Design for Service Commodity Manager at Ford Motor Company

About Ford

Ford Motor Company is a global automotive leader with over 120 years of innovation, headquartered in Dearborn, Michigan. We pioneered the assembly line, launched the iconic Mustang, and now lead in electric vehicles with the F-150 Lightning and Mustang Mach-E. Ford's Customer Service Division (FCSD) ensures exceptional after-sales experiences, powering customer loyalty worldwide. Our Allen Park, Michigan facility is at the heart of Service Engineering and Operations (SE&O), where cutting-edge teams like Design for Service (DFS) transform how vehicles are serviced. Join Ford to contribute to a legacy of excellence in the automotive industry.

Role Overview

As Design for Service Commodity Manager in Allen Park, MI, you'll be a pivotal member of Ford's DFS team within FCSD. This full-time role focuses on engineering future products for best-in-class repair experiences that are easy, fast, predictable, and cost-effective. You'll drive serviceability improvements across commodities, platforms, and technologies throughout the product lifecycle. By embedding service considerations early in design, you'll lower Cost Per Repair, reduce ownership costs, simplify repairs, and boost technician productivity. This position offers a unique opportunity to influence Ford's next-generation vehicles, blending engineering expertise with service innovation in a collaborative, high-impact environment.

Key Responsibilities

Your role will involve hands-on leadership in service-oriented design:

• Lead design enhancements for maintenance and serviceability across the full product lifecycle, targeting commodities, platforms, and emerging technologies.
• Collaborate with cross-functional teams to integrate serviceability from concept through production, ensuring repairs are intuitive and efficient.
• Analyze and reduce Cost Per Repair (CPR) and total Cost of Ownership (COO) through data-driven insights and process optimizations.
• Minimize repair complexity by advocating for accessible components, modular designs, and standardized procedures.
• Maximize technician efficiency via tools, diagnostics, and training recommendations tied to vehicle architecture.

Qualifications & Requirements

To excel as Design for Service Commodity Manager, you'll need:

• Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related discipline; advanced degree preferred.
• 5+ years of experience in automotive service engineering, design engineering, or commodity management.
• Deep understanding of vehicle service processes, repair tools, and diagnostic systems.
• Proven track record in cross-functional collaboration with design, manufacturing, and service teams.
• Strong analytical skills for cost modeling, failure mode analysis (FMEA), and service data interpretation.
• Excellent communication skills to influence stakeholders and present recommendations effectively.

Experience with Ford's product lines or similar OEMs is highly desirable. Travel may be required to support global platforms.

Benefits & Perks

Ford offers a premium compensation package designed for your well-being and success:

• Competitive salary estimated at $65,000 - $95,000 annually, based on automotive sector rates, with performance incentives.
• Comprehensive health benefits including medical, dental, vision, and wellness programs.
• 401(k) retirement savings with generous company match and immediate vesting.
• Paid time off, holidays, and flexible work arrangements.
• Tuition assistance, leadership training, and career development opportunities.
• On-site fitness centers, employee discounts on Ford vehicles, and family-friendly policies.

Career Growth

At Ford, your career accelerates with us. This role provides exposure to executive leadership in FCSD and SE&O, opening doors to senior engineering positions, platform leadership, or global service strategy roles. Ford's commitment to employee development includes mentorship programs, rotational assignments, and access to LinkedIn Learning. Many DFS team members advance to director-level roles, leveraging their expertise in service innovation. With Ford's push into EVs and autonomous tech, your skills in commodity management will position you at the forefront of automotive evolution.

Why Join Us

Why choose Ford's Design for Service team? We're not just fixing cars—we're redefining serviceability for the future. Work on groundbreaking projects that impact millions of Ford owners, from electrified powertrains to connected diagnostics. Enjoy a collaborative culture in Allen Park, MI, near Detroit's automotive hub, with modern facilities and innovative tools. Ford values diversity, inclusion, and sustainability, fostering an environment where your ideas drive real change. Be part of a company investing $22 billion in U.S. manufacturing, committed to American jobs and innovation.

Role FAQs

What is the work environment like?

Hybrid setup in Allen Park, MI, combining office collaboration, lab testing, and virtual meetings with global teams.

Is relocation assistance available?

Yes, Ford provides relocation support for qualifying candidates.

What tools does the DFS team use?

Advanced CAD software, service simulation tools, data analytics platforms, and Ford's proprietary engineering systems.

How does this role impact Ford's goals?

Directly contributes to customer satisfaction, warranty cost reductions, and competitive service leadership.

Apply today to shape the future of automotive service at Ford!