Senior Account Manager - Deliveroo, Paris

Role Overview

As a Senior Account Manager at Deliveroo in Paris, you will be pivotal in driving the commercial success of your portfolio of restaurant partners. You'll ensure our users enjoy the best possible experience by forging strong, lasting partnerships, leveraging your Food Tech expertise to optimize their performance on the Deliveroo platform. This role requires a strategic thinker with a passion for building relationships, analyzing data, and driving growth.

A Day in the Life

Here’s what a typical day might look like:

• Morning: Review performance data for your portfolio of restaurants, identifying trends and opportunities for improvement. Prepare for meetings with key restaurant partners, outlining strategies for growth and optimization.
• Mid-day: Meet with restaurant owners and managers to discuss their performance, provide insights, and collaborate on strategies to improve their business on Deliveroo. This may involve menu optimization, pricing adjustments, marketing campaigns, or operational improvements.
• Afternoon: Work with internal teams (marketing, operations, etc.) to implement marketing campaigns, resolve restaurant concerns, and improve the overall partner experience. Develop new processes and strategies to support the company's rapid growth.
• Late Afternoon: Analyze market trends and competitor activity to identify new opportunities for your restaurant partners and Deliveroo. Prepare reports on key performance indicators (KPIs) and present findings to management.

Why Paris?

Paris is a culinary capital and a key market for Deliveroo. Working in our Paris office places you at the heart of the French food scene, with access to a diverse range of restaurants and a vibrant, growing customer base. The city offers a unique blend of tradition and innovation, providing a challenging and rewarding environment for a Senior Account Manager. Paris is also a major business hub in Europe, offering excellent career development opportunities.

Career Path

The Senior Account Manager role at Deliveroo provides a clear path for career advancement. You can progress into roles such as:

• Key Account Manager: Managing a smaller number of strategic, high-value restaurant partners.
• Team Lead: Leading and mentoring a team of Account Managers.
• Regional Manager: Overseeing account management operations for a specific region.
• Strategic Partnerships Manager: Focusing on developing and managing strategic partnerships with major restaurant chains.

Deliveroo also supports internal mobility, offering opportunities to move into different departments and roles within the company.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package, commensurate with experience. While the exact salary may vary, a typical range for a Senior Account Manager in Paris is €50,000 - €75,000 per year. The benefits package typically includes:

• Performance-based bonuses
• Stock options
• Comprehensive health insurance
• Dental and vision insurance
• Paid time off (vacation, sick leave, and holidays)
• Meal allowance or discounts on Deliveroo orders
• Professional development opportunities

Deliveroo Culture

Deliveroo is a fast-paced, dynamic company with a strong emphasis on innovation and collaboration. We value autonomy and encourage employees to take ownership of their work. We're a team of passionate, driven individuals who are committed to transforming the way people eat and shop. We celebrate success and recognize the contributions of our employees.

How to Apply

To apply for the Senior Account Manager position at Deliveroo in Paris, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications. We look forward to hearing from you!

FAQ

1. What is Deliveroo? Deliveroo is an online food delivery company that connects consumers, restaurants, and riders to provide convenient access to a wide range of cuisines.
2. What are the key responsibilities of a Senior Account Manager at Deliveroo? The key responsibilities include managing a portfolio of restaurant partners, optimizing their performance on the Deliveroo platform, and building strong, lasting relationships.
3. What qualifications are required for this role? The qualifications include a minimum of 5 years of commercial experience, strong account management skills, and fluency in French and English.
4. What is the salary range for this position? The typical salary range for a Senior Account Manager in Paris is €50,000 - €75,000 per year.
5. What benefits does Deliveroo offer? Deliveroo offers a comprehensive benefits package, including health insurance, stock options, and paid time off.
6. What is the work environment like at Deliveroo? Deliveroo is a fast-paced, dynamic company with a strong emphasis on innovation and collaboration.
7. What career opportunities are available at Deliveroo? Deliveroo offers a clear path for career advancement, with opportunities to progress into roles such as Key Account Manager, Team Lead, and Regional Manager.
8. How do I apply for this position? To apply, submit your resume and cover letter through our online application portal.
9. What is the interview process like? The interview process typically involves several rounds of interviews with hiring managers and team members.
10. What is Deliveroo's commitment to diversity and inclusion? Deliveroo is committed to creating a diverse and inclusive workplace where everyone feels valued and respected.