Team Lead - Account Management, Paris Outer - CDI

Role Overview

Deliveroo is seeking a dynamic and experienced Team Lead to manage our Account Management team in the Paris Outer region. As a Team Lead, you will be responsible for leading a team of Account Managers, developing and implementing account management strategies, and managing relationships with key restaurant partners. This role is crucial for driving growth and ensuring the overall profitability of our strategic partner portfolio. You will report to a Senior Client Partner and play a pivotal role in shaping the success of Deliveroo in the French market.

A Day in the Life

Your day will be varied and challenging, requiring a blend of strategic thinking, team leadership, and commercial acumen. Here’s a glimpse of what you can expect:

• Morning: Start your day by reviewing performance reports and identifying key trends and opportunities. Conduct a team meeting to discuss priorities, address challenges, and share updates.
• Mid-day: Meet with key restaurant partners to discuss their performance, address any concerns, and identify opportunities for growth. Work with your team to develop and implement joint business plans.
• Afternoon: Collaborate with cross-functional teams, including marketing and operations, to improve efficiency and customer outcomes. Conduct performance reviews with your team members, providing coaching and feedback.
• Evening: Analyze market trends and competitor activities. Prepare reports and presentations for senior management.

Why Paris?

Paris is a vibrant and dynamic city, known for its rich culinary scene and thriving business environment. As the capital of France, Paris offers a unique blend of culture, history, and innovation. The Paris Outer region is a key market for Deliveroo, with a diverse range of restaurants and a large customer base. Working in Paris provides the opportunity to be at the forefront of the food delivery industry and to make a significant impact on the business.

Career Path

At Deliveroo, we are committed to providing our employees with opportunities for professional development and growth. As a Team Lead, you will have the opportunity to advance your career within the company. Potential career paths include:

• Senior Team Lead: Lead a larger team of Account Managers and take on additional responsibilities.
• Client Partner: Manage a portfolio of strategic restaurant partners and develop and implement account management strategies.
• Head of Account Management: Lead the entire Account Management team in a specific region or market.

Salary & Benefits

We offer a competitive salary and benefits package, including:

• Competitive base salary
• Performance-based bonuses
• Health insurance
• Paid time off
• Pension plan
• Stock options
• Employee discounts on Deliveroo orders

Delivery Culture

At Deliveroo, we are passionate about food and committed to delivering the best possible experience to our customers. We are a fast-paced, innovative company that values teamwork, collaboration, and customer focus. We encourage our employees to be creative, take initiative, and make a difference.

How to Apply

If you are a dynamic and experienced leader with a passion for food and a proven track record in account management, we encourage you to apply. Please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Team Lead?

   The key responsibilities include leading a team of Account Managers, developing and implementing account management strategies, managing relationships with key restaurant partners, and ensuring the overall profitability of the strategic partner portfolio.

2. What qualifications are required for this role?

   We are looking for candidates with proven experience in account management, demonstrated leadership skills, a strong understanding of commercial strategy, and excellent communication and interpersonal skills.

3. What is the career path for a Team Lead at Deliveroo?

   Potential career paths include Senior Team Lead, Client Partner, and Head of Account Management.

4. What is the company culture like at Deliveroo?

   Deliveroo is a fast-paced, innovative company that values teamwork, collaboration, and customer focus. We encourage our employees to be creative, take initiative, and make a difference.

5. What benefits does Deliveroo offer?

   We offer a competitive salary and benefits package, including health insurance, paid time off, a pension plan, stock options, and employee discounts on Deliveroo orders.

6. What is the work environment like in the Paris office?

   The Paris office is a dynamic and collaborative environment, with a diverse team of professionals from around the world. We offer flexible working arrangements and encourage our employees to maintain a healthy work-life balance.

7. What opportunities are there for professional development at Deliveroo?

   We are committed to providing our employees with opportunities for professional development and growth. We offer training programs, mentorship opportunities, and opportunities to attend industry conferences and events.

8. How does Deliveroo support employee well-being?

   We offer a range of benefits to support employee well-being, including health insurance, employee assistance programs, and wellness initiatives.

9. What is the interview process like for this role?

   The interview process typically includes an initial phone screening, followed by one or more in-person or video interviews with members of the team.

10. How does Deliveroo promote diversity and inclusion?

    We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We have a range of initiatives in place to promote diversity and inclusion, including employee resource groups, diversity training, and inclusive hiring practices.