About the Role

Join DHL as an Assistant Manager – Operations / Shift In-charge at our dynamic Ground Hubs, where you'll play a pivotal role in ensuring seamless logistics operations. This position within the Ground Operations function reports to senior leadership and involves leading shifts to maintain high standards of efficiency, safety, and customer satisfaction. As Shift In-charge, you'll oversee daily hub activities, coordinate teams, optimize workflows, and drive performance metrics to support DHL's global supply chain excellence.

Key responsibilities include managing ground handling processes, monitoring operational KPIs, implementing process improvements, and fostering a collaborative team environment. You'll troubleshoot real-time challenges, ensure regulatory compliance, and contribute to cost-saving initiatives, all while upholding DHL's commitment to reliable and sustainable logistics solutions.

Working at DHL means being part of a world-class organization renowned for innovation and employee development. With a presence in over 220 countries, DHL offers unparalleled exposure to international logistics, cutting-edge technology like automation and AI-driven tracking, and a culture that values diversity and inclusion. Employees enjoy comprehensive training programs, flexible work options, and a supportive network that empowers professional growth.

Career advancement is a cornerstone at DHL, with clear pathways from operations leadership to regional management and beyond. Benefit from mentorship, leadership development courses, and global mobility opportunities. If you're a proactive leader passionate about operations and ready to elevate your career in a fast-paced, rewarding environment, this role at DHL is your gateway to impactful success and long-term fulfillment.

Key Responsibilities

• Oversee ground operations as Shift In-charge at Ground Hubs
• Manage daily shift activities and team coordination
• Ensure operational efficiency and compliance in hub operations