About the Role

Join DHL's Air Export Department as a CS/OP Specialist, where you'll play a pivotal role in ensuring seamless air freight operations for global shipments. This dynamic position involves direct client coordination to arrange exports, generating essential dispatch notices and operation instructions within our advanced systems, and maintaining real-time tracking of cargo status to keep everything on schedule. You'll also manage any shipment irregularities with swift problem-solving and stakeholder communication, while handling ad-hoc tasks from supervisors to support team efficiency.

At DHL, the world's leading logistics powerhouse, you'll thrive in a fast-paced environment that values innovation, reliability, and customer-centricity. Our Air Export team is at the heart of international trade, leveraging cutting-edge technology and a vast global network to deliver unparalleled service. With over 50 years of expertise, DHL offers a collaborative culture where your contributions directly impact supply chains worldwide.

Career growth is a cornerstone at DHL. Starting as a CS/OP Specialist, you'll gain hands-on experience in air freight operations, client management, and logistics systems, opening doors to advanced roles in operations management, supply chain strategy, or international trade leadership. We invest in your development through comprehensive training programs, certifications in aviation logistics, and mentorship from industry veterans. Enjoy competitive compensation, flexible work options, and opportunities for international assignments. If you're passionate about logistics and ready to elevate your career with a global leader, this role at DHL is your launchpad to success.

Key Responsibilities

• Contact clients to arrange air export shipments
• Create dispatch notices/operation instruction sheets in the system for relevant units to execute
• Track and update shipment status
• Handle shipment abnormalities and related communications
• Manage tasks assigned by supervisor

Required Qualifications

• 1+ years of work experience
• Junior college or university degree
• Major in international trade, transportation management, or aviation-related fields
• English: Listening/Medium, Speaking/Medium, Reading/Medium, Writing/Medium