About the Role

Join DHL as an AFR Intern and dive into the dynamic world of international air freight logistics. This entry-level role offers hands-on experience in managing import shipments, ensuring seamless operations from arrival to delivery. As an intern, you will play a pivotal role in coordinating client air cargo imports, tracking shipment progress in real-time, and communicating with overseas partners to verify cargo conditions and resolve transportation issues. Your responsibilities will include updating clients on import statuses, issuing advance notifications and arrival alerts to customers and customs brokers, handling cargo anomalies through proactive liaison, preparing invoices, reconciling expenses, and supporting supervisors with ad-hoc tasks.

Working at DHL means being part of a global leader in logistics, where innovation drives efficiency and sustainability shapes the future. You'll collaborate with diverse teams in a fast-paced environment, gaining exposure to cutting-edge supply chain technologies and international trade practices. DHL fosters a culture of excellence, offering mentorship from seasoned professionals and opportunities to build a robust network across continents.

This internship is more than temporary—it's a launchpad for your career in logistics. Excel here, and unlock pathways to full-time roles in operations, customer service, or supply chain management. Develop transferable skills like problem-solving, cross-cultural communication, and attention to detail, all while contributing to DHL's mission of connecting people and improving lives. With comprehensive training and real-world projects, you'll emerge ready to thrive in the global logistics industry. Apply now to kickstart your journey with the world's most admired logistics company.

Key Responsibilities

• 安排客戶空運貨物進口/追蹤貨物進度
• 與國外溝通確認貨物貨況和其他運輸相關事宜
• 回報客戶進口貨物的進度
• 執行發送預報與到貨通知客戶與報關行
• 貨物異常處理及聯繫
• 開立帳單及核對費用
• 處理主管交付事宜