Senior National Account Manager at Deliveroo: Shape the Future of Restaurant Partnerships

Deliveroo is on a mission to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. As a Senior National Account Manager, you'll be at the heart of this transformation, managing relationships with our largest restaurant partners and driving their success on the Deliveroo platform.

Role Overview

In this role, you will be responsible for nurturing and expanding relationships with a portfolio of Deliveroo's most significant restaurant partners. You'll act as their primary point of contact, using your deep understanding of the Deliveroo platform to help them grow their sales, improve their operational efficiency, and enhance their customer experience. Your expertise will be crucial in helping these partners navigate the complexities of the delivery landscape and maximize their potential on our platform.

A Day in the Life

Here's a glimpse into what a typical day might look like:

• Morning: Start your day by reviewing partner performance data, identifying trends, and preparing insights for upcoming meetings.
• Mid-day: Conduct operational meetings with restaurant partners, providing guidance on best practices and addressing any challenges they may be facing.
• Afternoon: Deliver training sessions to restaurant staff, covering topics such as operational efficiency, Deliveroo insights, and troubleshooting techniques.
• Late Afternoon: Collaborate with internal teams, such as marketing and operations, to develop and implement strategies to improve partner performance and drive revenue growth.
• End of Day: Prepare performance reports, document key findings, and plan for the next day's activities.

Why London?

London is a global hub for innovation and culinary excellence, making it the ideal location to lead our restaurant partner relationships. Based at our River Building HQ, you'll be surrounded by a talented and passionate team, working in a vibrant and collaborative environment. London offers a diverse and dynamic food scene, providing endless opportunities to connect with our restaurant partners and stay ahead of industry trends.

Career Path

This role offers significant opportunities for career advancement within Deliveroo. As you gain experience and demonstrate success, you can progress to roles such as Client Partner, Senior Client Partner, or even leadership positions within our commercial organization. We are committed to investing in our employees' growth and development, providing access to training programs, mentorship opportunities, and internal mobility options.

Salary & Benefits

Deliveroo offers a competitive salary and benefits package, commensurate with experience. The salary range for this role is typically between £60,000 and £80,000 per year. In addition to salary, we offer a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount on Deliveroo orders
• Pension plan
• Flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program
• Regular social events and team-building activities

Deliveroo Culture

At Deliveroo, we foster a culture of innovation, collaboration, and customer focus. We are passionate about transforming the way people eat and shop, and we are looking for individuals who share our vision. We value diversity and inclusion, and we believe that a great workplace is one that represents the world we live in.

How to Apply

If you are a highly motivated and experienced account manager with a passion for the food delivery industry, we encourage you to apply. Please submit your resume and cover letter through our online application portal.

FAQ

1. What are the key responsibilities of a Senior National Account Manager? The key responsibilities include managing relationships with large restaurant partners, driving revenue growth, improving operational efficiency, and providing training and support.
2. What qualifications are required for this role? We are looking for candidates with experience in account management or strategic partnerships, strong data analysis skills, excellent communication skills, and experience working in a high-growth company.
3. What is the salary range for this role? The salary range is typically between £60,000 and £80,000 per year, depending on experience.
4. What benefits does Deliveroo offer? We offer a comprehensive benefits package that includes health insurance, dental insurance, vision insurance, paid time off, employee discount on Deliveroo orders, and more.
5. What is the company culture like at Deliveroo? We foster a culture of innovation, collaboration, and customer focus.
6. What opportunities are there for career advancement? There are significant opportunities for career advancement within Deliveroo, including roles such as Client Partner, Senior Client Partner, and leadership positions.
7. What is the work environment like? The work environment is fast-paced, dynamic, and collaborative.
8. What is Deliveroo's mission? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door.
9. What is Deliveroo's commitment to diversity and inclusion? We value diversity and inclusion and believe that a great workplace is one that represents the world we live in.
10. How do I apply for this role? Please submit your resume and cover letter through our online application portal.