Resume and JobRESUME AND JOB
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Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design

Deloitte

Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design

Deloitte logo

Deloitte

full-time

Posted: November 30, 2025

Number of Vacancies: 1

Job Description

Your potential, unleashed.

 

 India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

Your work profile:

As an Associate Director in our T&T Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

Job Overview

Business process re-engineering

 

Skills Required

  1. Drive the business process re-engineering agenda in Banking Domain across the organization to enhance efficiency and effectiveness.
  2. Design customer-centric processing journeys aligned with key customer requirements (CTQs).
  3. Lead global/regional transformation initiatives from opportunity identification to execution and benefit realization.
  4. Implement cross-functional transformation programs to improve client experience, reduce costs, and boost operational performance.
  5. Manage end-to-end solution design (IT & Non-IT), ensuring alignment with strategic priorities.
  6. Define and enforce performance standards using formal process engineering methodologies.
  7. Develop actionable metrics to support continuous improvement.
  8. Ensure solutions comply with policies, procedures, and risk frameworks by collaborating with Risk Stewards.
  9. Conduct competitive benchmarking and market analysis to inform process improvement strategies

Your role

  • Drive the business process re-engineering agenda in Banking Domain across the organization to enhance efficiency and effectiveness.
  • Design customer-centric processing journeys aligned with key customer requirements (CTQs).
  • Lead global/regional transformation initiatives from opportunity identification to execution and benefit realization.
  • Implement cross-functional transformation programs to improve client experience, reduce costs, and boost operational performance.
  • Manage end-to-end solution design (IT & Non-IT), ensuring alignment with strategic priorities.
  • Define and enforce performance standards using formal process engineering methodologies.
  • Develop actionable metrics to support continuous improvement.
  • Ensure solutions comply with policies, procedures, and risk frameworks by collaborating with Risk Stewards.
  • Conduct competitive benchmarking and market analysis to inform process improvement strategies

 

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development

 Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

 

Our purpose                                                                                                                                                                                                                   

Deloitte is led by a purpose: To make an impact that matters.

 

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world

 Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

Locations

  • Bengaluru, India

Salary

Skills Required

  • Process Improvementintermediate
  • Leadershipintermediate

Responsibilities

  • : As an Associate Director in our T&T Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations:
  • Job Overview Business process re

Benefits

  • general: Professional Development

Target Your Resume for "Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design" , Deloitte

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Associate DirectorDeloitte Touche Tohmatsu India LLPConsultingProfessional Services

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Deloitte logo

Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design

Deloitte

Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design

Deloitte logo

Deloitte

full-time

Posted: November 30, 2025

Number of Vacancies: 1

Job Description

Your potential, unleashed.

 

 India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

Your work profile:

As an Associate Director in our T&T Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

Job Overview

Business process re-engineering

 

Skills Required

  1. Drive the business process re-engineering agenda in Banking Domain across the organization to enhance efficiency and effectiveness.
  2. Design customer-centric processing journeys aligned with key customer requirements (CTQs).
  3. Lead global/regional transformation initiatives from opportunity identification to execution and benefit realization.
  4. Implement cross-functional transformation programs to improve client experience, reduce costs, and boost operational performance.
  5. Manage end-to-end solution design (IT & Non-IT), ensuring alignment with strategic priorities.
  6. Define and enforce performance standards using formal process engineering methodologies.
  7. Develop actionable metrics to support continuous improvement.
  8. Ensure solutions comply with policies, procedures, and risk frameworks by collaborating with Risk Stewards.
  9. Conduct competitive benchmarking and market analysis to inform process improvement strategies

Your role

  • Drive the business process re-engineering agenda in Banking Domain across the organization to enhance efficiency and effectiveness.
  • Design customer-centric processing journeys aligned with key customer requirements (CTQs).
  • Lead global/regional transformation initiatives from opportunity identification to execution and benefit realization.
  • Implement cross-functional transformation programs to improve client experience, reduce costs, and boost operational performance.
  • Manage end-to-end solution design (IT & Non-IT), ensuring alignment with strategic priorities.
  • Define and enforce performance standards using formal process engineering methodologies.
  • Develop actionable metrics to support continuous improvement.
  • Ensure solutions comply with policies, procedures, and risk frameworks by collaborating with Risk Stewards.
  • Conduct competitive benchmarking and market analysis to inform process improvement strategies

 

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development

 Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

 

Our purpose                                                                                                                                                                                                                   

Deloitte is led by a purpose: To make an impact that matters.

 

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world

 Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

Locations

  • Bengaluru, India

Salary

Skills Required

  • Process Improvementintermediate
  • Leadershipintermediate

Responsibilities

  • : As an Associate Director in our T&T Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations:
  • Job Overview Business process re

Benefits

  • general: Professional Development

Target Your Resume for "Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design" , Deloitte

Get personalized recommendations to optimize your resume specifically for Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design" , Deloitte

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Associate DirectorDeloitte Touche Tohmatsu India LLPConsultingProfessional Services

Related Jobs You May Like

No related jobs found at the moment.