Warehouse Supervisor, Deliveroo HOP - Kentish Town

Are you a motivated and experienced leader looking for a rewarding opportunity in a fast-paced environment? Deliveroo HOP in Kentish Town is seeking a dedicated Warehouse Supervisor to join our team! As a Warehouse Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our delivery store, contributing to our mission of delivering groceries to customers in as little as 10 minutes.

Role Overview

As a Warehouse Supervisor, you will be responsible for supporting the Site Management in achieving the highest performance possible within the Kentish Town site. This includes maximizing customer satisfaction, optimizing productivity, maintaining strong stock accuracy, tightly controlling inventory, and minimizing wastage. You will lead your team, ensuring all tasks are completed safely, legally, and in compliance with company standards. Your ability to prioritize tasks, delegate effectively, and maintain a positive working environment will be key to your success.

A Day in the Life

Here’s what a typical day might look like for a Warehouse Supervisor at Deliveroo HOP:

• Morning Briefing: Start the day with a team briefing, outlining the day's priorities, targets, and any important updates.
• Order Supervision: Oversee the picking and packing of orders, ensuring accuracy, speed, and adherence to packaging SLAs.
• Dispatch Management: Manage the dispatch order, ensuring accurate handling of orders to riders and minimizing mistakes.
• Inventory Control: Monitor and maintain inventory accuracy, ensuring stock rotation and proper replenishment.
• Team Leadership: Provide guidance, support, and coaching to team members, fostering a positive and productive work environment.
• Problem Solving: Address and resolve any operational issues that arise, ensuring minimal disruption to the delivery process.
• Compliance Checks: Ensure compliance with company SOPs, health and safety regulations, and food safety standards.
• Stock Counts: Conduct regular stock counts to maintain inventory accuracy and identify any discrepancies.
• Communication: Communicate effectively with Deliveroo riders and other stakeholders to ensure smooth operations.
• Reporting: Monitor and report on key performance indicators (KPIs) to track progress and identify areas for improvement.

Why Kentish Town?

Kentish Town is a vibrant and bustling area of London, known for its diverse community, independent shops, and lively atmosphere. Working at the Deliveroo HOP site in Kentish Town offers several advantages:

• Prime Location: Kentish Town is well-connected with excellent transport links, making it easily accessible for both staff and riders.
• High Demand: The area has a high demand for grocery delivery services, providing a fast-paced and dynamic working environment.
• Community Feel: Kentish Town has a strong sense of community, offering a welcoming and supportive atmosphere for employees.
• Local Amenities: The area is surrounded by a variety of shops, restaurants, and cafes, providing plenty of options for breaks and after-work activities.

Career Path

Deliveroo is committed to providing opportunities for career growth and development. As a Warehouse Supervisor, you can progress through various roles within the company, such as:

• Site Manager: Oversee the entire operation of the Deliveroo HOP site, managing all aspects of the business and leading a larger team.
• Area Manager: Manage multiple Deliveroo HOP sites within a specific geographic area, ensuring consistent performance and operational excellence.
• Operations Manager: Work at a regional or national level, contributing to the overall strategy and performance of Deliveroo HOP.
• Training and Development Specialist: Focus on training and developing warehouse staff, ensuring they have the skills and knowledge to succeed.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package to attract and retain top talent. As a Warehouse Supervisor, you can expect:

• Competitive Hourly Pay: £14.95 per hour.
• Full-Time Hours: 37.5 hours per week.
• Employee Discounts: Enjoy discounts on Deliveroo orders.
• Company Pension Scheme: Save for your future with our company pension scheme.
• Paid Time Off: Accrue paid time off for vacations and personal days.
• Employee Assistance Program: Access confidential support and resources for personal and professional well-being.
• Career Development Opportunities: Benefit from training and development programs to enhance your skills and advance your career.
• Supportive Work Environment: Work in a positive and cooperative environment with a supportive management team.

Deliveroo Culture

At Deliveroo, we foster a culture of innovation, collaboration, and ownership. We value autonomy and encourage our employees to take initiative and contribute their ideas. We move fast and are always looking for new ways to improve our services and processes. We are a technology-driven company at the forefront of the rapidly expanding delivery industry. We are a small team making a large impact, and we are looking for talented individuals to join us on our mission to transform the way people shop and eat.

How to Apply

If you are a motivated and experienced leader with a passion for warehouse operations, we encourage you to apply for the Warehouse Supervisor position at Deliveroo HOP in Kentish Town. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What are the main responsibilities of a Warehouse Supervisor?

   The main responsibilities include leading a team of warehouse staff, overseeing order fulfillment, managing inventory, ensuring compliance with SOPs, and maintaining a safe and organized work environment.

2. What skills are required for this role?

   Key skills include leadership, communication, problem-solving, time management, and knowledge of warehouse operations and inventory management.

3. What is the working environment like at Deliveroo HOP?

   The working environment is fast-paced, dynamic, and collaborative. We value innovation, ownership, and a positive attitude.

4. What opportunities are there for career advancement?

   Deliveroo offers various opportunities for career advancement, including roles such as Site Manager, Area Manager, and Operations Manager.

5. What is the salary for a Warehouse Supervisor?

   The hourly pay for a Warehouse Supervisor is £14.95 per hour.

6. What benefits are offered to employees?

   Benefits include employee discounts, a company pension scheme, paid time off, and an employee assistance program.

7. What is the dress code for warehouse staff?

   The dress code is casual and comfortable, with appropriate safety footwear required.

8. What training is provided to new employees?

   New employees receive comprehensive training on warehouse procedures, safety protocols, and company SOPs.

9. What is the company culture like at Deliveroo?

   Deliveroo fosters a culture of innovation, collaboration, and ownership, where employees are encouraged to take initiative and contribute their ideas.

10. How can I apply for this position?

    You can apply for the Warehouse Supervisor position by submitting your resume and cover letter through our online application portal.