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航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長

DHL

Customer Support and Service Jobs

航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長

full-timePosted: Dec 1, 2025

Job Description

About the Role

Join DHL Global Forwarding, a powerhouse within the Deutsche Post DHL Group, as the Section Chief (Kakaricho) for Tokyo Air Export Customer Operations in the BC Customer TC-2 team. This pivotal role in the Aviation Cargo Division places you at the heart of DHL's world-class logistics operations, handling air freight exports from Tokyo. As a specialist in B2B cargo transportation, you will oversee customer operations, ensuring seamless execution of air cargo shipments for global clients. DHL boasts the world's second-largest air cargo handling volume and third in ocean freight, supported by 900 offices across 190+ countries and 31,500 expert professionals.

Key responsibilities include leading the TC-2 team in BC customer management, coordinating air export processes, resolving complex shipment issues, and driving operational efficiency. You will collaborate with international partners to deliver tailored logistics solutions, leveraging DHL's cutting-edge technology and vast network to support client business growth.

Working at DHL means thriving in a dynamic, multicultural environment that values innovation and expertise. With access to global resources and continuous training programs, you'll contribute to industry-leading performance while advancing your career. Opportunities for growth abound, from regional leadership to specialized logistics roles, in a company committed to sustainability and employee development. This position offers the chance to make a tangible impact on global trade, surrounded by top-tier professionals in one of the world's most reliable logistics networks. Elevate your career with DHL and shape the future of air cargo excellence.

Key Responsibilities

  • 東京航空貨物輸出業務の管理
  • BCカスタマー対応(TC-2レベル)
  • 航空貨物輸出チームのリード(係長)

What We Offer

  • ドイツポストDHLグループの一員としてグローバルな安定性
  • 世界190以上の国・地域でのネットワーク活用
  • 経験豊かなエキスパートとの協働環境

Locations

  • Narita, Chiba, Japan

Salary

Estimated Salary Rangemedium confidence

7,500,000 - 9,500,000 JPY / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • チームマネジメントintermediate
  • 顧客対応intermediate
  • kpi管理intermediate
  • 業務改善intermediate
  • cargo wise1intermediate
  • 英語力intermediate
  • 問題解決能力intermediate
  • 顧客関係構築intermediate
  • 業務フローの標準化intermediate
  • データ分析intermediate
  • チームリーディングintermediate
  • 納期調整intermediate
  • モニタリングintermediate
  • 教育・指導intermediate
  • トラブルシューティングintermediate
  • 顧客満足度向上intermediate
  • 航空貨物輸出業務知識intermediate
  • カスタマーサービススキルintermediate
  • チームリード能力intermediate
  • ロジスティクス業界経験intermediate

Responsibilities

  • 東京航空貨物輸出業務の管理
  • BCカスタマー対応(TC-2レベル)
  • 航空貨物輸出チームのリード(係長)

Benefits

  • general: ドイツポストDHLグループの一員としてグローバルな安定性
  • general: 世界190以上の国・地域でのネットワーク活用
  • general: 経験豊かなエキスパートとの協働環境

Target Your Resume for "航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長" , DHL

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Check Your ATS Score for "航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長" , DHL

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OperationsDHLAPACJapanLogisticsTransportationSupply Chain

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DHL logo

航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長

DHL

Customer Support and Service Jobs

航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長

full-timePosted: Dec 1, 2025

Job Description

About the Role

Join DHL Global Forwarding, a powerhouse within the Deutsche Post DHL Group, as the Section Chief (Kakaricho) for Tokyo Air Export Customer Operations in the BC Customer TC-2 team. This pivotal role in the Aviation Cargo Division places you at the heart of DHL's world-class logistics operations, handling air freight exports from Tokyo. As a specialist in B2B cargo transportation, you will oversee customer operations, ensuring seamless execution of air cargo shipments for global clients. DHL boasts the world's second-largest air cargo handling volume and third in ocean freight, supported by 900 offices across 190+ countries and 31,500 expert professionals.

Key responsibilities include leading the TC-2 team in BC customer management, coordinating air export processes, resolving complex shipment issues, and driving operational efficiency. You will collaborate with international partners to deliver tailored logistics solutions, leveraging DHL's cutting-edge technology and vast network to support client business growth.

Working at DHL means thriving in a dynamic, multicultural environment that values innovation and expertise. With access to global resources and continuous training programs, you'll contribute to industry-leading performance while advancing your career. Opportunities for growth abound, from regional leadership to specialized logistics roles, in a company committed to sustainability and employee development. This position offers the chance to make a tangible impact on global trade, surrounded by top-tier professionals in one of the world's most reliable logistics networks. Elevate your career with DHL and shape the future of air cargo excellence.

Key Responsibilities

  • 東京航空貨物輸出業務の管理
  • BCカスタマー対応(TC-2レベル)
  • 航空貨物輸出チームのリード(係長)

What We Offer

  • ドイツポストDHLグループの一員としてグローバルな安定性
  • 世界190以上の国・地域でのネットワーク活用
  • 経験豊かなエキスパートとの協働環境

Locations

  • Narita, Chiba, Japan

Salary

Estimated Salary Rangemedium confidence

7,500,000 - 9,500,000 JPY / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • チームマネジメントintermediate
  • 顧客対応intermediate
  • kpi管理intermediate
  • 業務改善intermediate
  • cargo wise1intermediate
  • 英語力intermediate
  • 問題解決能力intermediate
  • 顧客関係構築intermediate
  • 業務フローの標準化intermediate
  • データ分析intermediate
  • チームリーディングintermediate
  • 納期調整intermediate
  • モニタリングintermediate
  • 教育・指導intermediate
  • トラブルシューティングintermediate
  • 顧客満足度向上intermediate
  • 航空貨物輸出業務知識intermediate
  • カスタマーサービススキルintermediate
  • チームリード能力intermediate
  • ロジスティクス業界経験intermediate

Responsibilities

  • 東京航空貨物輸出業務の管理
  • BCカスタマー対応(TC-2レベル)
  • 航空貨物輸出チームのリード(係長)

Benefits

  • general: ドイツポストDHLグループの一員としてグローバルな安定性
  • general: 世界190以上の国・地域でのネットワーク活用
  • general: 経験豊かなエキスパートとの協働環境

Target Your Resume for "航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長" , DHL

Get personalized recommendations to optimize your resume specifically for 航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長" , DHL

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

OperationsDHLAPACJapanLogisticsTransportationSupply Chain

Answer 10 quick questions to check your fit for 航空貨物事業本部 東京航空貨物輸出 BCカスタマー TC-2 係長 @ DHL.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.