About Nike

Nike, Inc. is the world's leading sports brand, empowering athletes worldwide with innovative footwear, apparel, and equipment. Founded on the belief that 'If you have a body, you are an athlete,' Nike fosters a global culture of sport, performance, and community. With iconic products like Air Jordan, Nike Dunk, and cutting-edge running gear, Nike dominates the retail and athletic industry. Joining Nike means becoming part of a dynamic team that shapes the future of sport in stores like the Marche Central Montreal Outlet.

Role Overview

As a Department Manager (Coach) at Nike's Marche Central Montreal Outlet Store, you will represent the Nike brand in a high-energy retail environment. This full-time permanent position involves 40 hours per week, including nights and weekends. You will guide customers, lead your team, and drive exceptional service to create memorable experiences. Leverage your retail expertise to execute growth strategies, build community partnerships, and embody Nike's athletic culture in Montreal, Quebec, Canada.

Key Responsibilities

Your role as Department Manager is pivotal to store success. Key responsibilities include:

• Directing your team to contribute to seamless store operations and a positive atmosphere.
• Ensuring adequate staffing by attracting, evaluating, and integrating new colleagues.
• Equipping store employees with essential tools for daily performance.
• Leading efforts to boost commercial results, including budgeting, planning, high-level customer service, sales, and team management.
• Managing the full product lifecycle, from stockroom organization to visual merchandising on the sales floor.

Team Leadership Focus

Coach and motivate your team to deliver the best customer experiences while fostering inclusion and support. Use your skills to resolve conflicts, provide guidance, and inspire peak performance.

Qualifications & Requirements

To succeed as a Nike Department Manager, bring the following:

• Three years of customer-facing experience in retail or hospitality sectors.
• One year of supervisory or management experience.
• Proven ability to recruit, build, and lead high-performing teams.
• Proficiency in Microsoft Office and retail systems.
• Physical capabilities: bending, squatting, reaching overhead, ladder use, and standing for prolonged periods (with or without reasonable accommodations).
• Strong conflict resolution, employee coaching, and advisory skills.
• Flexible availability for mornings, evenings, weekends, and holidays.

Physical and Scheduling Demands

This role requires energy and adaptability in a fast-paced outlet store setting, ensuring you can handle high volumes and intense rhythms.

Benefits & Perks

Nike offers competitive rewards for your contributions:

• Comprehensive health, wellness, and dental insurance.
• Tuition reimbursement program, employee assistance, and retirement savings plan participation.
• Accrued paid vacation and paid holidays.
• Employee Stock Purchase Plan (ESPP) for buying Nike shares at a discount.
• Generous product discounts for you and your family.

Additional Perks

Enjoy ongoing training programs to advance your career within Nike's global network.

Career Growth

Nike invests in your development with structured training, leadership opportunities, and pathways to higher roles like Store Manager or District Manager. Your passion for sport and retail will fuel promotions across Nike's Canadian and international stores. Build a long-term career representing a brand that transcends individual boundaries.

Why Join Us

At Nike Marche Central Montreal, you'll coach exceptional teams, create positive experiences, and live the brand's mission. Be the go-to leader for customers, communities, and colleagues. Nike commits to diversity, hiring without regard to ethnicity, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, or disability. Join a premium employer offering stability, excitement, and purpose in Montreal's vibrant retail scene.

Role FAQs

Q: What is the work schedule?
A: Full-time, 40 hours per week, including nights, weekends, and holidays as needed.

Q: Is prior management experience required?
A: Yes, at least one year of supervisory experience and three years in customer-facing roles.

Q: What benefits are immediately available?
A: Health insurance, paid time off, product discounts, and more from day one.

Q: How does Nike support career advancement?
A: Through training programs, tuition reimbursement, and internal promotion opportunities.

Q: Is this role physically demanding?
A: Yes, involving standing, lifting, and movement throughout shifts.

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