Description

• Develop and execute comprehensive research plans aligned with business objectives;
• Build and maintain relationships with key stakeholders, ensuring research impact;
• Plan and conduct research using a variety of methods including observation sessions, user interviews, usability tests, and surveys;
• Collaborate with product managers and stakeholders to translate research findings into actionable design items that align with business objectives;
• Synthesize findings into actionable recommendations and present them to stakeholders, advocating for user needs and driving insights into long-term product decisions;
• Advocate for user needs across the organization, promoting a culture of user-centricity;
• Stay up to date with industry trends and best practices, continuously seeking opportunities to improve our research processes and deliverables;
• We could be a bit more inclusive yet specific. E.g. "Utilize advanced analytics tools like Google Analytics, Hotjar, Fullstory, etc. to enhance research outcomes (we use Fullstory);
• Enhance and maintain efficient processes for managing and utilizing user feedback repositories, ensuring data is accessible and actionable for cross-functional teams.

Qualifications

• 6+ years of UX research experience, with a strong track record of impactful contributions;
• Expertise in a variety of research methods, including observational studies and data-driven analysis;
• Proficiency in analytics tools and their application in UX research;
• Strong leadership, mentoring, and cross-functional collaboration skills;
• Excellent organization skills, with the ability to manage multiple projects and prioritize tasks effectively;
• Exceptional analytical, presentation, and storytelling abilities to communicate research findings to diverse audiences effectively;
• Proficiency in integrating research insights into product strategy;
• Familiarity with agile workflows (especially Scrum) and experience with project management tools such as Jira.

Additional Info

Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

Company Description

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €652M. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 18 EMEA countries. Become one of our +8.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.