Role Overview

The Launch Manager for Newcastle, Middlesborough, and Sunderland is a critical role within Deliveroo's UK & Ireland Regional team. This position offers the unique opportunity to drive growth and performance across these key cities in the North East. As a business owner for the region, the Launch Manager will be responsible for overseeing Growth KPIs and CVP metrics, developing strategic plans, managing a high-performing sales team, and executing marketing initiatives. The ideal candidate will be a results-oriented leader with a strong commercial acumen, capable of thriving in a fast-paced and dynamic environment.

A Day in the Life of a Launch Manager

Each day as a Launch Manager is dynamic and varied, focusing on driving growth and operational excellence in your designated cities. Here's a glimpse into what a typical day might look like:

1. Morning (8:00 AM - 12:00 PM):
• Start the day by reviewing performance reports and dashboards to assess progress against Growth KPIs and CVP metrics.
• Meet with the sales team to discuss priorities, provide coaching, and address any challenges.
• Analyze city-specific data to identify areas for improvement and opportunities to enhance the CVP.
2. Afternoon (12:00 PM - 5:00 PM):
• Conduct field visits to key restaurant partners to build relationships and gather feedback.
• Meet with Account Managers to set priorities for tasks such as signage updates, menu completeness, and rejection management.
• Participate in tactical initiatives related to the Drax project, such as in-person marketing activations or city metric sprints.
3. Evening (5:00 PM - 7:00 PM):
• Collaborate with the marketing team to identify key media partners and develop guerrilla marketing campaigns.
• Prepare reports on key performance indicators and present findings to the Programme Lead.
• Plan for the next day's activities and ensure all necessary resources are in place.

Why Newcastle, Middlesborough, and Sunderland?

The North East of England, encompassing Newcastle, Middlesborough, and Sunderland, represents a significant growth opportunity for Deliveroo. These cities boast a vibrant culinary scene, a diverse population, and a strong appetite for food delivery services. By focusing on these areas, Deliveroo can expand its market share, build brand awareness, and provide convenient dining options to a wider range of customers. The Launch Manager will play a crucial role in tapping into this potential and driving success in the region.

Career Path

The Launch Manager role at Deliveroo provides a solid foundation for career advancement within the company. Successful candidates may have opportunities to progress to positions such as Senior Launch Manager, Regional Manager, or even roles in other departments such as Operations or Marketing. Deliveroo is committed to investing in its employees' growth and development, providing ample opportunities for learning and advancement.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package for the Launch Manager role. While the exact salary may vary depending on experience and qualifications, it typically falls within the range of £35,000 to £55,000 per year. In addition to salary, Deliveroo provides a comprehensive benefits package that includes health insurance, paid time off, employee discounts, and other perks.

Deliveroo Culture

Deliveroo fosters a culture of innovation, collaboration, and customer focus. Employees are encouraged to be creative, take ownership of their work, and contribute to the company's mission of transforming the way the world eats. The company values diversity, inclusivity, and a positive work-life balance.

How to Apply

Interested candidates can apply for the Launch Manager role through Deliveroo's careers website. The application process typically involves submitting a resume, cover letter, and completing an online assessment. Qualified candidates will be contacted for an interview, which may include both phone and in-person interviews.

Frequently Asked Questions (FAQ)

1. What is Deliveroo?
   Deliveroo is a food delivery company that partners with restaurants to bring meals to customers' doorsteps.
2. What are the key responsibilities of a Launch Manager?
   The Launch Manager is responsible for overseeing Growth KPIs and CVP metrics in assigned cities, managing a sales team, and executing marketing initiatives.
3. What qualifications are required for the role?
   The role requires proven experience in account/relationship management, sales or strategy roles, and demonstrable leadership skills.
4. What is the salary range for the Launch Manager position?
   The salary range typically falls within the range of £35,000 to £55,000 per year.
5. What benefits does Deliveroo offer?
   Deliveroo provides a comprehensive benefits package that includes health insurance, paid time off, and employee discounts.
6. What is the company culture like?
   Deliveroo fosters a culture of innovation, collaboration, and customer focus.
7. What opportunities are there for career advancement?
   Successful candidates may have opportunities to progress to positions such as Senior Launch Manager, Regional Manager, or roles in other departments.
8. How can I apply for the Launch Manager role?
   Interested candidates can apply through Deliveroo's careers website.
9. What is the Drax project?
   The Drax project is a specific initiative or program within Deliveroo that the Launch Manager will support in their cities. Details about the project would be provided internally.
10. What does CVP mean?
    CVP stands for Customer Value Proposition, and it refers to the value that Deliveroo offers to its customers in the assigned cities.