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T&T - Customer - Sales & Service - Manager

Deloitte

Sales Jobs

T&T - Customer - Sales & Service - Manager

full-timePosted: Nov 14, 2025

Job Description

 

Your potential, unleashed.

 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

 

The Team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.    


Deloitte Digital is passionate and focused on helping clients tackle their most complex challenges with Salesforce technology. Learn how we help clients innovate, improve user experience, and maximize the value from customer operations by harnessing the breadth and depth of our digital capabilities. Learn more about Salesforce Technology Practice

 

 

Your work profile:

Key Responsibilities

  • Solution Design & Scoping: Collaborate with sales/ business teams to analyse client environments, processes, and systems to create comprehensive transformation blueprints outlining the scope, approach, and technology fit
  • Pre-Sales Expertise: Provide deep Salesforce and other CRM platform pre-sales expertise, including solution design, architecture, staffing / resource planning and pricing along with recommendations for Salesforce core clouds and industry-specific offerings.
  • Customization & Integration Planning: Identify customization needs and develop integration strategies across systems to meet business requirements
  • Strategic Alliances: Collaborate with alliance partners and business teams to design cost-effective, high-impact solutions
  • Cost Estimation & Proposal Development: Prepare staffing/resource plan and cost estimates and timelines in collaboration with sales/ business teams. Support in preparation of RFI/RFP responses, aligning solutions to client needs, pain points, and strategic goals.

 

What We’re Looking For

  • 8+ years of Salesforce consulting or solution architecture experience, with at least 2 years in a pre-sales or solution consulting capacity.
  • Strong knowledge of Salesforce core clouds, Salesforce Industries, and integration capabilities.
  • Industry Experience: Proven experience in financial services, automotive, manufacturing, consumer sector, or ERI (Energy, Resources, and Industrials) sectors.
  • Demonstrated expertise in RFP/RFI management, solution design, and business case creation.
  • Exceptional communication, presentation, and stakeholder management skills.
  • Salesforce certifications (Admin, Sales Cloud, Service Cloud, Industries) preferred.
  • Education: Any Graduate

How you’ll grow

 

Connect for impact

 

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

 

Empower to lead

 

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

 

Inclusion for all

 

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

 

Drive your career

 

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

 

Everyone’s welcome… entrust your happiness to us                                                                                                                                                                                                                                                             

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. 

 

Interview tips

 

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

Locations

  • Bengaluru, India

Salary

Skills Required

  • Machine Learningintermediate
  • Salesforceintermediate
  • Communicationintermediate
  • Analyticsintermediate

Responsibilities

  • : Key Responsibilities Solution Design & Scoping: Collaborate with sales/ business teams to analyse client environments, processes, and systems to create comprehensive transformation blueprints outlining the scope, approach, and technology fit Pre
  • Sales Expertise: Provide deep Salesforce and other CRM platform pre
  • sales expertise, including solution design, architecture, staffing / resource planning and pricing along with recommendations for Salesforce core clouds and industry
  • specific offerings. Customization & Integration Planning: Identify customization needs and develop integration strategies across systems to meet business

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ManagerDeloitte Touche Tohmatsu India LLPConsultingProfessional Services

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Deloitte logo

T&T - Customer - Sales & Service - Manager

Deloitte

Sales Jobs

T&T - Customer - Sales & Service - Manager

full-timePosted: Nov 14, 2025

Job Description

 

Your potential, unleashed.

 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

 

The Team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.    


Deloitte Digital is passionate and focused on helping clients tackle their most complex challenges with Salesforce technology. Learn how we help clients innovate, improve user experience, and maximize the value from customer operations by harnessing the breadth and depth of our digital capabilities. Learn more about Salesforce Technology Practice

 

 

Your work profile:

Key Responsibilities

  • Solution Design & Scoping: Collaborate with sales/ business teams to analyse client environments, processes, and systems to create comprehensive transformation blueprints outlining the scope, approach, and technology fit
  • Pre-Sales Expertise: Provide deep Salesforce and other CRM platform pre-sales expertise, including solution design, architecture, staffing / resource planning and pricing along with recommendations for Salesforce core clouds and industry-specific offerings.
  • Customization & Integration Planning: Identify customization needs and develop integration strategies across systems to meet business requirements
  • Strategic Alliances: Collaborate with alliance partners and business teams to design cost-effective, high-impact solutions
  • Cost Estimation & Proposal Development: Prepare staffing/resource plan and cost estimates and timelines in collaboration with sales/ business teams. Support in preparation of RFI/RFP responses, aligning solutions to client needs, pain points, and strategic goals.

 

What We’re Looking For

  • 8+ years of Salesforce consulting or solution architecture experience, with at least 2 years in a pre-sales or solution consulting capacity.
  • Strong knowledge of Salesforce core clouds, Salesforce Industries, and integration capabilities.
  • Industry Experience: Proven experience in financial services, automotive, manufacturing, consumer sector, or ERI (Energy, Resources, and Industrials) sectors.
  • Demonstrated expertise in RFP/RFI management, solution design, and business case creation.
  • Exceptional communication, presentation, and stakeholder management skills.
  • Salesforce certifications (Admin, Sales Cloud, Service Cloud, Industries) preferred.
  • Education: Any Graduate

How you’ll grow

 

Connect for impact

 

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

 

Empower to lead

 

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

 

Inclusion for all

 

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

 

Drive your career

 

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

 

Everyone’s welcome… entrust your happiness to us                                                                                                                                                                                                                                                             

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. 

 

Interview tips

 

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

Locations

  • Bengaluru, India

Salary

Skills Required

  • Machine Learningintermediate
  • Salesforceintermediate
  • Communicationintermediate
  • Analyticsintermediate

Responsibilities

  • : Key Responsibilities Solution Design & Scoping: Collaborate with sales/ business teams to analyse client environments, processes, and systems to create comprehensive transformation blueprints outlining the scope, approach, and technology fit Pre
  • Sales Expertise: Provide deep Salesforce and other CRM platform pre
  • sales expertise, including solution design, architecture, staffing / resource planning and pricing along with recommendations for Salesforce core clouds and industry
  • specific offerings. Customization & Integration Planning: Identify customization needs and develop integration strategies across systems to meet business

Target Your Resume for "T&T - Customer - Sales & Service - Manager" , Deloitte

Get personalized recommendations to optimize your resume specifically for T&T - Customer - Sales & Service - Manager. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "T&T - Customer - Sales & Service - Manager" , Deloitte

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

ManagerDeloitte Touche Tohmatsu India LLPConsultingProfessional Services

Answer 10 quick questions to check your fit for T&T - Customer - Sales & Service - Manager @ Deloitte.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.