Technical Integrations Manager

## Role Overview The Technical Integrations Manager role at Deliveroo is a critical position within the Restaurant Integrations Team, operating within the broader Technology organization. This role is focused on facilitating the growth of the hospitality industry by ensuring seamless integration of restaurant partners into the Deliveroo platform. The primary responsibility is to manage integration efforts and relationships between multiple parties, including restaurant partners, external technology providers, account managers, and internal business stakeholders. This involves maintaining clear project visibility and driving projects to successful completion. This hybrid role requires a presence in the London office three times a week, fostering collaboration and direct communication with team members. ## A Day in the Life A typical day for the Technical Integrations Manager involves a mix of planning, execution, communication, and problem-solving. Here’s a glimpse: * **Morning:** * Review project plans and timelines, ensuring alignment with overall business objectives. * Participate in kickoff meetings with new restaurant partners and technology providers. * Address any immediate roadblocks or issues reported by the team or partners. * **Afternoon:** * Monitor the progress of ongoing integration projects, tracking milestones and key performance indicators (KPIs). * Communicate project updates to stakeholders, including internal teams and external partners. * Collaborate with product and engineering teams to resolve technical challenges and improve integration processes. * **Throughout the Day:** * Manage stakeholder expectations, ensuring everyone is informed and aligned. * Identify opportunities to optimize integration processes and improve efficiency. * Analyze feedback from partners and translate it into actionable insights for product development. ## Why London? Deliveroo's headquarters in London provides a vibrant and collaborative environment, central to the company's operations and strategic decision-making. Being based in London offers several advantages: * **Central Hub:** London serves as a central hub for Deliveroo's operations, allowing for easy access to various teams and resources. * **Collaboration:** The office environment fosters collaboration and direct communication with team members, facilitating quicker problem-solving and innovation. * **Networking:** London is a global tech hub, offering numerous networking opportunities and exposure to industry trends. * **Culture:** The diverse and dynamic culture of London enhances the overall work experience, providing a stimulating environment for personal and professional growth. ## Career Path The Technical Integrations Manager role offers a clear career path within Deliveroo. Potential growth opportunities include: * **Senior Technical Integrations Manager:** Taking on more complex projects and responsibilities, leading larger teams, and contributing to strategic decision-making. * **Technical Program Manager:** Overseeing multiple integration projects, developing program-level strategies, and ensuring alignment with overall business goals. * **Integration Architect:** Focusing on the technical design and architecture of integration solutions, ensuring scalability, reliability, and security. * **Product Manager:** Transitioning into product management, leveraging integration expertise to define and develop new products and features. ## Salary & Benefits * **Salary:** The expected salary range for the Technical Integrations Manager role in London is between £60,000 and £90,000 per year, depending on experience and qualifications. * **Benefits:** * Competitive health insurance. * Generous paid time off. * Pension plan. * Stock options. * Employee discounts on Deliveroo orders. * Professional development opportunities. ## Deliveroo Culture Deliveroo is committed to fostering a collaborative, innovative, and inclusive work environment. The company values: * **Customer Focus:** Prioritizing the needs of customers and partners. * **Innovation:** Encouraging creativity and continuous improvement. * **Teamwork:** Working together to achieve common goals. * **Ownership:** Taking responsibility for actions and outcomes. * **Integrity:** Maintaining honesty and transparency in all interactions. ## How to Apply To apply for the Technical Integrations Manager role at Deliveroo, please follow these steps: 1. Visit the Deliveroo Careers page. 2. Search for the Technical Integrations Manager position in London. 3. Review the job description and requirements. 4. Submit your resume and cover letter, highlighting your relevant experience and qualifications. 5. Complete the online application form. ## Frequently Asked Questions (FAQ) 1. **What is the primary responsibility of a Technical Integrations Manager at Deliveroo?** *The primary responsibility is to manage integration efforts and relationships between restaurant partners, external technology providers, account managers, and internal business stakeholders, ensuring clear project visibility and driving projects to successful completion.* 2. **What skills are essential for this role?** *Essential skills include technical integrations management, project management, stakeholder management, communication, and problem-solving.* 3. **What experience is required for this position?** *The role requires 3+ years of relevant experience in Technical Integrations Management, Technical Programme Management, or similar roles.* 4. **What is the work environment like at Deliveroo?** *Deliveroo offers a fast-paced, dynamic, and collaborative work environment.* 5. **What are the career growth opportunities for this role?** *Potential growth opportunities include Senior Technical Integrations Manager, Technical Program Manager, Integration Architect, and Product Manager.* 6. **What is the salary range for this position?** *The expected salary range is between £60,000 and £90,000 per year, depending on experience and qualifications.* 7. **What benefits does Deliveroo offer?** *Deliveroo offers competitive health insurance, generous paid time off, a pension plan, stock options, and employee discounts on Deliveroo orders.* 8. **How many days a week are required in the London office?** *This is a hybrid role with expectations to come into our London office three times a week.* 9. **What type of projects will I be working on?** *You will be working on projects that involve integrating restaurant partners and external technology providers into the Deliveroo platform.* 10. **Is experience with AI tooling required?** *Experience leveraging AI tooling is not strictly required, but it is considered a plus.*