French Sales Development Representative (Inbound) - Deliveroo, Manchester

Role Overview

Are you a fluent French speaker with a passion for sales and a desire to thrive in a fast-paced environment? Deliveroo is seeking an enthusiastic and driven French Sales Development Representative (SDR) to join our growing team in Manchester. This hybrid role offers the opportunity to connect with restaurant decision-makers, help them grow their businesses on the Deliveroo platform, and contribute to a leading international brand. No prior sales experience is necessary – we're looking for individuals with excellent communication skills, a customer-first mindset, and a hunger to learn.

As a French SDR, you'll be responsible for handling inbound inquiries from French-speaking leads, converting them into successful Deliveroo partners. You'll spend your days building relationships with restaurant owners and managers, understanding their needs, and demonstrating how Deliveroo can help them thrive. You’ll also collaborate closely with internal teams to ensure a seamless onboarding experience for new partners.

A Day in the Life of a French SDR at Deliveroo

Your day as a French Sales Development Representative at Deliveroo will be dynamic and engaging. Here’s a glimpse of what you can expect:

• Morning (9:00 AM - 12:00 PM): You'll start your day by reviewing your pipeline and prioritizing leads. You'll dedicate time to making outbound calls to French-speaking restaurants that have expressed interest in partnering with Deliveroo. You’ll engage in conversations to understand their business needs, answer their questions, and highlight the benefits of joining the platform.
• Mid-day (12:00 PM - 1:00 PM): Lunch break.
• Afternoon (1:00 PM - 4:00 PM): Focus on managing inbound inquiries received through various channels (website, email, etc.) from French-speaking restaurants. You'll diligently respond to these inquiries, providing information about Deliveroo's services and assessing their suitability for the platform. You will document all interactions and update the CRM system.
• Late Afternoon (4:00 PM - 5:00 PM): Collaboration and administrative tasks. Collaborate with the activation team to facilitate the smooth onboarding of new restaurant partners. This may involve coordinating contracts, arranging photoshoots, and ensuring seamless tablet setup. Complete necessary administrative tasks, including updating customer records, processing contracts, and ensuring accurate documentation.
• End of Day (5:00 PM - 5:30 PM): Plan and prepare for the next day. Review your progress for the day, identify any outstanding tasks, and plan your activities for the following day. This ensures a proactive and organized approach to achieving sales targets.

Why Manchester?

Manchester is a vibrant and growing city with a thriving food scene, making it an ideal location for Deliveroo's operations. The city offers a diverse culinary landscape, providing ample opportunities to connect with a wide range of restaurants. Manchester is also a major business hub, attracting talent from across the UK and Europe. Deliveroo's Manchester office is located in the heart of the city center, providing easy access to transportation, amenities, and a dynamic work environment.

Career Path

Deliveroo is committed to providing opportunities for growth and development. As a French SDR, you'll have the opportunity to advance your career within the sales organization. Potential career paths include:

• Senior Sales Development Representative: Take on additional responsibilities, mentor junior SDRs, and contribute to strategic sales initiatives.
• Account Executive: Manage a portfolio of existing Deliveroo partners, focusing on account growth and retention.
• Team Lead: Lead and manage a team of SDRs, providing coaching, guidance, and support.
• Sales Manager: Oversee a larger sales team, develop sales strategies, and drive overall sales performance.

Salary & Benefits

The base salary for this role is £26,600, with the opportunity to earn monthly commission for achieving targets. In addition to a competitive salary, Deliveroo offers a comprehensive benefits package, including:

• Hybrid work option after completing probation
• Opportunities for professional development
• A supportive and collaborative work environment
• Employee discounts on Deliveroo orders
• Regular team events and social activities

Deliveroo Culture

At Deliveroo, we're passionate about food and committed to delivering an exceptional experience to our customers, partners, and employees. We foster a culture of collaboration, innovation, and continuous learning. We value diversity and inclusivity, and we're committed to creating a workplace where everyone feels welcome and supported. We encourage our employees to take ownership of their work, challenge the status quo, and make a real impact on the business.

How to Apply

If you're a fluent French speaker with a passion for sales and a desire to join a dynamic and growing company, we encourage you to apply for the French Sales Development Representative (Inbound) role at Deliveroo. Submit your resume and cover letter through our online application portal. Be sure to highlight your relevant skills and experience, and explain why you're interested in working at Deliveroo.

FAQ

1. What is the hybrid work policy after the probation period? After the initial probation, the role becomes hybrid, requiring 3 days in the Manchester office and allowing 2 days of remote work.
2. Is prior sales experience required for this role? No, prior sales experience is not mandatory. Deliveroo values enthusiasm, communication skills, and a passion for learning.
3. What type of commission structure is offered? The role offers a monthly commission based on achieving targets, in addition to the base salary of £26,600.
4. What languages are required for this position? Fluency in both French (spoken and written) and English is required, as the role involves direct communication with the French market.
5. What kind of professional development opportunities are available? Deliveroo offers professional development to foster employee success and growth within the company.
6. What does the onboarding process for new restaurant partners involve? The onboarding process includes contracts, photoshoots, and tablet setups, managed in collaboration with the Activation Teams.
7. What is the primary method of acquiring new business? The role primarily involves acquiring new business via phone and email, spending several hours each day connecting with prospects.
8. What type of support is provided by the team? The role is part of a supportive, high-energy team that values employee growth and success.
9. What administrative tasks are involved in this position? Administrative tasks include handling contracts and customer documentation with precision and attention to detail.
10. What is Deliveroo’s company culture like? Deliveroo fosters a culture of collaboration, innovation, and continuous learning, valuing diversity and inclusivity in the workplace.