Account Operation Associate Internship at Deliveroo - Brussels

Role Overview

Are you a student in Belgium looking for a dynamic internship where you can make a real impact? Deliveroo is seeking a motivated and analytical Account Operation Associate Intern to join our team in Brussels! In this role, you'll be at the forefront of our On Demand Groceries (ODG) initiative, working to ensure a seamless and magical experience for our users while building a strong foundation for the application.

As an intern, you will gain hands-on experience in account management, sales operations, and data analysis. You'll be working both in our Brussels office and on the road, visiting our clients to build strong partnerships and drive commercial success. You will report directly to the Head of New Verticals and play a crucial role in expanding and optimizing our ODG portfolio.

A Day in the Life

Your day as an Account Operation Associate Intern will be varied and engaging. Here's a glimpse of what you can expect:

• Morning: Start your day by analyzing performance data of your portfolio of ODG partners. Identify trends, areas for improvement, and potential issues.
• Mid-day: Visit partner stores to build relationships, understand their needs, and identify opportunities to enhance their performance. You'll be on the road, interacting with store managers and staff.
• Afternoon: Work on marketing campaigns to promote your ODG partners and drive sales. Collaborate with the marketing team to create engaging content and promotions.
• Late Afternoon: Review contractual commitments with partners, negotiate terms, and ensure compliance.
• End of Day: Compile your findings, prepare reports, and communicate your recommendations to the Head of New Verticals.

Why Brussels?

Brussels is the heart of Europe and a vibrant hub for international business and culture. As the main office for Deliveroo in Belgium, you'll be immersed in a diverse and dynamic environment. The city offers a unique blend of historical charm and modern innovation, making it an exciting place to live and work. Brussels also offers excellent transportation links to other major European cities, allowing you to explore and expand your horizons.

Career Path

This internship is an excellent starting point for a career in account management, sales operations, or business development. Upon successful completion of the internship, there may be opportunities for full-time employment within Deliveroo. The skills and experience you gain in this role will be highly valuable in any future career path within the technology or food delivery industry.

Salary & Benefits

While the exact compensation details are confidential, Deliveroo offers a competitive internship compensation package. In addition to financial compensation, you'll also receive valuable benefits such as:

• Hands-on experience in a leading technology company.
• Mentorship and guidance from experienced professionals.
• Networking opportunities within the industry.
• Opportunity to make a significant impact on a growing business.
• A dynamic and supportive work environment.

Deliveroo Culture

At Deliveroo, we are passionate about transforming the way people shop and eat. We are a technology-driven company that values autonomy, ownership, and innovation. We move fast, embrace new ideas, and are constantly looking for ways to improve our services. We believe in creating a culture where everyone can thrive and make a difference. We encourage collaboration, open communication, and a customer-centric approach in everything we do.

How to Apply

If you are a motivated and analytical student looking for a challenging and rewarding internship, we encourage you to apply! Please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and why you are interested in joining the Deliveroo team.

FAQ

1. What are the key responsibilities of the Account Operation Associate Intern?
   You will be responsible for managing the success of On Demand Groceries (ODG), overseeing commercial partnerships, analyzing performance data, and working on marketing campaigns.
2. What qualifications are required for this internship?
   You must be a University student in Belgium, with experience in account management or sales. Fluency in French and English is essential, and proficiency in Dutch is a plus.
3. What skills will I develop during this internship?
   You will develop skills in account management, sales, negotiation, data analysis, marketing, and customer service.
4. What is the duration of the internship?
   The internship typically lasts around 6 months.
5. What is the work environment like at Deliveroo?
   Deliveroo offers a fast-paced, dynamic, and collaborative work environment where innovation and autonomy are valued.
6. Will I be working independently or as part of a team?
   You will be working both independently and as part of a team, collaborating with various departments within Deliveroo.
7. What opportunities are there for career advancement after the internship?
   Upon successful completion of the internship, there may be opportunities for full-time employment within Deliveroo.
8. What is the dress code at Deliveroo?
   Deliveroo has a casual dress code, allowing you to be comfortable while working.
9. What is the company culture like?
   The company culture is innovative, collaborative, and focused on customer satisfaction. We value our employees and their ideas.
10. How can I prepare for the interview process?
    Research Deliveroo and the ODG initiative. Be prepared to discuss your relevant experience, skills, and why you are interested in the role. Practice answering common interview questions and be ready to ask insightful questions about the role and the company.