About the Role

As an Account Manager at DHL, the global leader in logistics and supply chain solutions, you will serve as the vital link connecting our world-class operations with valued customers and the broader business ecosystem. This dynamic role positions you at the heart of our mission to deliver excellence in every shipment, ensuring seamless coordination and customer satisfaction in a fast-paced international environment.

Your key responsibilities include building and nurturing strong relationships with industry-leading clients, acting as the primary point of contact to address their unique logistical needs. You will proactively identify challenges, devise innovative solutions, and collaborate with internal teams to optimize supply chain processes. From negotiating contracts and monitoring performance metrics to driving continuous improvement initiatives, you will play a pivotal role in overcoming daily hurdles and fostering long-term partnerships that propel business growth.

Working at DHL means joining a forward-thinking organization renowned for its commitment to innovation, sustainability, and employee development. With a presence in over 220 countries, you'll gain exposure to diverse markets and cutting-edge technologies like AI-driven tracking and green logistics. DHL invests heavily in your professional journey, offering comprehensive training programs, mentorship opportunities, and clear pathways for advancement into senior management or specialized roles. Embrace a culture that values work-life balance, inclusivity, and high performance, where your contributions directly impact global trade.

This position offers unparalleled career growth, with opportunities to lead strategic accounts, expand into international markets, and shape the future of logistics. If you're a proactive problem-solver passionate about customer success, join DHL and elevate your career to new heights in an industry that's always moving forward.

Key Responsibilities

• Act as the 'glue' between operations, customers, and wider business
• Overcome daily logistical challenges