Manager, B2B Marketing Operations at Deliveroo - London

Role Overview

As the Manager of B2B Marketing Operations at Deliveroo, you will spearhead the strategy, execution, and optimization of our B2B communications. This pivotal role involves leading a team of operations executives to ensure timely and relevant communication across diverse channels, fostering stronger relationships with our restaurant and retail partners. You will play a critical part in designing and testing innovative campaigns, cadences, and channels to improve partner engagement and satisfaction.

Day in the Life

Your day-to-day activities will include:

• Overseeing the B2B marketing calendar and coordinating with internal teams to plan and deliver communications.
• Optimizing campaign execution to align with strategic objectives and business goals.
• Analyzing campaign performance and providing actionable insights to stakeholders.
• Managing the B2B marketing technology stack, including Salesforce Marketing Cloud and Pardot.
• Collaborating with product teams to enhance marketing technology capabilities.
• Leading and mentoring a team of B2B marketing operations executives.
• Integrating internal communications with external partner communications to ensure consistency.
• Identifying and resolving trade-off decisions to maximize business impact.
• Staying current with industry best practices and emerging trends in B2B marketing.

Why London?

Located in the heart of London, our River Building HQ offers a vibrant and dynamic work environment. London is a global hub for innovation and technology, providing access to a diverse talent pool and numerous networking opportunities. Working in London allows you to be at the forefront of the B2B marketing landscape, surrounded by industry leaders and cutting-edge technologies. The city's rich cultural scene, diverse culinary offerings, and world-class amenities make it an exciting and rewarding place to live and work.

Career Path

This role offers significant opportunities for career advancement within Deliveroo. You can progress to:

• Senior Manager, B2B Marketing Operations
• Director, B2B Marketing
• Head of Commercial Operations

Deliveroo is committed to investing in your professional development, providing access to training programs, mentorship opportunities, and internal mobility options.

Salary & Benefits

The salary range for this role is competitive, reflecting the experience and skills required. In addition to a competitive salary, Deliveroo offers a comprehensive benefits package, including:

• Health insurance
• Pension plan
• Paid time off
• Employee discounts on Deliveroo orders
• Professional development opportunities
• A collaborative and supportive work environment

Delivery Culture

At Deliveroo, we foster a culture of innovation, collaboration, and customer focus. We value individuals who are passionate about delivering exceptional experiences to our partners and customers. Our team is diverse, talented, and driven to make a positive impact on the food delivery industry. We encourage our employees to take ownership of their work, embrace challenges, and continuously seek opportunities for growth and improvement.

How to Apply

To apply for the Manager, B2B Marketing Operations role, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and accomplishments. We look forward to reviewing your application!

FAQ

1. What is Deliveroo?

   Deliveroo is an online food delivery company that partners with restaurants and retailers to deliver meals and groceries to customers.

2. What is the B2B Marketing Operations team responsible for?

   The B2B Marketing Operations team is responsible for the design, build, delivery, and optimization of Deliveroo’s external B2B communications.

3. What skills are required for this role?

   Key skills include experience with Pardot and Salesforce Marketing Cloud, knowledge of Sales Cloud data structures, experience with marketing automation and SEO, and a working knowledge of HTML, CSS, AMPscript, and SQL.

4. What are the key responsibilities of the Manager, B2B Marketing Operations?

   Responsibilities include managing the execution of Deliveroo’s B2B Partner communication strategy, optimizing and improving B2B Partner communications, and setting and delivering the strategy for Deliveroo’s B2B marketing technology stack.

5. What is the career path for this role?

   You can progress to Senior Manager, B2B Marketing Operations, Director, B2B Marketing, or Head of Commercial Operations.

6. What benefits does Deliveroo offer?

   Deliveroo offers a competitive salary and benefits package, including health insurance, a pension plan, paid time off, and employee discounts on Deliveroo orders.

7. What is the work environment like at Deliveroo?

   Deliveroo fosters a culture of innovation, collaboration, and customer focus.

8. How can I apply for this role?

   Submit your resume and cover letter through our online application portal.

9. What is the salary range for this role?

   The salary range is competitive and will be discussed during the interview process.

10. Where is the River Building HQ located?

    The River Building HQ is located in the heart of London.