Warehouse Site Leader (Magazziniere senior) - Fixed Term - Milan

Role Overview

As a Warehouse Site Leader at Deliveroo in Milan, you will be at the heart of our operations, ensuring the smooth and efficient running of our Hop sites. This fixed-term position offers a fantastic opportunity to contribute to a rapidly growing company and make a real impact on customer satisfaction. You will work closely with the management team, oversee daily tasks, and ensure that our customers receive their essential goods as quickly as possible.

A Day in the Life

Your day will be dynamic and varied, encompassing a range of responsibilities:

• Order Supervision: Ensuring all orders are picked up on time and efficiently.
• Store Management: Managing store openings and closures, ensuring everything is ready for the day's operations.
• Rider Communication: Communicating with riders to ensure timely and prompt deliveries.
• Shipping Area Management: Overseeing the shipping area and supporting the packaging of delivery orders for customers.
• Delivery Scanning: Ensuring all deliveries are scanned accurately and recording any customer complaints appropriately.
• Inventory Management: Emptying deliveries following procedure, paying attention to product placement and date rotation.
• Inventory Counting: Ensuring accurate inventory counts across all areas of the warehouse.
• Collaboration: Working with the Assistant Warehouse Manager and Warehouse Manager to ensure the site functions properly.
• Warehouse Maintenance: Keeping the warehouse clean, tidy, and safe at all times, addressing any hazards promptly.

Why Milan?

Milan is a vibrant and dynamic city, known for its fashion, design, and culinary excellence. As a major economic hub in Italy, Milan offers numerous opportunities for professional growth and development. Working at Deliveroo in Milan means being part of a diverse and multicultural team, contributing to the city's thriving food and shopping scene.

Career Path

This fixed-term position offers an excellent entry point into Deliveroo's operations. Depending on performance and company needs, there may be opportunities for advancement to roles such as Assistant Warehouse Manager, Warehouse Manager, or other positions within the logistics and operations teams. Deliveroo is committed to employee development and offers various training programs to help you grow your skills and advance your career.

Salary & Benefits

Deliveroo offers a competitive salary for the Warehouse Site Leader position in Milan. While the specific salary will depend on experience and qualifications, you can expect a fair and attractive compensation package. In addition to salary, Deliveroo provides a range of benefits, which may include:

• Healthcare benefits (country-specific)
• Well-being programs (country-specific)
• Parental leave (country-specific)
• Pension plan (country-specific)
• Generous annual leave allowances (country-specific)
• Time off to support a charitable cause of your choice (country-specific)
• Employee discounts on Deliveroo services

Deliveroo Culture

At Deliveroo, we are passionate about transforming the way people shop and eat. We are a technology-driven company that values autonomy, ownership, and innovation. We move fast and are always looking for new ideas to improve our services. We believe in creating a workplace that represents the world we live in and embraces diversity in all its forms. Our culture is one of collaboration, respect, and a shared commitment to delivering exceptional experiences to our customers.

How to Apply

To apply for the Warehouse Site Leader position in Milan, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications. We are committed to diversity, equity, and inclusion in our hiring process and encourage candidates from all backgrounds to apply. If you require any adjustments to apply or participate in the interview process, please let us know, and we will make every effort to accommodate your needs.

FAQ

1. What are the key responsibilities of a Warehouse Site Leader? The main responsibilities include supervising order pickups, managing store operations, communicating with riders, managing the shipping area, ensuring accurate delivery scanning, managing inventory, collaborating with warehouse management, and maintaining a clean and safe warehouse environment.

2. What qualifications are required for this role? Required qualifications include experience in a similar environment, fluency in Italian, basic English skills, hourly flexibility, willingness to work 40-hour shifts per week, and experience achieving targets.

3. What is the work environment like at Deliveroo? Deliveroo fosters a dynamic, collaborative, and innovative work environment. We value autonomy, ownership, and a commitment to diversity, equity, and inclusion.

4. What opportunities for career growth are available? This fixed-term position can lead to opportunities for advancement to roles such as Assistant Warehouse Manager, Warehouse Manager, or other positions within the logistics and operations teams.

5. What benefits does Deliveroo offer? Deliveroo offers a range of benefits, which may include healthcare, well-being programs, parental leave, pension plans, generous annual leave allowances, and time off for charitable causes (country-specific).

6. How important is Italian language proficiency for this role? Fluency in Italian is mandatory for this role, as it is essential for effective communication with riders, warehouse staff, and management.

7. Is prior experience in warehouse management necessary? While prior experience in a similar environment is preferred, it is not always required. We value candidates who demonstrate strong leadership skills, attention to detail, and a willingness to learn.

8. What is Deliveroo's approach to diversity and inclusion? Deliveroo is committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognize that some candidates may require adjustments to apply for a position or fairly participate in the interview process.

9. How can I request adjustments during the application process? If you require any adjustments to apply for a position or fairly participate in the interview process, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

10. What is the main goal of Deliveroo's Hop sites? The main goal of Deliveroo's Hop sites is to ensure that our loyal customers receive their basic necessities as quickly as possible, providing a convenient and enjoyable shopping experience.