About the Role

Join DHL as a Commercial Program Manager within the Customer Solutions and Innovation (CSI) unit for the AP_CN region, where you'll play a pivotal role in managing the company's largest and most strategically important customers. CSI is DHL's cross-divisional powerhouse, driving commercial excellence and innovation across the organization. In this dynamic position, you'll oversee complex commercial programs, ensuring seamless execution that aligns with customer needs and DHL's global standards.

Key responsibilities include leading cross-functional teams to deliver tailored solutions, optimizing customer relationships through data-driven insights, and spearheading innovation initiatives that enhance service offerings. You'll collaborate with internal stakeholders to mitigate risks, track program performance using advanced analytics, and drive continuous improvement in customer satisfaction metrics. Expect to engage directly with C-suite executives from key accounts, negotiating contracts and identifying growth opportunities in the competitive AP_CN market.

Working at DHL means being part of a world-leading logistics giant with a commitment to sustainability, diversity, and employee development. Our culture fosters innovation and agility, supported by cutting-edge technology and a global network spanning over 220 countries. As a Commercial Program Manager, you'll benefit from comprehensive training programs, international exposure, and a collaborative environment that values work-life balance.

Career growth is a cornerstone at DHL, with clear pathways to senior leadership roles in commercial operations or innovation. This position offers the chance to shape the future of logistics, leveraging your expertise to drive impactful results. If you're a strategic thinker with a passion for customer-centric solutions, seize this opportunity to advance your career with a company that's redefining global supply chains.