About the Account Manager Role at Deliveroo Torino

Are you a relationship builder with a passion for the food industry? Do you thrive in a fast-paced environment where you can make a direct impact on the growth of restaurant partners? If so, Deliveroo is looking for an Account Manager to join our team in Torino!

As an Account Manager, you will be the primary point of contact for a portfolio of restaurant brands in the Torino area. You'll be responsible for building lasting relationships, monitoring performance, and identifying opportunities to improve their business on the Deliveroo platform. This role requires a strategic thinker with strong analytical and communication skills, as well as a passion for helping restaurants succeed.

A Day in the Life of an Account Manager

No two days are the same for an Account Manager at Deliveroo, but here's a glimpse of what you can expect:

• Morning: Start your day by reviewing performance data for your portfolio of restaurants. Identify any trends or areas that need attention.
• Mid-day: Meet with restaurant partners to discuss their performance, share insights, and develop strategies for improvement. This could be in person or via video conference.
• Afternoon: Negotiate contract terms and conditions with restaurant partners. Work with internal teams to develop marketing campaigns and promotions.
• Evening: Attend industry events to network and build relationships with potential restaurant partners.

Why Work in Torino?

Torino is a vibrant and historic city in Northern Italy, known for its rich culinary scene and thriving business environment. As the home of Deliveroo's Italian headquarters, Torino offers a unique opportunity to be at the center of our operations and work alongside a passionate team of professionals. The city offers a high quality of life, with affordable housing, excellent transportation, and a wide range of cultural attractions.

Career Path and Development

Deliveroo is committed to providing opportunities for growth and development to its employees. As an Account Manager, you can advance your career in several directions, including:

• Senior Account Manager: Take on a larger portfolio of restaurants and mentor junior team members.
• Regional Manager: Lead a team of Account Managers and oversee the performance of a specific region.
• Key Account Manager: Focus on managing relationships with our largest and most strategic restaurant partners.
• Specialized Roles: Explore opportunities in areas such as sales, marketing, or product management.

Salary and Benefits

Deliveroo offers a competitive salary and benefits package, commensurate with experience. The salary range for this role is typically between EUR 35,000 and EUR 55,000 per year. In addition to salary, we offer:

• Comprehensive healthcare benefits
• Generous parental leave policy
• Pension plan
• Generous annual leave allowance
• Time off to support a charitable cause of your choice

Our Culture at Deliveroo

At Deliveroo, we are passionate about food and dedicated to providing the best possible experience to our customers, restaurants, and riders. We are a fast-paced, collaborative, and innovative company, where everyone is encouraged to contribute their ideas and make a difference. We value:

• Customer Focus: We always put the customer first.
• Innovation: We are constantly looking for new and better ways to do things.
• Collaboration: We work together as a team to achieve our goals.
• Ownership: We take responsibility for our actions and results.
• Passion: We are passionate about food and dedicated to our mission.

How to Apply

If you are interested in joining our team as an Account Manager in Torino, please submit your application online through the Deliveroo careers website. Be sure to include your resume and a cover letter highlighting your relevant experience and skills.

Frequently Asked Questions

1. What are the key responsibilities of an Account Manager?

   The key responsibilities include managing a portfolio of restaurant brands, monitoring performance, negotiating contracts, and developing strategies for improvement.

2. What qualifications are required for this role?

   We require at least 3 years of experience in account management or sales, as well as P&L knowledge, negotiation skills, and experience building long-term relationships.

3. Is experience in the food industry required?

   Experience in the Horeca/restaurants/food market is a plus, but not required.

4. What is the salary range for this role?

   The salary range is typically between EUR 35,000 and EUR 55,000 per year, depending on experience.

5. What benefits does Deliveroo offer?

   We offer a comprehensive benefits package, including healthcare, parental leave, pension, and generous annual leave.

6. What is the company culture like?

   We are a fast-paced, collaborative, and innovative company, where everyone is encouraged to contribute their ideas and make a difference.

7. What opportunities for growth are there at Deliveroo?

   We are committed to providing opportunities for growth and development to our employees, with several career paths available.

8. How do I apply for this role?

   Please submit your application online through the Deliveroo careers website.

9. What is the interview process like?

   The interview process typically involves a phone screening, followed by one or more in-person or video interviews.

10. Does Deliveroo offer relocation assistance?

    Relocation assistance is considered on a case-by-case basis, please discuss this with your recruiter.