About the Role

Join DHL as a Casual Service Agent and become part of the world's #1 delivery and logistics company, renowned for its exceptional workplace culture and recognized as the No. 1 World’s Best Workplace™ by Great Place to Work. In this dynamic role, you will play a vital part in ensuring seamless operations at our service centers, handling customer inquiries, processing shipments, and delivering outstanding service that keeps our global network running smoothly.

Key responsibilities include greeting customers with a friendly demeanor, accurately sorting and labeling packages, operating scanning equipment to track shipments, and assisting with loading and unloading activities to maintain efficiency. You will collaborate with a diverse team to resolve issues promptly, uphold safety standards, and contribute to the high-volume processing of parcels that powers DHL's reputation for reliability and speed. Flexibility is key in this casual position, allowing you to support peak periods and varying shifts while gaining hands-on experience in logistics operations.

Working at DHL means more than just a job—it's a launchpad for career growth in a company that invests in its people. Enjoy a supportive environment with ongoing training programs, opportunities for advancement into full-time roles, and exposure to cutting-edge logistics technology. Our commitment to employee development fosters skills in customer service, inventory management, and operational excellence, opening doors to supervisory positions, specialized logistics roles, or even international opportunities within our vast network. With a focus on work-life balance, competitive pay, and a culture that celebrates individual contributions, DHL empowers you to thrive. If you're energetic, customer-focused, and ready to make an impact, this role offers the perfect entry into a rewarding logistics career with limitless potential.