About the Role

As a Collection Medewerker at DHL Freight, you will take full ownership of a debtor portfolio, ensuring timely payments of outstanding invoices through proactive client engagement. This dynamic role involves independently managing accounts receivable, conducting regular follow-ups via phone, email, and other channels, analyzing payment behaviors, and negotiating amicable solutions to minimize overdue balances. Your efforts directly contribute to DHL's financial health, optimizing cash flow and supporting the company's global logistics operations.

Key responsibilities include monitoring open invoices, identifying at-risk accounts, escalating complex cases when necessary, and maintaining accurate records in DHL's systems. You will collaborate with sales, finance, and operations teams to resolve disputes swiftly, fostering strong customer relationships while upholding DHL's commitment to service excellence.

Working at DHL Freight means being part of a world-leading logistics powerhouse, operating in a fast-paced, international environment where innovation drives success. With a focus on employee development, DHL offers comprehensive training programs, modern tools, and a supportive culture that values work-life balance. Career growth is abundant—excel in collections and advance to senior credit roles, portfolio management, or even leadership positions in finance. Join a team that's connected to over 220 countries, delivering impact every day. If you're proactive, results-oriented, and thrive on building partnerships, this role at DHL Freight provides the platform to grow your career while contributing to seamless global supply chains.

Key Responsibilities

• Beheert zelfstandig een debiteurenportefeuille binnen DHL Freight
• Zorgt voor tijdige betaling van openstaande vorderingen
• Voert actief klantcontact uit