of interviews with the hiring manager and other key stakeholders. 8. **How important is knowledge of the London restaurant scene for this role?** Knowledge of the London restaurant scene is highly important as it enables the Field Sales Manager to identify and target the most promising restaurant partners for Deliveroo. 9. **What is the role of the Field Sales Manager in process improvement?** The Field Sales Manager is responsible for identifying challenges and opportunities for the sales team and working with the Head of Sales to implement improvements, such as streamlining Salesforce processes. 10. **How does the Field Sales Manager contribute to Deliveroo's overall strategy?** The Field Sales Manager contributes by aligning their team's activities with regional priorities, supporting broader sales strategies, and providing market insights that inform decision-making.