Warehouse Supervisor at Deliveroo Hop - London

Role Overview

Deliveroo is revolutionizing the way people eat and shop, bringing convenience and enjoyment to their lives. Deliveroo Hop, our speedy grocery delivery service, aims to deliver groceries in as little as 10 minutes. We are looking for a dedicated and enthusiastic Warehouse Supervisor to join our team in London, New Oxford Street. As a Warehouse Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our delivery store, overseeing order fulfillment, managing inventory, and ensuring a safe and productive working environment.

A Day in the Life

As a Warehouse Supervisor, your day will be dynamic and varied. Here's what you can expect:

• Order Oversight: You will oversee the picking process to ensure all orders meet time targets, ensuring our customers receive their groceries promptly.
• Rider Communication: You will communicate with our riders, coordinating deliveries and addressing any issues that may arise.
• Dispatch Management: You will run the dispatch area, supporting the packing of delivery orders to ensure they are ready for our customers.
• Delivery Scanning: You will ensure all deliveries are scanned and that appropriate claims are logged accurately.
• Stock Management: You will unload deliveries, carefully placing products in their designated locations, ensuring accurate product placement and proper date rotation.
• Inventory Accuracy: You will ensure stock counts are accurate and all areas are meticulously counted.
• Team Collaboration: You will partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly, fostering a collaborative environment.
• Safety and Cleanliness: You will ensure the warehouse remains clean and tidy, addressing any hazards promptly to maintain a safe working environment.
• Health and Safety: You will complete H&S checks, ensuring that the warehouse and employees diligently follow company procedures throughout their shift.

Why New Oxford Street, London?

New Oxford Street is a vibrant and central location in London, offering excellent transport links and a bustling environment. This location is key to Deliveroo Hop's mission of providing fast and convenient grocery delivery to a wide range of customers. Working in this location offers:

• Accessibility: Easy access to public transport, making commuting straightforward.
• Dynamic Environment: A busy and energetic atmosphere, providing a stimulating work environment.
• Customer Reach: The opportunity to serve a diverse customer base in a high-demand area.

Career Path

Deliveroo is committed to the growth and development of our employees. This Warehouse Supervisor position offers a clear career path with opportunities for advancement. You can transition into roles such as:

• Warehouse Assistant Manager: Oversee daily warehouse operations, assist in managing staff, and implement process improvements.
• Warehouse Manager: Take full responsibility for warehouse operations, including managing staff, optimizing processes, and ensuring compliance with safety regulations.

Salary & Benefits

We offer a competitive hourly salary of £14.95, along with a comprehensive benefits package that includes:

• Guaranteed Hours: A minimum of 37.5 hours per week.
• Weekly Payroll: Ensuring timely and reliable payment.
• Permanent Position: Providing job security and stability.
• Growth Opportunities: Extensive on-site training and clear career progression.
• Deliveroo Plus Subscription: Access to exclusive offers and free delivery on selected orders.
• Wide Range of Additional Benefits: Including discounted gym subscriptions, wellbeing programs, and pension contributions.

Deliveroo Culture

At Deliveroo, we foster a fast-paced, autonomous, and collaborative work environment. We value innovation, ownership, and teamwork. Our culture is built on the following principles:

• Customer Focus: We prioritize delivering exceptional service to our customers.
• Innovation: We encourage new ideas and continuous improvement.
• Teamwork: We work together to achieve our goals, supporting and respecting each other.
• Ownership: We take responsibility for our work and are committed to achieving results.
• Growth: We provide opportunities for personal and professional development.

How to Apply

If you are enthusiastic about joining our team and meet the requirements outlined above, we encourage you to apply. Please submit your application through our online portal, including your resume and a cover letter highlighting your relevant experience and skills.

FAQ

1. What experience is required for this role?

   Previous experience in a similar environment (FMCG/Retail/Warehouse/Last mile delivery) is valued but not required. We are looking for candidates with a hands-on mentality, attention to detail, and a track record of attendance and punctuality.

2. What are the key responsibilities of a Warehouse Supervisor?

   Key responsibilities include overseeing order fulfillment, communicating with riders, managing the dispatch area, ensuring accurate stock counts, maintaining warehouse cleanliness, and completing H&S checks.

3. What opportunities for growth are available?

   This position can transition into Warehouse Assistant Manager and Warehouse Manager roles, offering clear career progression within Deliveroo.

4. What benefits are included in the compensation package?

   Benefits include a competitive hourly salary, guaranteed hours, weekly payroll, a permanent position, growth opportunities, a Deliveroo Plus subscription, discounted gym subscriptions, wellbeing programs, and pension contributions.

5. What is the interview process like?

   The interview process involves applying for the role, an initial screening, and an in-person interview to discuss your experience and fit for the position.

6. What is the work environment like at Deliveroo?

   Deliveroo fosters a fast-paced, autonomous, and collaborative work environment. We value innovation, ownership, and teamwork.

7. What are the working hours for this position?

   This is a full-time position with a minimum of 37.5 hours per week.

8. Is there on-site training provided?

   Yes, Deliveroo provides extensive on-site training to ensure you have the skills and knowledge to succeed in your role.

9. What is the Deliveroo Plus subscription?

   The Deliveroo Plus subscription gives you access to exclusive offers and free delivery on selected orders.

10. Are there opportunities for overtime?

    Opportunities for overtime may be available depending on the needs of the business.