Launch Manager - Middlesbrough: Join Deliveroo's Growth Engine

Role Overview

As a Launch Manager for Deliveroo in Middlesbrough, you'll be at the forefront of our expansion in the North East. This pivotal role places you as the business owner for growth KPIs and CVP metrics, driving performance across all segments. You will lead a team of 9 sales professionals, focusing on coaching, setting priorities, and fostering a high-performance environment. Your mission is to understand the local market intimately, identify opportunities, and execute strategies to improve Deliveroo's offering to both customers and restaurant partners.

This role requires a proactive individual who thrives in a fast-paced setting, embraces ambiguity, and has a strong bias for action. You'll be based out of the Leeds office but will spend most of your time on the ground in Middlesbrough and surrounding areas. Your ultimate goal is to maximize Deliveroo's potential in the region, enhancing our presence and ensuring we deliver the best possible service.

A Day in the Life

Your day might start with analyzing performance data to identify trends and areas for improvement. You’ll then connect with your team, providing coaching and guidance on their priorities. This could involve visiting restaurant partners, assessing signage and menu completeness, and addressing any rejections. You’ll also collaborate with marketing to develop and execute guerrilla marketing activities. A significant portion of your time will be spent on the ground, understanding the local market and building relationships. Cross-functional collaboration is key, working with other departments to ensure a seamless and effective operation.

Why Middlesbrough?

Middlesbrough and the wider North East region offer a unique blend of challenges and opportunities for Deliveroo. This area is rich in culinary diversity and has a vibrant food scene. As Launch Manager, you will have the chance to tap into this potential, forging partnerships with the best local restaurants and bringing their offerings to the residents of Middlesbrough. Your work will directly impact Deliveroo's success in this region, making it a critical location for our UK expansion.

Career Path

Joining Deliveroo as a Launch Manager opens doors to a wide range of career paths within the company. You could progress into a Senior Launch Manager role, taking on responsibility for a larger region or a more strategic portfolio. Alternatively, you could move into a specialized area such as Sales Management, Operations, or Marketing. Deliveroo values talent and provides ample opportunities for growth and development, supporting employees to achieve their career aspirations.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package designed to attract and retain top talent. In addition to a base salary, you will be eligible for performance-based bonuses. Benefits include comprehensive health insurance, generous vacation time, and employee discounts on Deliveroo orders. We also offer a range of learning and development opportunities to help you grow both personally and professionally.

Deliveroo Culture

At Deliveroo, we foster a culture of innovation, collaboration, and ownership. We encourage our employees to take risks, challenge the status quo, and think outside the box. We believe that diversity of thought is essential to our success, and we strive to create an inclusive environment where everyone feels valued and respected. We are passionate about food and dedicated to transforming the way the world eats.

How to Apply

If you are a driven and ambitious individual with a passion for food and a desire to make a significant impact, we encourage you to apply for the Launch Manager position in Middlesbrough. Please submit your resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!

FAQ

1. What is the key responsibility of Launch Manager? Driving Growth KPIs and improving Customer Value Proposition(CVP)
2. What key role does the Launch Manager play? The business owner of Growth KPIs & CVP metrics.
3. What type of experience is needed for the role? Account/relationship management, sales or strategy roles.
4. What type of skills are needed for the role? Demonstrable leadership, coaching, mentoring and project leadership
5. What is the required of the Launch Manager in the sales team? Manage and develop a high-performance sales team through coaching, clear structure and direction.
6. What type of activities does the Launch Manager participate? Lead and participate in tactical initiatives required to support projects in your cities.
7. How should marketing opportunities be handled? Maximise the potential of marketing opportunities in the area by identifying key partners for media, work with marketing to ensure delivery in your cities, develop and execute guerrilla marketing activity.
8. What are the key attributes of this role? Someone who enjoys working at pace, thrives in ambiguity and possesses a strong bias for action
9. Where is the role based? Based from the Leeds office, but spend the majority of your time in your cities (Newcastle, Middlesborough or Sunderland).
10. What are the main goals for the launch manager to focus on? Know who the best partners are across all markets & segments, identify gaps vs competition and cuisine gaps. Leverage that knowledge to build precise, detailed plans on how to improve the CVP in your cities.