About the Role

Join Hillebrand Gori USA, LLC, a leader in global logistics and part of the DHL family, as a Customer Service Representative specializing in Bulk Wine. Based in the vibrant city of Houston, TX, this role offers an exciting opportunity to step into the future of wine logistics. As a key player in our Bulk Wine division, you will serve as the primary point of contact for clients, ensuring seamless coordination of shipments from vineyard to destination. Your days will involve managing inquiries, resolving issues with precision, tracking shipments in real-time, and collaborating with internal teams to optimize logistics solutions tailored to the unique demands of bulk wine transport.

Key responsibilities include processing orders accurately, providing proactive updates to customers, liaising with carriers and suppliers, and maintaining detailed records to uphold our commitment to excellence. You'll leverage your expertise in wine logistics to anticipate challenges like temperature control and regulatory compliance, delivering exceptional service that builds lasting client relationships.

Working at DHL means being part of a dynamic, innovative environment where cutting-edge technology meets unparalleled global reach. With access to state-of-the-art tracking systems and a supportive team culture, you'll thrive in a fast-paced setting that values collaboration and continuous improvement. DHL fosters professional growth through comprehensive training programs, mentorship opportunities, and clear career progression paths—from customer service specialist to logistics management roles. Embrace a future filled with advancement, competitive compensation, and the pride of contributing to a world-class supply chain. If you're passionate about logistics and ready to elevate your career, apply now and become part of the Hillebrand Gori success story!

Key Responsibilities

• Handle customer service for bulk wine logistics

Required Qualifications

• Experienced in bulk wine logistics