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Causal Service Agent

DHL

Customer Support and Service Jobs

Causal Service Agent

part-timePosted: Dec 8, 2025

Job Description

About the Role

Join DHL as a Causal Service Agent and become a vital part of the world's #1 Delivery and Logistics Company, recognized as the No. 1 World’s Best Workplace™ by Great Place to Work. In this dynamic role, you will deliver exceptional customer service, ensuring seamless package handling, sorting, and dispatch operations at our state-of-the-art facilities. As a Causal Service Agent, your day-to-day responsibilities will include processing inbound and outbound shipments with accuracy and speed, operating warehouse equipment safely, assisting customers with inquiries, and maintaining a clean and organized workspace to uphold DHL's high standards of efficiency and reliability.

Key responsibilities encompass loading and unloading vehicles, scanning and tracking parcels using advanced logistics software, collaborating with team members to meet tight delivery deadlines, and resolving any service issues promptly to guarantee customer satisfaction. You will thrive in a fast-paced environment where attention to detail, physical stamina, and a proactive mindset are essential.

Working at DHL means more than just a job—it's a career launchpad fueled by our people-centric culture. Our employees are the heartbeat of our success, empowered with cutting-edge technology, comprehensive training programs, and opportunities for flexible scheduling suited to causal roles. Benefit from a supportive global network that values diversity, innovation, and work-life balance. DHL invests in your growth through skill development workshops, leadership pathways, and internal mobility programs, enabling you to advance from service agent to supervisory roles or specialized logistics positions. Embrace a rewarding journey with competitive pay, health benefits, and the pride of contributing to a company that connects the world, one package at a time. If you're energetic, reliable, and passionate about logistics, DHL offers the platform to excel and evolve.

Locations

  • Pittsburgh, Pennsylvania, United States of America

Salary

Estimated Salary Rangemedium confidence

32,000 - 42,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • customer serviceintermediate
  • communication skillsintermediate
  • microsoft officeintermediate
  • operational supportintermediate
  • problem resolutionintermediate
  • shipment processingintermediate
  • documentationintermediate
  • customer interactionintermediate
  • safety complianceintermediate
  • physical fitnessintermediate

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Tags & Categories

OperationsDHLAPACUnited States of AmericaLogisticsTransportationSupply Chain

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DHL logo

Causal Service Agent

DHL

Customer Support and Service Jobs

Causal Service Agent

part-timePosted: Dec 8, 2025

Job Description

About the Role

Join DHL as a Causal Service Agent and become a vital part of the world's #1 Delivery and Logistics Company, recognized as the No. 1 World’s Best Workplace™ by Great Place to Work. In this dynamic role, you will deliver exceptional customer service, ensuring seamless package handling, sorting, and dispatch operations at our state-of-the-art facilities. As a Causal Service Agent, your day-to-day responsibilities will include processing inbound and outbound shipments with accuracy and speed, operating warehouse equipment safely, assisting customers with inquiries, and maintaining a clean and organized workspace to uphold DHL's high standards of efficiency and reliability.

Key responsibilities encompass loading and unloading vehicles, scanning and tracking parcels using advanced logistics software, collaborating with team members to meet tight delivery deadlines, and resolving any service issues promptly to guarantee customer satisfaction. You will thrive in a fast-paced environment where attention to detail, physical stamina, and a proactive mindset are essential.

Working at DHL means more than just a job—it's a career launchpad fueled by our people-centric culture. Our employees are the heartbeat of our success, empowered with cutting-edge technology, comprehensive training programs, and opportunities for flexible scheduling suited to causal roles. Benefit from a supportive global network that values diversity, innovation, and work-life balance. DHL invests in your growth through skill development workshops, leadership pathways, and internal mobility programs, enabling you to advance from service agent to supervisory roles or specialized logistics positions. Embrace a rewarding journey with competitive pay, health benefits, and the pride of contributing to a company that connects the world, one package at a time. If you're energetic, reliable, and passionate about logistics, DHL offers the platform to excel and evolve.

Locations

  • Pittsburgh, Pennsylvania, United States of America

Salary

Estimated Salary Rangemedium confidence

32,000 - 42,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • customer serviceintermediate
  • communication skillsintermediate
  • microsoft officeintermediate
  • operational supportintermediate
  • problem resolutionintermediate
  • shipment processingintermediate
  • documentationintermediate
  • customer interactionintermediate
  • safety complianceintermediate
  • physical fitnessintermediate

Target Your Resume for "Causal Service Agent" , DHL

Get personalized recommendations to optimize your resume specifically for Causal Service Agent. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Causal Service Agent" , DHL

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

OperationsDHLAPACUnited States of AmericaLogisticsTransportationSupply Chain

Answer 10 quick questions to check your fit for Causal Service Agent @ DHL.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.