About Cardinal Health

Cardinal Health is a global leader in healthcare services and solutions, empowering pharmacies, hospitals, and healthcare systems worldwide. With a focus on supply chain management, clinical products, and innovative technologies, Cardinal Health drives efficiency and better patient outcomes. Our Global HR Services team plays a pivotal role in creating seamless employee experiences, and we're expanding our UX capabilities in Costa Rica to support our international workforce.

Role Overview

As a Designer, User Experience Design on our Global HR Services UX team in Costa Rica-FIELD, you'll shape how thousands of employees worldwide interact with HR systems. This role involves crafting intuitive, accessible HR portals that simplify everyday tasks, from payroll to benefits enrollment. With 4-8 years of experience, you'll apply comprehensive UX expertise to transform complex processes into engaging, user-friendly solutions. This full-time position offers the chance to work on large-scale projects with global impact, collaborating across teams to deliver innovative designs aligned with business goals.

Key Responsibilities

Your day-to-day will focus on end-to-end UX delivery:

• Design and deliver content that enables employees to complete HR tasks effortlessly.
• Simplify intricate HR processes into clear, actionable steps for seamless user experiences.
• Collaborate with subject matter experts, stakeholders, and developers to align solutions with employee and business needs.
• Create high-fidelity wireframes, prototypes, and visual designs, partnering closely with engineering teams to bring concepts to life.
• Lead discovery phases, usability testing, and iterate based on qualitative and quantitative data insights.

Qualifications & Requirements

To succeed in this role, you'll need:

• 4-8 years of professional experience in UX design, ideally in HR tech or enterprise software.
• Bachelor's degree in design, HCI, or a related field, or equivalent practical experience.
• Advanced/fluent English proficiency, with strong writing skills in both English and Spanish.
• Proven expertise in content design, creating clear guides and articles.
• Familiarity with WCAG standards and inclusive design principles.
• A data-driven mindset, leveraging user research and analytics.

At this senior level, you'll apply deep knowledge to complex projects, develop innovative solutions, and mentor junior colleagues while receiving guidance only on new initiatives.

Benefits & Perks

Cardinal Health offers a comprehensive benefits package tailored to support your professional and personal growth:

• Inclusive workplace valuing diversity of thought, experience, and background.
• Opportunities for back-to-work parents, people with disabilities, non-degree holders, and Veterans.
• Competitive salary estimated at $25,000-$40,000 USD annually, based on Costa Rica healthcare sector rates with upside buffer.
• Global exposure working on HR systems for international teams.
• Professional development, including mentorship and contributions to policies.
• Equal Opportunity/Affirmative Action employer, ensuring fair consideration regardless of protected status.

Career Growth

This role positions you for advancement within Cardinal Health's innovative UX and HR technology teams. With responsibilities spanning complex projects and stakeholder collaboration, you'll build expertise in enterprise UX, accessibility, and user advocacy. Many team members progress to lead designer or UX manager roles, contributing to strategic initiatives. Our emphasis on empathy, critical thinking, and adaptability fosters long-term career success in a supportive environment.

Why Join Us

Join Cardinal Health to make a tangible difference in employee experiences worldwide. Be part of a team that simplifies HR for thousands, leveraging cutting-edge UX practices in an inclusive culture. In Costa Rica-FIELD, enjoy a collaborative atmosphere with global reach, premium resources, and a commitment to your authentic self. Stand out with storytelling skills, problem-solving, and a passion for accessible design—apply now to elevate HR at a healthcare leader.

Role FAQs

What is the experience level required?

4-8 years in UX design, with end-to-end expertise from discovery to testing.

Is bilingual proficiency mandatory?

Yes, advanced English and solid Spanish writing skills are essential.

What tools or skills are prioritized?

Wireframing, content design, WCAG accessibility, and data-informed iteration.

How does Cardinal Health support diversity?

We encourage applications from diverse backgrounds and provide equal opportunities without discrimination.

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